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Loom Systems vs PRTG Network Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (5th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.5%, up from 0.4% compared to the previous year. The mindshare of PRTG Network Monitor is 2.9%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.9%
Loom Systems0.5%
Other96.6%
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is absolutely scalable."
"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."
"You can develop your own apps within Loom, and they can be configured very simply."
"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"The real-time monitoring and alerting are its most valuable features."
"The alerting system is very stable, and it's helpful whenever any sensor is down."
"Every monitoring session features similar capabilities."
"The most valuable feature is the notifications, as long as you spend time and think about what and when you want to be notified, it's always accurate, it is always there, and I find things out before my Internet provider."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"We have been extremely satisfied with PRTG's capabilities overall."
 

Cons

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."
"What's lacking in Loom Systems is the level of priority for each incident."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The reporting is a bit weak."
"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The technical support needs some improvement. The response time is slow, we normally get a response the next business day for urgent issues which is long time."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."
"PRTG Network Monitor can improve the reports."
"They could improve the process of updating the license."
"PRTG's application monitoring sensor is not strong."
"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."
 

Pricing and Cost Advice

Information not available
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"The pricing is okay and it is cheaper than some competing products."
"The price is pretty comparable."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"On a yearly basis, I believe it's between £1,200 and £1,500."
"PRTG Network Monitor is very expensive."
"Licenses are very expensive, so I would like to see cheaper licensing."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
23%
Financial Services Firm
13%
Comms Service Provider
6%
Healthcare Company
6%
Comms Service Provider
11%
Financial Services Firm
10%
Outsourcing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Overview

 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Loom Systems vs. PRTG Network Monitor and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.