No more typing reviews! Try our Samantha, our new voice AI agent.

MSP360 Backup vs NAKIVO Backup & Replication comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (41st), MSP Backup (6th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
94
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.1%
MSP360 Backup1.1%
Other97.8%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Robust data protection has safeguarded mailboxes and disaster recovery for our clients
NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The initial setup is very easy. It's not overly complex."
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"Nakivo has allowed us to price the product about 10-15% below the competition, and that's significant when you are talking about small dollars."
"The VM, restore, and file recovery capabilities are considered gold standards."
"Nakivo permits easy installation natively on a NAS and has a low-impact footprint for needed resources, can be quickly configured via web pages, and now works successfully protecting our environment with local, offsite, and Amazon storage backups and copy jobs."
"The general cost of doing backups has been reduced, and the screenshot verification feature is priceless because I know right when I have an issue."
"The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
"We can offer an affordable and reliable backup solution to our customers."
"Its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical."
"The user interface is good, and it's user-friendly, and I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution's pricing is very high."
"I would like to see some additional models in the next release to make backups more functional."
"In models TS-231P/TS-431X you have to run Transporter as VM at ESXi host - which is not simple to do."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool."
"Compression and data deduplication are okay, but they could be improved."
"From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."
"While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"The prices are high."
"It has a very good price in the market."
"It has a much higher bang for the buck than other products we evaluated."
"The licensing model is crystal clear on the website."
"The solution's pricing is adequate for its features and quality."
"Cost is very appropriate for SMEs."
"From the perspective of Indian users, the cost is a little bit high."
"Pricing is easy to understand and very affordable."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
Financial Services Firm
16%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing shows that NAKIVO Backup & Replication is more price-efficient than other solutions, and we are satisfied with the pricing.
What needs improvement with Nakivo?
Improving NAKIVO Backup & Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support ...
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about MSP360 Backup vs. NAKIVO Backup & Replication and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.