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MSP360 Backup vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), MSP Backup (6th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
11th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.2%
MSP360 Backup1.1%
Other97.7%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Has improved customer satisfaction through reliable replication and flexible deployment
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is pretty good; it's very simple and very user-friendly."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The most valuable feature of MSP360 Backup is its reliability."
"General ease of use and performance of the Windows version is the most valuable feature."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I would recommend the solution; it's a very trustworthy solution."
"The initial setup is very easy. It's not overly complex."
"Nakivo offers direct support through the graphical interface and this is great to have if you need quick help."
"Nakivo, similar to Veeam Backup, gives you peace of mind and confidence in your virtual infrastructure."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
"Before using Nakivo Backup & Replication, all our data backup processes took a long time and did not optimize the disk space reserved for backup. With the introduction of Nakivo Backup & Replication, saving times have been reduced by almost half (thanks to the use of several simultaneous transporters) and the space occupied has also had a very important reduction."
"The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too."
"I like the product because it is doing exactly what I need it to do, and that is reliably backing up my VM."
"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
"The back-up and restore functions work great and it's easy to use."
 

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space."
"It'll help if they offered some automation and more usability for partners."
"The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."
"In the next release, I would like for them to add restore in physical machines."
"I think it is important to work not only in replicating the virtual machines in Amazon AWS, but in other cloud systems."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
"The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations."
"Implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"Nakivo has a good price-performance ratio."
"It has a very good price in the market."
"The licensing model is crystal clear on the website."
"This product provides good value for the price."
"Talk to the sales department about all of the possibilities, as they will help you to find the best solution for your setup."
"Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market."
"The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup."
"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
16%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
What needs improvement with Nakivo?
NAKIVO Backup & Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about MSP360 Backup vs. NAKIVO Backup & Replication and other solutions. Updated: May 2026.
893,244 professionals have used our research since 2012.