Oracle CRM and monday.com both compete in the enterprise solutions category. Oracle CRM may have the upper hand with its extensive integrations and industry-specific solutions, while monday.com shines in ease of use and project management flexibility.
Features: Oracle CRM offers extensive industry-specific solutions, strong integration with Oracle E-Business ERP, and comprehensive modules covering sales, marketing, service, analytics. monday.com provides exceptional ease of use, project management flexibility, and robust automation capabilities with integrations for collaborative environments.
Room for Improvement: Oracle CRM users point to the need for enhancing user experience, integration, and support speed, along with concerns about high costs and a steep learning curve. monday.com users desire increased automation, better integration with external systems, and improved management of complex project dependencies.
Ease of Deployment and Customer Service: Oracle CRM supports on-premises and hybrid deployment models with comprehensive but sometimes slow technical support. monday.com excels with cloud-based deployment, providing swift setup and generally responsive customer support, though some report service reliability challenges.
Pricing and ROI: Oracle CRM is criticized for high costs despite significant ROI through increased process efficiencies, making it better for large enterprises. monday.com is seen as more cost-effective, with tiered packages offering significant ROI from streamlined project management due to its adaptability for small to medium-sized teams.
I would rate their customer service a ten.
We haven't really had any technical challenges with Oracle CRM.
Regarding the stability of Oracle CRM, nobody is facing any major issues in terms of infrastructure problems whether it is Oracle CRM, Salesforce, or SAP CRM; they are all the same, especially with cloud-based SaaS.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
When a client asks for any support, they're often in real trouble and need a prompt response.
It's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an organization are not prepared to embark on just yet.
The AI feature needs improvement.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform.
The solution serves end-to-end customer relationship management which includes sales cloud, e-commerce cloud, and marketing cloud.
It is very much tied closely with sales forecasting, growth, the reporting and decision-making process.
| Product | Market Share (%) |
|---|---|
| monday.com for Enterprise | 1.9% |
| Oracle CRM | 1.4% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Monday.com for Enterprise is designed to enhance task tracking, notifications, and project overview, offering customizable dashboards and flexible integrations for efficient management across diverse teams.
Monday.com for Enterprise is a powerful tool for task and project management, offering automation to streamline processes and customizable dashboards for comprehensive project views. Built for ease of use, it supports collaborative features like file sharing and board customization, which facilitate effective communication and workflow optimization. While it provides robust templates and views such as Gantt charts and Kanban for seamless operations, users note room for improvement in performance, responsiveness, and integration capabilities.
What are the key features of Monday.com for Enterprise?Monday.com for Enterprise is applied across sectors like marketing, HR, construction, and software development for CRM, resource management, and remote collaboration. It aids teams with timeline tracking, automated workflows, and efficient task delegation, emphasizing user-friendly design and adaptable integration capabilities.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
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