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LiveNX vs OpsRamp comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in IT Infrastructure Monitoring
35th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (28th)
OpsRamp
Ranking in IT Infrastructure Monitoring
36th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (8th), AIOps (15th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveNX is 1.1%, up from 0.7% compared to the previous year. The mindshare of OpsRamp is 0.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
LiveNX1.1%
OpsRamp0.9%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"Its analytical capability is really good."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"There are many positive attributes, and it's the best of the best."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"We find the product's seamless integration with Zendesk to be extremely valuable to our business."
"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."
"Predictive analysis is a valued feature."
"Most features work fine."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
 

Cons

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"Sometimes the solution does not register devices properly and that is a bug."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"This is a horrible solution and I think everything needs to be improved."
"Maintenance is required for the system."
"There is definitely room for improvement."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp cannot be scaled for big and large company deployments."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"This is an emerging tool and they have tried to consolidate everything not always with success."
"The product also tends to release updates first and find out there is an issue later."
"Automation is currently quite complex and needs to be improved."
 

Pricing and Cost Advice

"It's very expensive."
"We use the free version."
"The solution is fairly expensive compared to other products."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about LiveNX vs. OpsRamp and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.