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LevelBlue USM Anywhere vs WhatsUp Gold comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LevelBlue USM Anywhere
Ranking in Log Management
28th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (37th), Compliance Management (14th)
WhatsUp Gold
Ranking in Log Management
41st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Log Management category, the mindshare of LevelBlue USM Anywhere is 1.4%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
USM Anywhere1.4%
WhatsUp Gold0.8%
Other97.8%
Log Management
 

Featured Reviews

Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to get alerts perfectly with FIM and VA features."
"We are very happy, the training was excellent, and the interaction with AlienVault is first rate - a real leader in customer service, and the OTX pulse feature is very useful."
"The asset management of nodes has been a large help in terms of being able to track applications with more detail and have changes made being monitored into one source."
"The AlienVault solution has enabled us to create a SOC on a budget with smaller than usual staff requirements, offering a wider range of solutions for our customers."
"Customer Service: The service was excellent and always showing excellent treatment and availability. Technical Support: The service is excellent the support requested really is quick and very efficient"
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"As we have to service several servers, we can manage them in a economical way, which is beneficial to our team and business."
"Previous to this, we really didn't have any protection, any intrusion system in place, and it's made me more comfortable, since I'm in charge of IT for this company, because I sleep better at night."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"This product has aided us in procurement and is overall a well-priced solution."
"The installation and configuration process are easy."
"The user interface is good enough."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
 

Cons

"The vulnerability reporting needs to have options to be able to sort or customize the output."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"We would love to be able to create custom rules based on a series of events, to create rule-sets where, for example, failed logins to the VPN Server are logged and then when a successful attempt follows soon after, it triggers an alarm for a Brute Force."
"There are many reports included but would be nice to have better access to the data."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"Technical support has been okay. It hasn't been great."
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"There is a very big gap in the support."
 

Pricing and Cost Advice

"AlienVault is flexible on their pricing for unlimited licenses."
"AlienVault is certainly not nearly as expensive as Splunk or QRadar. It's decently priced, but I don't have the exact figure."
"Use the AlienVault team. They are helpful and the documentation that they provide is second to none."
"I rate the price of AT&T AlienVault USM a four out of five."
"So far, it has been a good solution for a tight budget."
"So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair."
"AT&T AlienVault USM is an expensive solution and we pay for the license and the support separately. We paid for the license and support for three years."
"It allows you to do a lot with a small price tag... The pricing is the best on the market."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
18%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
No data available
 

Overview

 

Sample Customers

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about LevelBlue USM Anywhere vs. WhatsUp Gold and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.