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Jira vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Jira offers strong ROI with improved efficiency and productivity but faces challenges in recent updates and support enthusiasm.
Sentiment score
5.7
Users benefit from Notion by saving time and money, consolidating services, and enhancing productivity despite some tracking challenges.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
 

Customer Service

Sentiment score
6.6
Jira support receives mixed reviews; documentation and forums help some, while others find direct assistance lacking immediacy and depth.
Sentiment score
6.1
Notion's customer service is generally praised for responsiveness and effectiveness, despite occasional unhelpful responses and reliance on community resources.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
Jira is scalable for various team sizes, though costs and customization challenges can impact user experience as usage grows.
Sentiment score
7.2
Notion is scalable for large datasets and projects, though some users mention potential improvement in pricing and infrastructure costs.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
As an organization, when we scale up, the pricing tends to go very high.
Automation Engineer at a tech services company with 1-10 employees
Notion is highly scalable.
Founder at AppCritic
 

Stability Issues

Sentiment score
7.6
Jira is stable and reliable, with minor issues often related to server, network, or customization complexities.
Sentiment score
7.1
Notion is generally stable, with occasional downtime and slow performance, especially on mobile and during peak times.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
Architect at Nexworld
 

Room For Improvement

Users desire improved Notion integration, intuitive interface, updated documentation, and enhanced features for collaboration, reporting, and test management.
Notion needs better mobile performance, offline capabilities, team features, dataset handling, support, integration, UI, markdown editor, and pricing.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
It's difficult to determine what information is private.
Founder at AppCritic
I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging.
Project Management Associate at MPost
 

Setup Cost

Jira offers feature-rich but costly pricing, varying with users and needs, with potential discounts for cloud migrations and add-ons.
Notion offers affordable pricing for individuals but can become costly for enterprises, with valued ROI and useful templates.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
However, inviting additional users can become costly.
Founder at AppCritic
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
 

Valuable Features

Jira excels with customizable workflows, agile boards, integrations, enhancing productivity, project tracking, and supports automation for improved efficiency.
Notion offers flexible customization, robust collaboration, and tool consolidation, enhancing productivity and organization with comprehensive functionalities.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
279
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Notion
Ranking in Project Management Software
8th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (3rd), AI IT Support (9th)
 

Mindshare comparison

As of March 2026, in the Project Management Software category, the mindshare of Jira is 3.8%, down from 9.0% compared to the previous year. The mindshare of Notion is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Jira3.8%
Notion1.7%
Other94.5%
Project Management Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
7%
Government
7%
Outsourcing Company
14%
Computer Software Company
10%
Comms Service Provider
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise57
Large Enterprise150
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What is your experience regarding pricing and costs for Notion?
My experience with pricing, setup cost, and licensing was fair.
What needs improvement with Notion?
Notion can be improved by making the user interface more interactive, as it seems rather basic.
What is your primary use case for Notion?
My main use case for Notion is for planning the day and marking the tasks which I have to do and also planning the entire week. When I plan my week, I note down all the tasks I have to do and separ...
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about Jira vs. Notion and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.