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Microsoft 365 Business vs SAP Build Work Zone comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (1st), Content Collaboration Platforms (7th)
SAP Build Work Zone
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Project Portfolio Management (43rd), Project Management Software (145th), Enterprise Social Software (11th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.2%, down 5.6% compared to last year.
SAP Build Work Zone, on the other hand, focuses on Project Management Software, holds 0.2% mindshare, up 0.0% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.2%
Jamf Pro11.4%
NinjaOne6.2%
Other77.2%
Mobile Device Management (MDM)
Project Management Software Mindshare Distribution
ProductMindshare (%)
SAP Build Work Zone0.2%
Jira4.1%
monday.com3.2%
Other92.5%
Project Management Software
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"Microsoft 365 Business is a cost-friendly license because it includes the major capabilities of cloud computing such as Azure Active Directory, Intune, Microsoft Defender, some part of cloud security, and Microsoft Purview data leakage policy."
"I like the flexibility of Microsoft 365 Business; it integrates well, and I am happy with the features it offers because it meets my requirements."
"Microsoft offers many features; when one buys a Microsoft license, he pays for everything inclusively, including Windows, Office, databases, BI and other Microsoft solutions, and everything is visible."
"The initial setup is pretty simple."
"The most valuable feature is the ease of use."
"Upgrading and setting up newer versions like Microsoft 365 has not been difficult for me, as I'm familiar with the process."
"From a small business perspective, there's lots of advantages to going with 365, because not only are you getting the standard tool set to actually just run a standard business, but you're getting add-on Apps/features that open up opportunities that you might not have thought of and the realization that you don't have to pay another entity because you can do it yourself."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
 

Cons

"The price for the license is always expensive."
"The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure."
"I submitted a good few support tickets early on because some of it was a bit overwhelming."
"In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
"Other than the price, I have not had any issues with this solution."
"The solution could improve by providing more customization for the user interface."
"The technical support could be more knowledgeable."
"The online and desktop versions should have the same user experience."
"I'm hopeful for more integrations with SAP JAM in the future."
"Sometimes it's a bit confusing with so many options."
"The user interface is still quite rigid."
"Both layout and branding could be improved."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
 

Pricing and Cost Advice

"You need to purchase the license."
"I have heard the solution is a little expensive and there is a licence needed."
"The product’s price could be improved. There are additional costs involved apart from standard licenses."
"There is a subscription needed for this solution."
"It is certainly expensive, but you need it, so you pay for it. There is not much price negotiation, but the product is good. We're going to keep using it despite it being expensive. There isn't any good alternative."
"Depending on which plan you purchase, there are a plethora of applications available to you."
"It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost."
"We pay regular licensing fees to continue using Microsoft 365 Business."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
14%
Financial Services Firm
9%
Marketing Services Firm
8%
Outsourcing Company
13%
Comms Service Provider
12%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Mobile Device Management (MDM). Updated: October 2026.
920,769 professionals have used our research since 2012.