OpenText Identity Governance and Microsoft Identity Manager compete in the identity management category. Microsoft Identity Manager seems to have the upper hand due to its robust features and strong integration capabilities, while OpenText suggests pricing and goal alignment advantages.
Features: OpenText Identity Governance offers comprehensive reporting, robust policy management tools, and efficient access certification. Microsoft Identity Manager is recognized for its strong integration capabilities, automation features, and seamless Microsoft ecosystem integration.
Room for Improvement: OpenText Identity Governance could enhance its integration capabilities and scalability. It would benefit from more intuitive user interfaces. Microsoft Identity Manager needs improved user support resources, a more intuitive setup process, and better documentation for non-Microsoft environments.
Ease of Deployment and Customer Service: OpenText Identity Governance is noted for its streamlined deployment process and effective customer support. It simplifies setup significantly. Microsoft Identity Manager, while complex, benefits from integration within Microsoft environments, simplifying deployment there. OpenText has a lead in providing effective customer support solutions.
Pricing and ROI: OpenText Identity Governance offers competitive pricing with cost-effective setup, ensuring good ROI through its policy management capabilities. Microsoft Identity Manager, with its higher setup costs, offers significant returns due to its comprehensive features and integration benefits, which may justify the initial investment for broader infrastructures.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
The current policy management features are limited, and custom, flexible policies would be ideal.
The pricing of Microsoft Identity Manager is expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
| Product | Mindshare (%) |
|---|---|
| Microsoft Identity Manager | 2.0% |
| OpenText Identity Governance | 1.5% |
| Other | 96.5% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
Microsoft Identity Manager is designed for organizations seeking efficient identity and access management across their IT environments. The platform streamlines identity lifecycle management, synchronization, and enhanced security.
Through seamless integration capabilities, Microsoft Identity Manager facilitates the management of user identities, credentials, and roles within an enterprise setting. This service provides an adaptable framework that works well in dynamic IT infrastructures. With its identity synchronization and self-service features, it promotes security and compliance by reducing the risks associated with unauthorized access.
What are the most valuable features?In specific industries like finance and healthcare, Microsoft Identity Manager is utilized for its robust security features and compliance advantages. Organizations can better manage sensitive data and meet industry-specific regulations, all while ensuring efficient access management for their employees.
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
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