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ManageEngine Patch Manager Plus vs Motadata ServiceOps comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ManageEngine Patch Manager ...
Ranking in Configuration Management
26th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
Software Distribution (7th), Patch Management (8th)
Motadata ServiceOps
Ranking in Configuration Management
43rd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Asset Management (53rd), IT Service Management (ITSM) (39th), Patch Management (36th), AIOps (47th)
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 0.5%, down from 1.2% compared to the previous year. The mindshare of Motadata ServiceOps is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
ManageEngine Patch Manager Plus0.5%
Motadata ServiceOps0.1%
Other95.2%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.
reviewer1634292 - PeerSpot reviewer
Technical Officer at a tech services company with 11-50 employees
Responsive technical support and an easy initial setup but needs better asset management
We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune is a very good cloud solution for managing devices."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"Easy to use."
"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."
"Endpoint Manager has been around the longest, it's survived, it's matured and it's the top dog in general."
"After implementing Microsoft Intune, we have seen a 50 to 70% reduction in device provisioning time and a 30 to 40% reduction in routine endpoint management efforts, allowing our IT team to focus less on routine management and providing faster software deployment while experiencing a significant reduction in support tickets."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"I rate the overall solution a ten out of ten."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"For anybody researching this type of solution, if you need one product for Windows, Mac, and Linux, then this is the best choice."
"Scalability-wise, I rate the solution a ten out of ten."
"The ability to deploy patches seamlessly is the solution's most valuable aspect, as it allows us to not only deploy patches but to monitor the deployment, eases the process of patch deployment, lets us easily know what patches are available, helps us manage our patch cycles properly to know which systems require a reboot, and even handles patching for third-party applications like Apache Server and SQL Server so it's not just OS packages but application packages as well, making it very robust."
"It is a highly stable solution."
"You can create remote sessions for client systems."
"The initial setup was easy."
"Due to this product, we've been able to improve our IT services and how we work."
"The documentation for beginners is easily available online and very useful."
 

Cons

"The biggest improvement could be in the implementation, the ease of the implementation of it."
"It would be better if Microsoft can reduce the cost of the license, as we know the Intune device subscription is licensed per device at a cost of $2 a month, but for the best enhanced security and features we must add an add-on license or buy or upgrade to a bundling license such as M365E5."
"There is room for improvement in Microsoft Intune regarding Linux and Mac compatibility because some limitations exist."
"I think there should be a better tracking of the cell phones used on the Intune."
"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"The product needs to upgrade itself when the server is overloaded."
"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."
"Microsoft Intune is a very strong platform, but there are still some areas where it could improve."
"Patching over the Internet should be improved."
"The tool's support needs improvement."
"The ability to do out of network patching needs to be added to the solution."
"I find the user interface a little bit intimidating and not very appealing."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"There is one area that confuses me and can use a lot of improvement in ManageEngine Patch Manager Plus."
"Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"Asset management aspects of the solution need work."
"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."
 

Pricing and Cost Advice

"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"I would rate the price a four out of ten with ten being the most expensive."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The licensing costs we leave up to the customer and these vary from one to another."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Patch Manager is cost-effective."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The solution cost is around $5,000 per year."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"The price of this product is reasonable."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"Its price needs improvement."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
University
9%
Manufacturing Company
9%
Comms Service Provider
9%
Outsourcing Company
8%
Construction Company
17%
Manufacturing Company
11%
Outsourcing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
Pricing for ManageEngine Patch Manager Plus is pretty reasonable. Currently, I am paying around three dollars per age...
What needs improvement with ManageEngine Patch Manager Plus?
Based on my experience, a better function would be to address the problem that the product only scans a machine once ...
What is your primary use case for ManageEngine Patch Manager Plus?
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product. ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Motadata IT Service Management, Motadata ITSM
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
IKEA Honda UNICEF The University of Georgia Evander
DP World Tehchnology Communication and Information Technology Regulatory Authority (CITRA) Chhattisgarh Infotech Promotion Society (CHiPS) BTN RADWIN Airtel
Find out what your peers are saying about Red Hat, IBM, Microsoft and others in Configuration Management. Updated: October 2026.
920,769 professionals have used our research since 2012.