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MSP360 Backup vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
N2W
Ranking in Backup and Recovery
6th
Ranking in Cloud Backup
5th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.6
Reviews Sentiment
5.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.8% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
MSP360 Backup1.4%
Other97.0%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend the solution; it's a very trustworthy solution."
"It has allowed me to implement a cost effective, highly configurable solution."
"The initial setup is very easy. It's not overly complex."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"MSP360 Backup's most valuable feature is its backup interface."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"I absolutely love this software and the peace of mind it brings to me and my organization."
"The initial setup is easy."
"It is an easy-to-use tool, easy to install, very intuitive, and saves time."
"N2WS has significantly improved our organization’s data protection and disaster recovery capabilities"
"Overall, N2WS has transformed our backup operations from a manual, error-prone process into a reliable, automated system that scales with our growing AWS infrastructure."
"The combination of disaster recovery, backups, and scheduling helps us be flexible with our approach to backup, start and stop times while being cost-effective."
"The product is successful with the SMB market."
 

Cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The interface could use some updating."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"The EKS environment solution could be improved."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"There is room for improvement in stability."
"The GUI could be slightly improved."
"The GUI has room for improvement."
"An additional feature within resource control would be to automatically downgrade volumes to a cheaper storage tier through a policy or when instances are stopped via the resource manager."
 

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"The price is not cheap, nor is it costly."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It's very economical and worth the cost."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
16%
Outsourcing Company
9%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What is your experience regarding pricing and costs for N2WS Backup & Recovery?
Pricing is reasonable considering the features provided, especially for organizations heavily invested in AWS. The cost savings from automation and lifecycle management can offset the licensing cos...
What needs improvement with N2WS Backup & Recovery?
While the platform is strong overall, the user interface could be further modernized and made more intuitive in certain areas, especially when navigating complex environments. Reporting and analyti...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case is automated backup and disaster recovery for AWS workloads across multiple accounts and regions. We use N2WS to protect EC2 instances, EBS volumes, and critical application da...
 

Comparisons

 

Also Known As

Cloudberry Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

StratX
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about MSP360 Backup vs. N2W and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.