No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Defender for Cloud Apps vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Defender for Cloud Apps enhances security, reduces costs, and optimizes resources with seamless integration and proactive monitoring.
Sentiment score
7.3
Organizations achieve significant ROI with Microsoft Entra ID through cost reduction, security improvement, and productivity enhancement.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Cloud and data protection engineer at a university with 10,001+ employees
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
We have at least saved the costs we had from the Netskope solution this year.
Security and Continuity Manager at Rolinco NV
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
Cloud Engineer at Med Tech Solutions
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
Infrastructure Specialist at Renova AB
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Cloud Apps support has mixed reviews, with high technical proficiency but inconsistent responsiveness and communication delays.
Sentiment score
6.3
Users experience varying customer service with Microsoft Entra ID, praising expertise but suggesting improvements for quicker and efficient support.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
Cloud and data protection engineer at a university with 10,001+ employees
The support is excellent, and the speed of response is commendable.
Solutions Architect at a university with 51-200 employees
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
The actual support when you get to that level is a ten out of ten.
Senior Consultant at Convergeone
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
Lead Architect, Chief Technology Officer Office at a tech services company with 51-200 employees
They usually try to deflect, buy time, and often do not address the problem immediately.
Security Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Microsoft Defender for Cloud Apps offers scalable, cloud-native security but may require extra resources for large-scale policy management.
Sentiment score
7.7
Microsoft Entra ID offers scalable identity management, efficiently supporting growth and integration with third-party applications and on-premises systems.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Cloud and data protection engineer at a university with 10,001+ employees
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
Solutions Architect at a university with 51-200 employees
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
Microsoft Entra ID meets our needs better, especially when discussing integration.
Microsoft 365 Security & Compliance Practice Lead at Invoke
Integrating seamlessly with Microsoft services like Microsoft 365, Azure, and other Microsoft platforms, while also supporting integration with thousands of third-party applications such as Salesforce, ServiceNow, and Google Workspace using standards including SAML, OAuth, and OpenID Connect.
Technical Support Engineer at Digitaltrack
We experienced no scalability issues with Microsoft Entra ID.
Technical architect at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Microsoft Defender for Cloud Apps is stable and reliable, with minimal downtime and continuous improvements praised by users.
Sentiment score
7.8
Microsoft Entra ID is highly stable with 99.9% uptime, overcoming minor issues with transparency and swift updates.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
Head of Security Operations at a computer software company with 51-200 employees
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
Network Engineer at Apexon
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Security and Continuity Manager at Rolinco NV
It's a critical solution that we can't do without.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
I haven't experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director, Modern Workplace at a legal firm with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
Director Security at a aerospace/defense firm with 10,001+ employees
 

Room For Improvement

Microsoft Defender for Cloud Apps needs improvements in pricing, interface, integrations, alert precision, documentation, and multi-cloud support.
Microsoft Entra ID requires improvements in integration, scalability, documentation, and user interface to enhance usability and access control management.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Head of Security Operations at a computer software company with 51-200 employees
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Network Engineer at Apexon
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Security delivery analyst at a tech vendor with 10,001+ employees
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Cloud Principal & Infrastructure Specialist at a financial services firm with 1,001-5,000 employees
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
Senior Nutrition Officer at a manufacturing company with 10,001+ employees
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
Sales Representative at a comms service provider with 10,001+ employees
 

Setup Cost

Enterprise users find Microsoft Defender for Cloud Apps affordable within bundles but expensive standalone, desiring more pricing transparency.
Microsoft Entra ID is cost-effective for Microsoft users, but complex licensing and hidden costs present challenges.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
Solutions Architect at a university with 51-200 employees
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
IT Architect at a logistics company with 10,001+ employees
We are getting our money's worth.
Cloud Architect at Palmer College of Chiropractic-Davenport
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Owner at Alopex ONE UG
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
Senior Consultant at Convergeone
 

Valuable Features

Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and robust security features for comprehensive cloud protection.
Microsoft Entra ID excels in security, user management, and integration, enhancing organizational security and efficiency with comprehensive features.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
Security delivery analyst at a tech vendor with 10,001+ employees
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
Partner & Chief Executive Officer at a consultancy with 51-200 employees
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Head of Security Operations at a computer software company with 51-200 employees
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
Senior Consultant at Convergeone
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
Vice President, Sales & Cloud at Aztek
The granular control, such as preventing logins from specific locations, enhances security significantly.
Cloud Architect at Palmer College of Chiropractic-Davenport
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Advanced Threat Protection (ATP) (13th)
Microsoft Entra ID
Ranking in Microsoft Security Suite
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st)
 

Mindshare comparison

As of May 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Cloud Apps is 3.4%, up from 2.8% compared to the previous year. The mindshare of Microsoft Entra ID is 7.7%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID7.7%
Microsoft Defender for Cloud Apps3.4%
Other88.9%
Microsoft Security Suite
 

Featured Reviews

FV
Security and Continuity Manager at Rolinco NV
Deployment has been seamless with insightful data categorization and enhanced control
The features of Microsoft Defender for Cloud Apps that I have found most valuable include the overall portal view, with bubble graphs which give us insight into what goes where in the categorization, nowadays with Generative AI but all kinds of categorization, collaboration, etc. That central view of the portal is very useful for us. The impact of Microsoft Defender for Cloud Apps on our organization's ability to assess and manage app related risks has been significant because we have more visibility. Therefore, we can add more control, and we have already done so. This was not possible in the old solution, in the old CASB solution with Netskope. We now can see on the spot, and we do that almost weekly, what the end users are utilizing, which cloud providers or cloud apps they're using. The visibility into OAuth apps provided by Microsoft Defender for Cloud Apps is very good. The visibility into risk and risk management of our organization's Generative AI apps is very nice, as you can choose the category Generative AI and then see exactly what traffic has been going to and from Generative AI in the cloud. This makes us very insightful on what is used within the company. We have some policies on blocking specific Generative AI, and we use within our company one particular AI part, which is CoPilot of Microsoft. In this way, we can see what the end users are using other than CoPilot, and that makes us more in control. The effectiveness of the integration of Microsoft Defender for Cloud Apps with Defender XDR and defending against SaaS attacks is very intuitive. It works immediately if we create a new policy or in Purview or in Microsoft Defender for Cloud Apps, or when we make an app unsanctioned by blocking it, then it is almost immediately, or at least within a couple of hours, effective on all the endpoints where the EDR is running. This gives us much better control over things than before.
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
report
Use our free recommendation engine to learn which Microsoft Security Suite solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise40
Large Enterprise160
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Entra ID and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.