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Microsoft Dynamics AX vs Penta comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
9th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (5th)
Penta
Ranking in ERP
34th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 2.3%, down from 4.5% compared to the previous year. The mindshare of Penta is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.3%
Penta1.0%
Other96.7%
ERP
 

Featured Reviews

Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch
Improved manufacturing processes have supported flexible dimensions and strong integrated workflows
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directly. I think it would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly. For example, sales orders, sales quotations, and GL entries should each have direct APIs to facilitate linking to other systems, making the integration stronger. Real-time analytics is not strong unless I add a Power BI tool. In finance and operations, the new version of Microsoft Dynamics AX is very good, even excellent, but in previous versions, it needs to be linked to a Power BI tool to have strong real-time analytics. There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself.
reviewer1775292 - PeerSpot reviewer
Senior Advisor Electric & Electronics at a manufacturing company with 201-500 employees
Less expensive than some competing solutions, but it's hard to handle logistics management at scale
We're having problems with logistics and warehouse management, and we don't know if we have the right module from Penta. When shipments come into our warehouse, they have to plug it into the Penta system and find the right place to store them. They have to go through the same process on the way out. Our production department has to do the same thing each time to prepare the material for production and get the goods out of the store. It takes a lot of time. I don't know if there are any automated solutions for it. We also do internal manufacturing orders from the German branch of our company. We send an order to the manufacturing department for every car and they have to enter each individual order into the system. The production manager spends so much time organizing this task.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A valuable feature of Microsoft Dynamics AX is that it is stable."
"Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system that you can use for everything that a business requires to operate."
"The tool makes it easier to manage things."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"Technical support is very good."
"Microsoft Dynamics AX makes it possible to provide a solution by using an interconnected ERP solution that can integrate with other products such as SAP, Oracle, and other global ERP types, providing a lot of functionality and giving customers all their information in one completely integrated application."
"All its features are valuable."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I believe Penta costs less than SAP"
"Penta offers a single way to solve our problems rather than building a new ERP system in the company."
 

Cons

"Pricing for Dynamics is costly and needs to be improved."
"It is being decommissioned."
"There is also slowness in database backup."
"Change management could be better."
"Regarding stability, I have complaints about Microsoft Dynamics AX; it has many bugs, but we fixed them over the years."
"Customer service needed more improvement."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"However, the production guys tell me that Penta is not suitable for mass production. If we build a hundred cars per day or more, then we'll have problems. At the same time, I can't say whether the issue is Penta or our process. In other words, maybe we have too many manual projects in it."
 

Pricing and Cost Advice

"I purchased the license once, and there is a license with a partner that I pay for annually."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The solution is on-premises and we do not pay for a license."
"The solution is expensive."
"Microsoft Dynamics AX is expensive."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"We pay for licensing yearly to use Microsoft Dynamics AX."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
Ask a question
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Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Luckinbill, Murphy Company, Waldinger
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: October 2026.
920,769 professionals have used our research since 2012.