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Microsoft Enterprise Mobility + Security vs OpenText Identity Manager comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Enterprise Mobili...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
Enterprise Mobility Management (EMM) (13th)
OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (12th), Identity Management (IM) (25th), Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Enterprise Mobility + Security2.2%
Microsoft Intune19.5%
Workspace ONE UEM8.9%
Other69.4%
Enterprise Mobility Management (EMM)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
OpenText Identity Manager3.4%
SailPoint Identity Security Cloud17.2%
Identity Manager by One Identity8.8%
Other70.6%
User Provisioning Software
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
AD
Manager IT at Konverge.AI
User experience improves efficiency while awaiting improved application performance
The solution is meeting my requirements. I don't have any direct inputs here, except that stability of the application can be improved. Sometimes it gets hung or restarts multiple times in the background, which consumes battery life. If stability can be improved, it will generally help everyone. These solutions are usually a little expensive. If costs can come down, that will generally help the masses. A reduction of around 30-35% would make it more prompting for people to take that extra jump. Due to budget constraints, I have seen people not going for Microsoft Enterprise Mobility + Security because even if the commercials get discounted for the first year, subsequent years see significant price increases.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Microsoft Intune is that it's agile and easy to deploy, and it covers the maximum number of policies."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Technical support has been helpful and responsive and we are happy with the level of service on offer."
"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"We can manage identity, devices, email security, Exchange security, and data protection all under one umbrella."
"My advice for those implementing Microsoft Intune is to proceed with it; there is no other software that can perform the job better, and Microsoft offers extensive experience with a mature ecosystem, so I recommend going for it."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is it's a collaboration tool that we can dump all things in at the same time, and we don't have to go to different locations to search for documents that we want to share among 40 people."
"Basically, the solution ensures that computers are safe and secure."
"I am very happy with it currently."
"The best advantage of the product is that it provides an all-in-one solution."
"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization."
"Microsoft Enterprise Mobility + Security is a basic part of all of our projects because it's a very important basis for any customer wanting to set up Microsoft technology, as they need to manage all users and devices on a security basis."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I would recommend this product, its quite flexible and quick to start with."
"NetIQ does not have a limit on the number of users."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The stability of the NetIQ Identity Manager is good."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
 

Cons

"Microsoft Intune could be improved by providing more detailed and easier-to-navigate reporting and troubleshooting, especially when diagnosing policy failures."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"It could offer more attributes for authentication."
"So far, I have not seen any return on investment with Microsoft Intune, but I think definitely there will be in the future."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"However, due to access limitations, we are unable to deploy certain security features on end-user devices."
"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"The MDM part of the engine could be better."
"Sometimes the application gets hung or restarts multiple times in the background, consuming battery life."
"The licensing can be messy at times."
"The auditing and reporting could be updated and upgraded."
"The licensing is quite expensive."
"Microsoft Enterprise Mobility + Security is expensive."
"User Application UI Product Licensing"
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
 

Pricing and Cost Advice

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The pricing needs improvement."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"The solution is cost-effective."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Outsourcing Company
12%
Manufacturing Company
12%
Construction Company
10%
Comms Service Provider
8%
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Microsoft Enterprise Mobility + Security?
The technical support from Microsoft could be better. Because there are many changes in Microsoft, and most support c...
What is your primary use case for Microsoft Enterprise Mobility + Security?
I have been selling Microsoft Enterprise Mobility + Security for more than 10 years.
What advice do you have for others considering Microsoft Enterprise Mobility + Security?
Microsoft Enterprise Mobility + Security is a basic part of all of our projects because it's a very important basis f...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
Novell Identity Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mars, Whole Foods, Land O'Lakes, Dow
Sheetz
Find out what your peers are saying about Microsoft, Kandji, Ivanti and others in Enterprise Mobility Management (EMM). Updated: October 2026.
920,769 professionals have used our research since 2012.