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MetricStream vs SAS Enterprise GRC comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
2nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd), IT Vendor Risk Management (4th)
SAS Enterprise GRC
Ranking in GRC
29th
Average Rating
10.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. The mindshare of SAS Enterprise GRC is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
SAS Enterprise GRC1.1%
Other95.7%
GRC
 

Featured Reviews

CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.
it_user77958 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
We've improved our data management & human resource skills. Needs to work more on its presentation layer for users.
Follow the suggested implementation approach and it will be a smooth sailing. The core issue in any business analytics and business intelligence solutions is always data quality, deployment architecture and skilled human resource. Ensure that you have deliberated on these in detail and there will be no issues or hiccups during implementation

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."
"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"We have been able to improve our data management, human resource skills and productivity, management reporting, and subsequently data mining for other business operations."
 

Cons

"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."
"MetricStream is a very costly application; we cannot save money."
"The implementation speed is not up to the mark."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The support part is terrible, rating about one out of ten."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."
"Customer Service: That is the only area where SAS needs to look into. It was just satisfactory."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Healthcare Company
9%
Real Estate/Law Firm
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself. It depended on how knowledgeable the person using it was. If ...
What is your primary use case for MetricStream?
My main use case for MetricStream is the automation of the IT audit process, governance, risk, and compliance. I was working for a specific third-party client who was implementing MetricStream, and...
What advice do you have for others considering MetricStream?
Overall, the API integrations of MetricStream were very good, and I did not face any issues, so it was good. I did not face any major challenges when customizing MetricStream to fit my organization...
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Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Belgium Special Tax, New Zealand Ministry of Health, New Zealand Ministry of Social Development North Carolina Marine Fisheries, Texas Parks and Wildlife Department, Town of Cary Western Australia Police
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: August 2026.
908,800 professionals have used our research since 2012.