

OpenText Identity Governance and Microsoft Identity Manager compete in managing digital identities and access. Microsoft Identity Manager has a slight advantage due to its comprehensive integration capabilities and robust features.
Features: OpenText Identity Governance focuses on automation and analytics for access management, access requests, and role management. Microsoft Identity Manager offers strong integration with Microsoft services, identity lifecycle management tools, and robust provisioning capabilities.
Room for Improvement: OpenText Identity Governance could enhance scalability, expand third-party integrations, and improve mobile access features. Microsoft Identity Manager could simplify its interface, enhance documentation, and reduce setup complexity for non-Microsoft ecosystems.
Ease of Deployment and Customer Service: OpenText Identity Governance provides straightforward deployment and responsive support suitable for diverse environments. Microsoft Identity Manager benefits from tight integration within Microsoft ecosystems, making it ideal for organizations using Microsoft products.
Pricing and ROI: OpenText Identity Governance offers competitive pricing with a focus on cost-effectiveness and favorable ROI. Microsoft Identity Manager, while potentially higher in cost, justifies its pricing through deep integration and feature depth, contributing to its perceived value.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
The current policy management features are limited, and custom, flexible policies would be ideal.
The pricing of Microsoft Identity Manager is expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
| Product | Market Share (%) |
|---|---|
| Microsoft Identity Manager | 2.3% |
| OpenText Identity Governance | 1.2% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
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