NetSuite CRM+ vs monday.com comparison

monday.com and NetSuite are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.5, while NetSuite is ranked #44. monday.com holds a 1.1% mindshare in CRM, compared to NetSuite’s 0.7% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 66% of NetSuite users who would recommend it.

monday.com

Read 238 monday.com reviews

12,812 Views
4,740 Comparison Views

98% willing to recommend

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

2,427 Views
2,160 Comparison Views

66% willing to recommend

monday.com

NetSuite CRM+

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

NetSuite CRM+ and monday.com compete in the CRM and project management sector. While both tools provide substantial value, monday.com holds an advantage with its user-friendly design, appealing to those seeking efficient collaboration and ease of use.

Features: NetSuite CRM+ provides customer and sales management tools, harnessing real-time analytics and integrating with ERP systems, ideal for data-driven enterprises. It also supports extensive customization to tailor specific business processes. monday.com offers a visually engaging platform that promotes team collaboration and enhances project transparency, with strong tools for task management and workflow automation, making it well-suited for teams emphasizing communication.

Ease of Deployment and Customer Service: NetSuite CRM+ involves a complex deployment process, providing robust customer service, catering to the needs of large-scale enterprises. In contrast, monday.com offers a straightforward deployment process and user-friendly onboarding, with accessible support channels that appeal to businesses seeking quick adoption without complications.

Pricing and ROI: NetSuite CRM+ requires a higher initial investment, targeting businesses needing extensive features. Though it may have greater initial costs, it provides long-term advantages for large enterprises. Conversely, monday.com presents a cost-effective solution with lower initial setup prices and quicker ROI, making it a preferred choice for small to medium-sized businesses focused on cost efficiency. Exact pricing should be confirmed based on specific business requirements, considering potential fluctuations and customized implementations.

To learn more, read our detailed NetSuite CRM+ vs. monday.com Report (Updated: August 2026).

Buyer's Guide

NetSuite CRM+ vs. monday.com

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

4th

Ranking in Opportunity Management

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Project Portfolio Management (2nd), Project Management Software (2nd), Marketing Management (3rd)

NetSuite CRM+

Ranking in CRM

44th

Ranking in Opportunity Management

17th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 3.6% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.1%
NetSuite CRM+	0.7%
Other	98.2%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility to create any sort of format has been very valuable."

"Automations are the most useful aspect of the solution."

"Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."

"Automation is definitely a favorite of mine."

"Being able to export a PDF based on the tags on each task has made it a breeze for us to stay organized and know exactly what we've done for each of our clients."

"With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on."

"Monday is our home base for everything product-related, but we also use it for other teams as well."

"After the Monday.com implementation, we had an increase in productivity, all the employees reduced their time micromanaging all the tasks they were doing and had a platform already set up with automation to make the job easier and also the workflow between team members."

More monday.com pros

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

Cons

"We'd like more automation."

"The solution really needs to offer templates."

"Often we receive technical difficulties on the platform and the entire website will be down."

"The service could improve in its ability to automatically update."

"The docs feature seems like it could be a little more user-friendly."

"The pricing is a bit steep, and it's built on tiers rather than incremental users (not ideal for a small company that's adding people slowly)."

"There are minor bugs that delete information or don’t autosave information placed. It doesn’t happen often, however, when it does it is inconvenient."

"I do wish that admins could edit everything, no matter who created a post/board/subitems, etc."

More monday.com cons

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product needs to improve the warehouse management feature."

Pricing and Cost Advice

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."

"The price is reasonable for the number of users we have."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"The pricing is totally fair. I don't have any issues with it."

"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

More monday.com pricing and cost advice

"It ultimately depends on the features and functionalities required for your specific use case."

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

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Top Industries

By visitors reading reviews

Construction Company

12%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Construction Company

25%

Comms Service Provider

14%

Transportation Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	182
Midsize Enterprise	28
Large Enterprise	32

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

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What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

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Comparisons

Jira vs monday.com

Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

HubSpot CRM vs monday.com

Compared 4% of the time

Odoo vs monday.com

Compared 4% of the time

Wrike vs monday.com

Compared 4% of the time

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Compared 20% of the time

Microsoft Dynamics CRM vs NetSuite CRM+

Compared 19% of the time

Oracle CX Sales vs NetSuite CRM+

Compared 14% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 12% of the time

Zoho CRM vs NetSuite CRM+

Compared 7% of the time

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Product Reports

Buyer's Guide

monday.com

July 2026

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Buyer's Guide

CRM

August 2026

Download NetSuite CRM+ product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

NetSuite CRM+ is a robust CRM solution designed to streamline customer relationship management. Offering comprehensive tools, it addresses diverse business needs, enhancing sales and customer satisfaction.

NetSuite CRM+ provides a unified approach to managing customer interactions, enhancing operational efficiency. It seamlessly integrates sales automation, marketing, and customer service in one platform. With capabilities like real-time visibility and automation of core processes, businesses can easily handle customer relationships and drive growth through informed decision-making.

What are the key features of NetSuite CRM+?

Real-Time Dashboards: Provides instant access to key performance metrics.
Lead Management: Streamlines lead generation and tracking.
Sales Force Automation: Automates sales processes for increased efficiency.
Marketing Automation: Supports targeted marketing campaigns.
Customer Service Management: Enhances customer service operations.

What benefits should users look for when evaluating NetSuite CRM+?

Improved Efficiency: Automation of repetitive tasks saves time and reduces manual errors.
Enhanced Customer Insight: Real-time data offers deeper understanding of customer behavior.
Scalability: Adapts to growing business requirements without significant restructuring.
Better Collaboration: Facilitates teamwork through integrated communication tools.

NetSuite CRM+ is widely adopted across various industries, including retail, financial services, and manufacturing. In retail, it helps manage customer interactions and loyalty programs. Financial services utilize its analytical tools for client management, while manufacturing relies on its sales and demand forecasting capabilities to streamline operations.

NetSuite

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Buyer's Guide

NetSuite CRM+ vs. monday.com

August 2026

Free Report: NetSuite CRM+ vs. monday.com

Find out what your peers are saying about NetSuite CRM+ vs. monday.com and other solutions. Updated: August 2026.

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