

Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Whenever there are issues, the internal Jira enterprise team is contacted directly.
The customer support of QuickBase is very proactive and responsive 24/7.
Technical support is really good, and I would rate it a nine out of ten.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
Quick Base has high potential to scale.
In my experience, Jira is stable, with around 99% uptime.
Focus more on improving API integration and automation tools, not just the design.
A simpler user experience for new users is necessary.
It would be appreciated to have more reporting capabilities in Jira, such as easily exporting capabilities to show how tasks are in progress and how the team is performing well or poorly.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
Pricing could be cheaper.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
This provides a unified solution without needing different databases or pipelines.
| Product | Market Share (%) |
|---|---|
| Jira | 12.6% |
| Microsoft Azure DevOps | 10.3% |
| Codebeamer | 7.4% |
| Other | 69.7% |
| Product | Market Share (%) |
|---|---|
| QuickBase | 2.1% |
| Microsoft Power Apps | 9.5% |
| ServiceNow | 6.5% |
| Other | 81.9% |


| Company Size | Count |
|---|---|
| Small Business | 106 |
| Midsize Enterprise | 56 |
| Large Enterprise | 150 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 14 |
| Large Enterprise | 25 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.
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