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Jira vs Planview ProjectPlace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
Sentiment score
5.6
Planview ProjectPlace enhances ROI through streamlined tracking, resource assessment, and improved visibility, though ROI varies with feature exploration.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
Sentiment score
6.5
Users have mixed experiences with Planview ProjectPlace support, praising resources but citing issues with service quality and response times.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Sentiment score
7.0
Planview ProjectPlace scales efficiently, accommodating increased users and projects, offering a collaborative space despite minor technical constraints.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
Sentiment score
7.7
Planview ProjectPlace is generally stable, though Indian users report occasional crashes; newer versions address some issues.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
Planview ProjectPlace needs improved reporting, UI updates, better integration, and enhanced performance for competitive functionality and user experience.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
 

Setup Cost

Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
Planview ProjectPlace offers moderate costs and functionalities but requires staffing, with confusing licensing models and potential unexpected expenses.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
Planview ProjectPlace boosts collaboration with real-time updates, flexible workspaces, and seamless integration, enhancing project visibility and resource management.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
For modern Agile practices, Jira is the most adapted tool in the industry.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
277
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Planview ProjectPlace
Ranking in Project Management Software
22nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Jira is 4.1%, down from 8.2% compared to the previous year. The mindshare of Planview ProjectPlace is 1.2%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira4.1%
Planview ProjectPlace1.2%
Other94.7%
Project Management Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Eduardo Maya - PeerSpot reviewer
PMO at Hoteles City Express
A complete and useful solution, but it should be easy to use, and they should provide fast support
Their support team should provide the answers fast because it impacts our daily operations. We use the app every day. We have about 70 projects managed in the app, but their responses are too slow. They can take three or four days to analyze a problem. We have a connection-related problem, which is impacting our daily operations, but we have had the same status for the last two months. It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs. There should be more operational reports. They have a set of internal reports, but they can't be customized. You don't have the permissions to configure your own reports, which is a very big issue. Currently, you have to ask for permission in order to configure simple filters. You have to ask a third party to configure it. It is expensive, and it also takes a lot of time.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Manufacturing Company
16%
Financial Services Firm
10%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
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Also Known As

Jira Software
Projectplace
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
Find out what your peers are saying about Jira vs. Planview ProjectPlace and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.