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MSP360 Backup vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
N2W
Ranking in Backup and Recovery
6th
Ranking in Cloud Backup
5th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.6
Reviews Sentiment
5.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
MSP360 Backup1.5%
Other96.9%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"Client-side encryption minimizes worries about data being captured on the back-end."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"General ease of use and performance of the Windows version is the most valuable feature."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The product is successful with the SMB market."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The ability to recover instances or volumes within minutes has improved our RTOs dramatically."
"N2W has positively impacted our organization by allowing us to conduct recovery drills and share information with our customers about our improvements."
"Overall, N2WS has transformed our backup operations from a manual, error-prone process into a reliable, automated system that scales with our growing AWS infrastructure."
"This is one of the most stable products that I have ever seen."
"I absolutely love this software and the peace of mind it brings to me and my organization."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"The GUI has room for improvement."
"I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"The solution could benefit from a friendlier UI."
"The reporting engine could be easier to use, but it does a good enough job for what is needed."
"An additional feature within resource control would be to automatically downgrade volumes to a cheaper storage tier through a policy or when instances are stopped via the resource manager."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"One area where we would appreciate improvement is support for additional AWS native services, such as Lambda function backups and S3 beyond archive."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The price is not cheap, nor is it costly."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It's very economical and worth the cost."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
16%
Outsourcing Company
10%
Healthcare Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What is your experience regarding pricing and costs for N2WS Backup & Recovery?
Pricing is reasonable considering the features provided, especially for organizations heavily invested in AWS. The cost savings from automation and lifecycle management can offset the licensing cos...
What needs improvement with N2WS Backup & Recovery?
While the platform is strong overall, the user interface could be further modernized and made more intuitive in certain areas, especially when navigating complex environments. Reporting and analyti...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case is automated backup and disaster recovery for AWS workloads across multiple accounts and regions. We use N2WS to protect EC2 instances, EBS volumes, and critical application da...
 

Comparisons

 

Also Known As

Cloudberry Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

StratX
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about MSP360 Backup vs. N2W and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.