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Liferay Digital Experience Platform vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (6th), Corporate Portals (Enterprise Information Portals) (4th), Digital Experience Platforms (DXP) (3rd), AI Customer Experience Personalization (23rd)
Workplace by Facebook
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (7th)
 

Mindshare comparison

Liferay Digital Experience Platform and Workplace by Facebook aren’t in the same category and serve different purposes. Liferay Digital Experience Platform is designed for Web Content Management and holds a mindshare of 5.1%, down 9.2% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.0% mindshare, down 3.3% since last year.
Web Content Management Mindshare Distribution
ProductMindshare (%)
Liferay Digital Experience Platform5.1%
Drupal9.5%
Adobe Experience Manager8.6%
Other76.8%
Web Content Management
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Workplace by Facebook3.0%
Slack Business - Enterprise9.6%
Microsoft Teams6.9%
Other80.5%
Enterprise Social Software
 

Featured Reviews

PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customers liked this portal software platform because Open Source platform with no stack agenda can run in any existing infrastructure with low cost of adoption and offers over 70 out-of-the-box bundled features with an open API architecture that allows you to maximize aggregation and back-end integration."
"If you are looking for a complete portal solution with security and ease of set-up, then go for it."
"If your company has an overall future for growth, then Liferay is a good choice as it is an enterprise solution."
"Flexibility to fit our business requirements under many different scenarios, from simple public web sites to customer or distributor portal solutions and intranets."
"Architecture is so good that you can fit many organizational structures into Liferay."
"If you need something that is scalable, that needs broader functionality, and you need to develop your own services, then this is an excellent solution."
"I would recommend Liferay for any company that is looking at deploying an enterprise-wide content management system."
"It has helped our client to quickly set up websites for their external clients."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The product was easy to use."
"Storage is the best thing about the solution."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."
"A full-featured collaboration tool that is as easy to use as Facebook."
 

Cons

"The integration and configuration need to be simplified."
"We tried the 'eat your own dog food' approach and used Liferay for our company's website, but Liferay just isn't meant to build websites."
"We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"I would like to see it require fewer configurations from the properties file, and provide more GUI options to configure changes."
"Although it has been improving, I cannot shake the feeling that it was released too early."
"The development license might be too costly for small to medium-sized businesses."
"The front-end technologies need improvement."
"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
 

Pricing and Cost Advice

"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"It is a bit expensive."
"Licensing costs can be very expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"The solution seemed expensive to me."
"The regular package costs us $4 per user per month."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Construction Company
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
No data available
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
 

Also Known As

Liferay DXP
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Adobe, Microsoft, Wordpress and others in Web Content Management. Updated: May 2026.
900,644 professionals have used our research since 2012.