Vtiger CRM vs monday.com comparison

monday.com and Vtiger are both solutions in the CRM category. monday.com is ranked #9 with an average rating of 7.9, while Vtiger is ranked #31. monday.com holds a 1.1% mindshare in CRM, compared to Vtiger’s 1.3% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

monday.com

Read 231 monday.com reviews

5,667 Views
2,097 Comparison Views

98% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

1,786 Views
1,465 Comparison Views

100% willing to recommend

monday.com

Vtiger CRM

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Executive SummaryUpdated on Dec 8, 2025

Vtiger CRM and monday.com compete in the CRM and project management category. Vtiger CRM holds an advantage in pricing and customer service, while monday.com leads in feature diversity for project management needs.

Features: Vtiger CRM includes email marketing, lead management, and workflow automation, which are beneficial for sales-oriented businesses. monday.com offers project management capabilities, team collaboration tools, and customizable dashboards, making it suitable for teams looking for versatile tracking solutions. monday.com provides comprehensive project management tools, whereas Vtiger CRM is better for sales-centric features.

Ease of Deployment and Customer Service: Vtiger CRM is recognized for easy deployment and responsive customer service, making it ideal for businesses needing quick start-up and support. monday.com, as a cloud-based platform, provides simple access with a wealth of community and tutorial resources, appealing to tech-savvy teams. Vtiger CRM's customer service is more dependable, while monday.com offers deployment versatility.

Pricing and ROI: Vtiger CRM offers cost-effective pricing that is attractive to small to medium businesses and focuses on ROI through improved sales processes. monday.com's higher price gives significant ROI for teams utilizing project management features for workflow optimization. Vtiger CRM is more affordable, while monday.com warrants a higher cost due to extensive features for larger teams and complex project management.

To learn more, read our detailed Vtiger CRM vs. monday.com Report (Updated: February 2026).

Buyer's Guide

Vtiger CRM vs. monday.com

February 2026

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Helped 881,665 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

9th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

231

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th), Opportunity Management (6th)

Vtiger CRM

Ranking in CRM

31st

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Help Desk Software (45th), Sales Force Automation (15th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com	1.1%
Vtiger CRM	1.3%
Other	97.6%

CRM

Featured Reviews

Mirii Nyambura

Project Engineer at Unilever

Project collaboration has improved and automation saves time and reduces errors

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like being able to customize your views."

"The automations are fantastic for rewarding progress."

"We really like the dashboards, automation, and spreadsheets."

"The product is quite simple to use."

"It's colorful and easy to learn to use for all types of employee positions."

"We use also integration with Jira, to see the updates so the CSM team can see the update from Jira."

"It's very easy to use. When we were trying to pick a system, we looked at Asana, Jira, and other platforms, and they were very cluttered. But monday.com is very user-friendly. As a user, everything is very clear. You don't need to be too tech-savvy to understand it and it's very easy to pick up on and learn."

"The flexibility to create any sort of format has been very valuable."

More monday.com pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"If Monday.com could increase the refresh rate of the site, that would make things a little better."

"Service being down happens to often. They need to create a desktop version that stores the info locally so that when their servers are down, I can keep working and accessing my data. Then it could be uploaded when their servers are online."

"It would be nice to have more custom automation and also to simplify some steps to better manage a team and a workload for projects."

"In recent months, Monday.com has been down about once a week."

"monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services."

"I would love to be able to have a chat option with Monday.com's IT so that if I'm looking to add a new view or experience to our planning boards, they could easily talk me through the best option."

"We would like to have less downtime as it happens now and then!"

"If I want to use the product after I have completed my assignment, or if I want to use it for some of my other projects, I don't really get to use it again."

More monday.com cons

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"The product is not expensive."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"I am using its free version."

"Fees are paid monthly per user."

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."

More monday.com pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Comms Service Provider

Financial Services Firm

Retailer

25%

Computer Software Company

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	179
Midsize Enterprise	26
Large Enterprise	28

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

See all answers

What is your primary use case for monday.com?

We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to...

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Buyer's Guide

monday.com

January 2026

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Buyer's Guide

CRM

January 2026

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Also Known As

No data available

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.

Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.

What are Vtiger CRM's key features?

Contact Management: Enables efficient tracking of customer information and interactions in a centralized location.
Sales Automation: Streamlines sales processes with tools for managing deals and leads automatically.
Email Marketing: Facilitates the creation and management of targeted email campaigns.
Customer Support: Provides ticketing tools to improve customer service delivery and response time.
Analytics: Offers deep insights through detailed reports and dashboards for data-driven decisions.

What benefits or ROI should users expect?

Increased Productivity: Automates routine tasks, allowing teams to focus on strategic goals.
Enhanced Customer Insights: Provides greater visibility into customer preferences and behaviors.
Improved Decision Making: Empowers users with data-driven insights for strategic planning.
Scalability: Adapts to business growth without requiring significant changes or investments.

Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.

Vtiger

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Vtiger CRM vs. monday.com

February 2026

Free Report: Vtiger CRM vs. monday.com

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