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MSP360 Backup vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
45th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
N2W
Ranking in Backup and Recovery
6th
Ranking in Cloud Backup
6th
Ranking in Disaster Recovery (DR) Software
5th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
MSP360 Backup1.4%
Other97.0%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The UI is pretty good; it's very simple and very user-friendly."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is simple to use and easy to configure."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"General ease of use and performance of the Windows version is the most valuable feature."
"Overall, the product is successful with the SMB market, which means that price and service costs are aligned with the SMB market and well accepted by customers."
"We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
"The initial setup is easy."
"It is an easy-to-use tool, easy to install, very intuitive, and saves time."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"This is one of the most stable products that I have ever seen."
"N2W has positively impacted our organization by allowing us to conduct recovery drills and share information with our customers about our improvements."
"N2WS has significantly improved our organization’s data protection and disaster recovery capabilities"
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The other issue is that I don't like the implementation of the SQL backup."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier."
"Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version."
"Deployment is one area that could use improvement."
"The GUI could be slightly improved."
"The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update."
"The GUI could be slightly improved."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"An additional feature within resource control would be to automatically downgrade volumes to a cheaper storage tier through a policy or when instances are stopped via the resource manager."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"We have a very good return on investment."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The price is not cheap, nor is it costly."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It's very economical and worth the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
17%
Comms Service Provider
8%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
The solution is used for the backup of EC2 instances in AWS.
 

Comparisons

 

Also Known As

Cloudberry Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

StratX
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about MSP360 Backup vs. N2W and other solutions. Updated: May 2026.
893,244 professionals have used our research since 2012.