MSP360 Backup vs NAKIVO Backup & Replication comparison

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #60, while Nakivo is ranked #7 with an average rating of 9.1. MSP360 holds a 0.9% mindshare in BRS, compared to Nakivo’s 1.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,146 Views
1,395 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 92 NAKIVO Backup & Replication reviews

4,270 Views
3,715 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2025

MSP360 Backup and NAKIVO Backup & Replication compete in the backup solutions category. NAKIVO appears to have the upper hand with more advanced features, while MSP360 is attractive due to its pricing and customer support.

Features: MSP360 Backup offers strong cloud compatibility and support for various operating systems, ensuring smooth integration with major platforms. It also allows for cross-platform functionality and has reliable data encryption features. NAKIVO Backup & Replication excels with its incremental backups, site recovery options, and robust replication features, making it a comprehensive solution for data protection.

Room for Improvement: MSP360 Backup could improve by enhancing its feature set and offering more comprehensive security options. It also needs to expand its support for advanced data management functionalities. NAKIVO Backup & Replication could benefit from more streamlined deployment processes. Faster support response and increased flexibility in customer service could also enhance user experience for NAKIVO.

Ease of Deployment and Customer Service: MSP360 Backup is noted for its quick deployment and efficient customer service, providing users with an accessible support system. NAKIVO, on the other hand, offers a more complex setup process complemented by detailed documentation. This might appeal to users needing a detailed implementation approach.

Pricing and ROI: MSP360 Backup offers competitive initial pricing suited for budget-conscious users, with a satisfactory ROI due to its effective performance. NAKIVO demands a potentially higher initial investment, but the advanced capabilities it provides result in high ROI, making it a valuable option for users requiring in-depth features.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: January 2026).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

January 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), MSP Backup (8th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

7th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NAKIVO Backup & Replication	1.1%
MSP360 Backup	0.9%
Other	98.0%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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EDERLEY TERRERO

Business Consulting at Gestion IT

Has improved customer satisfaction through reliable replication and flexible deployment

NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The most valuable feature of MSP360 Backup is its reliability."

"The initial setup is very easy. It's not overly complex."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Client-side encryption minimizes worries about data being captured on the back-end."

More MSP360 Backup pros

"The VM Backup Verification is one of the features I appreciate the most."

"We really appreciate the simplicity of the solution."

"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."

"This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."

"The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."

"Every new version has got some tweaks and improvements in stability and speed."

"For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."

"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."

More NAKIVO Backup & Replication pros

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"I would like to see support for backing up from other platforms, such as physical machines."

"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."

"In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."

"The only thing I could say is maybe some more options for job scheduling are needed."

"For us, it would be best to improve the speed of the backup instead of adding new features."

"The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations."

"It could be a little bit faster in terms of backup and offer more reliable SQL server backups."

"Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

"Pricing is easy to understand and very affordable."

"The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options."

"Cost is very appropriate for SMEs."

"We use a perpetual license that is priced well."

"This product is cheaper than other big rivals."

"The solution's pricing is adequate for its features and quality."

"Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market."

"The price could be lower."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Financial Services Firm

14%

Manufacturing Company

11%

Comms Service Provider

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	16
Large Enterprise	9

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

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What do you like most about Nakivo?

NAKIVO Backup & Replication is very easy to use.

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What is your experience regarding pricing and costs for Nakivo?

My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.

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Compared 7% of the time

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Compared 7% of the time

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Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 4% of the time

NinjaOne vs MSP360 Backup

Compared 4% of the time

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Veeam Data Platform vs NAKIVO Backup & Replication

Compared 19% of the time

Acronis Cyber Protect vs NAKIVO Backup & Replication

Compared 8% of the time

Hornetsecurity Altaro VM Backup vs NAKIVO Backup & Replication

Compared 6% of the time

ExaGrid Tiered Backup Storage vs NAKIVO Backup & Replication

Compared 5% of the time

Rubrik vs NAKIVO Backup & Replication

Compared 4% of the time

More NAKIVO Backup & Replication Competitors

Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

January 2026

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NAKIVO Backup & Replication delivers rapid deployment and intuitive management across environments like Windows, Linux, and NAS. It is known for fast VM recovery, robust data protection, and cloud integration with competitive pricing.

NAKIVO Backup & Replication supports diverse IT landscapes, offering efficient deduplication, offsite backups, and policy-based replication. Its granular file restores, effective compression, and seamless cloud integration make it a preferred choice for minimizing downtime and enhancing business resilience. Users highlight its security measures, flexible deployment options, and automatic backups as core strengths. However, further enhancements in interface refinement, storage array integrations, and broadened support for virtual technologies and physical machine backups could enhance user satisfaction. Users seek improved control over alerts, better reporting capabilities, and optimized deduplication and compression.

What are the key features of NAKIVO Backup & Replication?

Fast VM Recovery: Minimal downtime with quick restore options for virtual machines.
Deduplication & Compression: Efficient data storage through advanced deduplication techniques and compression.
Cloud Integration: Seamless operations with cloud platforms like AWS for flexible backup solutions.
Policy-Based Replication: Automated replication policies ensuring consistent and reliable data backup.
Granular File Restores: Restore specific files without needing full system recovery, saving time and resources.

What benefits should users look for when evaluating NAKIVO Backup & Replication?

Competitive Pricing: Cost-effective solution with robust features.
Ease of Use: Intuitive management for a hassle-free experience.
Reliable Performance: Consistent results in protecting and recovering data.
Strong Support: Responsive customer service catering to user needs.

In industries like technology and finance, NAKIVO Backup & Replication is essential for securing virtual environments such as VMware and Hyper-V. Its deployment on NAS devices and capability for offsite backups to cloud platforms like AWS are appreciated. Organizations utilize it for backup, replication, and recovery of virtual machines using daily and incremental methods, ensuring efficient data protection and disaster recovery processes.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

January 2026

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

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