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Adobe Experience Manager vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
30
Ranking in other categories
Enterprise Content Management (3rd), Web Content Management (1st), Digital Experience Platforms (DXP) (1st)
Workplace by Facebook
Ranking in Enterprise Social Software
7th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.1%, down from 3.3% compared to the previous year. The mindshare of Workplace by Facebook is 3.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Adobe Experience Manager3.1%
Workplace by Facebook3.1%
Other93.8%
Enterprise Social Software
 

Featured Reviews

Hilax Chamberlain - PeerSpot reviewer
Digital Marketing Manager at Ford Motor Company
Centralized content management has unified our digital channels and delivers consistent experiences
Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time. The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience. Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems."
"Easy to work with the solution."
"Ease of use for content authors and tight integration with Adobe Marketing Cloud Products like Target, Analytics, Campaign; a complete solution for organizational digital marketing needs."
"The best feature is the experience fragment; if you want to replicate content across multiple websites with 1,000 or 20,000 pages, this feature helps accomplish it in a fraction of seconds."
"The cost can be high, but for large websites with a lot of dynamic data like e-commerce, or for clients looking for user-data based campaigning, the solution can be very efficient in the long-term."
"Adobe Experience Manager is pretty stable."
"I'm quite happy with the platform."
"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."
"Storage is the best thing about the solution."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The product was easy to use."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"A full-featured collaboration tool that is as easy to use as Facebook."
 

Cons

"The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs."
"Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient."
"As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"Very very poor."
"Because of the improvement needed with the client-side framework and because page loading takes time, I rate Adobe Experience Manager at seven out of ten."
"The licensing model is opaque, and technical support could be improved, especially for smaller companies."
"The programming model could be improved, it's a monolithic solution and that's what we don't like."
"Last but not least, Adobe AEM TCO (total cost of ownership) is very high with return on investment is slow (ROI is not necessarily low), which is why Adobe's focus is mostly large companies with deep pocket"
"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"The conferencing feature does not work well with multiple parties or locations."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"It's really costly."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"The regular package costs us $4 per user per month."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise23
No data available
 

Questions from the Community

What needs improvement with Adobe Experience Manager?
I find the drag-and-drop form builder in Adobe Experience Manager to be mostly intuitive, especially for basic forms, but it has some quirks when things get complex. You can drag fields, text, drop...
What is your primary use case for Adobe Experience Manager?
I have been using Adobe Experience Manager for over three years, focusing on building scalable content solutions, managing workflow, and implementing AEM Forms for enterprise use cases. My main use...
What advice do you have for others considering Adobe Experience Manager?
In our setup, Adobe Experience Manager integrates with tools such as Adobe Analytics for tracking user behavior, Adobe Target for personalization, and backend APIs for CRM systems for handling form...
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Metra
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Adobe Experience Manager vs. Workplace by Facebook and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.