No more typing reviews! Try our Samantha, our new voice AI agent.

Make vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Automation enhances efficiency, cuts labor costs by 50%, boosts ROI, and saves time on reporting, content, and CRM tasks.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
Network Engineer at AT&T
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
Founder at WebEase
With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.
 

Customer Service

Sentiment score
5.5
Make's responsive customer support and abundant self-help resources efficiently resolve user issues, fostering an active, supportive community.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
Chief Executive Officer at Ashtex Solutions
They were doing the best job for my use cases and my problems.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
When I had a problem during the pricing payment, the customer support handled it very well.
Freelancer at a consultancy with 11-50 employees
Some issues are resolved quickly, while others might take time as they require further analysis.
Intelligent Automation SME at a financial services firm with 10,001+ employees
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Associate II at Affirm
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
Works at Awery Aviation Software
 

Scalability Issues

Sentiment score
5.5
Make is scalable and effective for complex workflows, but pricing and workflow setup can challenge some users.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
When you have an error, it is very hard to do error handling and debugging.
Automation Engineer at a tech services company with 501-1,000 employees
It can handle increasing workloads or more complex automations easily, but I need to set up each and every component carefully.
Developer at a educational organization with 51-200 employees
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Founder at WebEase
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
Intelligent Automation SME at a financial services firm with 10,001+ employees
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
Associate II at Affirm
 

Stability Issues

Sentiment score
7.3
Make is mostly stable and reliable for users, with occasional minor bugs and issues that don't hinder overall performance.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Works at Awery Aviation Software
WorkFusion requires a strong background in Java to meet requirements effectively.
Associate II at Affirm
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Room For Improvement

Users seek enhanced developer-friendliness, integrations, documentation, pricing, ease of use, security, stability, support tools, and customization.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
Chief Executive Officer at Ashtex Solutions
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
software engineer at a non-tech company with 1,001-5,000 employees
The lagging problem needs to be solved.
Gtm Operator, Lead Generator at 404Minds Technologies
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
Associate II at Affirm
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Setup Cost

Make's pricing is affordable and flexible, with options like Docker solutions, making it cost-effective compared to competitors.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Licensing was affordable.
Network Engineer at AT&T
I found a solution that allows me to use Make almost for free, just using the Docker on-premises.
Automation Engineer at a tech services company with 501-1,000 employees
It's cost-effective and it's pocket-friendly.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
I am not familiar with the exact pricing, however, it is considered pricey.
Works at Awery Aviation Software
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
Intelligent Automation SME at a financial services firm with 10,001+ employees
It is worth the money as a tool.
Associate II at Affirm
 

Valuable Features

Make's intuitive interface and integrations boost efficiency and productivity, saving time and reducing manual tasks with seamless automation.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Network Engineer at AT&T
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
software engineer at a non-tech company with 1,001-5,000 employees
The task that I would complete in a span of one day is completed in a matter of minutes by using Make.
Executive at Core Jobs
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
Works at Awery Aviation Software
It also supports reusable code components through Java, making it efficient for developers.
Associate II at Affirm
The platform now includes auto machine learning and AI capabilities.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Categories and Ranking

Make
Ranking in Process Automation
6th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
18
Ranking in other categories
AI Software Development (4th)
WorkFusion
Ranking in Process Automation
25th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (14th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of Make is 1.7%, up from 0.9% compared to the previous year. The mindshare of WorkFusion is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Make1.7%
WorkFusion1.3%
Other97.0%
Process Automation
 

Featured Reviews

Dinesh Lavu - PeerSpot reviewer
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
Automation workflows have saved time and have reduced manual work for my client projects
Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
904,680 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Educational Organization
14%
Manufacturing Company
10%
Construction Company
9%
Financial Services Firm
25%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...
What needs improvement with Make?
I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...
What is your primary use case for Make?
My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Comparisons

 

Also Known As

Integromat
No data available
 

Overview

 

Sample Customers

Buan Consulting, Armadia
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Make vs. WorkFusion and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.