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Jira vs Targetprocess comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira boosts ROI through enhanced productivity, versatility, and efficient workflows, leading to cost savings and quick payback periods.
Sentiment score
8.9
Targetprocess enhances ROI by boosting transparency, collaboration, and efficiency, aligning work with strategy, and reducing costs.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
The ability for teams to see what other teams are working on is excellent, allowing for faster collaboration.
Senior Software Engineer at GE
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
Technical Lead at Cardinal Health
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Fleet Manager at UPS
 

Customer Service

Sentiment score
6.6
Customer service is valued for timely help, but email-only support and inconsistent technical assistance cause some frustration.
Sentiment score
9.1
Targetprocess customer support is praised for being responsive and proactive, with satisfaction ratings between seven and nine out of ten.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
They have been very responsive and proactive.
Senior Software Engineer at GE
The customer support for Targetprocess is very responsive and proactive.
Software Engineer at Unilever
The customer support provided by Targetprocess is very responsive and proactive.
Senior Data Specialist at Wells Fargo
 

Scalability Issues

Sentiment score
7.2
Jira is highly scalable, integrates well with tools, supports growth effectively, but may incur additional costs with expansion.
Sentiment score
9.4
Targetprocess is praised for efficiently managing workload and adapting to organizational growth without sacrificing speed or reliability.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
Technical Lead at Cardinal Health
It is very highly scalable because it can handle all my organization's growth easily.
Fleet Manager at UPS
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and reliability, with minimal disruptions and consistently high user ratings.
Sentiment score
9.1
Targetprocess is praised for stability and minimal downtime, though slight lag occurs with large data sets.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Technical Lead at Cardinal Health
 

Room For Improvement

Jira's complexity causes user challenges, requiring enhanced usability, integrations, performance, automation, AI features, and better support.
Targetprocess requires AI, integration, cost efficiency, self-service, support, RBAC, and performance improvements for enhanced functionality.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
Fleet Manager at UPS
The cost is somewhat high, especially for small organizations working on a tight budget.
Senior Software Engineer at AT&T
Dashboards with large data sets can cause performance lags or time-outs, and introducing more flexible, template-based RBAC configuration would be beneficial.
Technical Lead at Cardinal Health
 

Setup Cost

Jira's reasonable pricing escalates for enterprises with more users, add-ons, and data center or cloud subscriptions.
Targetprocess is cost-effective for large teams, affordable compared to competitors, but pricier for smaller organizations despite smooth setup.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
the cost is not very effective, especially for small organizations working on a tight budget
Senior Software Engineer at AT&T
The pricing, setup cost, and licensing of Targetprocess were cost-effective and relatively affordable.
Technical Lead at Cardinal Health
The licensing cost is very affordable.
Fleet Manager at UPS
 

Valuable Features

Jira supports Agile with customizable workflows, integrations, and dashboards, enhancing project management and collaboration through scalable, flexible tools.
Targetprocess enhances project management with customization, integration, and visibility, supporting business alignment and efficient team communication and planning.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Senior Software Engineer at AT&T
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
Technical Lead at Cardinal Health
The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels.
Senior Software Engineer at GE
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
Targetprocess
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
9
Ranking in other categories
Enterprise Agile Planning Tools (8th), Value Stream Management Software (5th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 12.3%, down 22.2% compared to last year.
Targetprocess, on the other hand, focuses on Enterprise Agile Planning Tools, holds 1.1% mindshare, up 0.7% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira12.3%
Microsoft Azure DevOps10.3%
Codebeamer7.0%
Other70.4%
Application Lifecycle Management (ALM) Suites
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Targetprocess1.1%
Microsoft Azure DevOps37.4%
GitLab31.5%
Other30.0%
Enterprise Agile Planning Tools
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
JasonLiu1 - PeerSpot reviewer
Senior Software Engineer at GE
Linking OKRs to financials has improved portfolio visibility and now drives faster agile delivery
Targetprocess offers several valuable features, including easy customization when required and ease of use for getting started, making it suitable for beginners. The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels. Targetprocess is very easy to use. For beginners, screens and views are well-represented and easy to understand. Project portfolio management is easy, including budgeting, capacity planning, forecasting, and dashboards that are excellent. Targetprocess has positively impacted the organization, as visibility was a crucial deliverable. Agility health measures have increased by 30%. Feature cycle time, which is clearly measured across the ART, has improved by 50% over the past three years. The clearer and more effective measurable PI planning events are excellent, with the PI objectives achieved rate now at 80 to 90% versus 55% when starting. Measuring agility health and feature cycle time has been a fantastic part of the journey and growth, helping achieve high levels of maturity after years. Targetprocess was implemented early in the Agile journey and within six months, growth occurred with the tool, fundamentally assisting in configuring portfolios, understanding Agile ways and methodology, and allowing the creation of measures and reports much faster, fully integrated with Jira in a bi-directional way.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Large Enterprise9
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What is your experience regarding pricing and costs for Targetprocess?
Regarding pricing, setup cost, and licensing, Targetprocess is a bit expensive if it can be used by all team members, but for now, the price is manageable and cost-effective.
What needs improvement with Targetprocess?
One area for improvement in Targetprocess is that costing can become substantial when wanting to use it across all teams. A needed improvement in Targetprocess would be to build deeper AI functiona...
What is your primary use case for Targetprocess?
Targetprocess is leveraged to streamline workflows, manage resources efficiently, and ensure alignment with strategic objectives. A key feature is the ability to link OKRs directly to project finan...
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Vodafone, NHS, Infineon, Kone
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