MSP360 Backup vs NAKIVO Backup & Replication comparison

Why PeerSpot?

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #51, while Nakivo is ranked #11 with an average rating of 8.8. MSP360 holds a 1.1% mindshare in BRS, compared to Nakivo’s 1.2% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
4,180 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 94 NAKIVO Backup & Replication reviews

8,928 Views
7,321 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 8, 2026

MSP360 Backup and NAKIVO Backup & Replication are two data protection solutions. NAKIVO edges ahead with richer features, while MSP360 is appealing for its pricing and customer support.

Features: MSP360 Backup offers flexible cloud storage, robust data recovery, and peer-to-peer backup using Minio. NAKIVO supports virtual environments like VMware and Hyper-V, automated backup processes, and provides ransomware protection with encrypted backups.

Room for Improvement: MSP360 could enhance its virtualized environment support and backup automation. It might also benefit from additional security features and integration options. NAKIVO could improve its backup speed for Office 365 and introduce a block tracking mechanism for Windows servers. Some users may find the initial deployment slightly complex.

Ease of Deployment and Customer Service: MSP360 offers straightforward deployment with extensive platform compatibility and responsive service. NAKIVO is easy to deploy, particularly for VMware and Hyper-V environments, and provides competitive support with accessible guides and resources.

Pricing and ROI: MSP360 Backup is cost-effective with a straightforward pricing structure, offering a strong ROI due to its affordability. NAKIVO, although slightly pricier, provides value through comprehensive features and potential long-term savings, making it a compelling choice for rich functionality and security.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: October 2026).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

October 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

51st

Ranking in Disaster Recovery (DR) Software

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), MSP Backup (6th)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

11th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

9.4

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NAKIVO Backup & Replication	1.2%
MSP360 Backup	1.1%
Other	97.7%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

EDERLEY TERRERO

Business Consulting at Gestion IT

Robust data protection has safeguarded mailboxes and disaster recovery for our clients

NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very easy. It's not overly complex."

"Technical support is very good."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is easy to access and handles things efficiently."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is simple to use and easy to configure."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

More MSP360 Backup pros

"It can be quickly configured via web pages."

"Perfect for someone who doesn't want to waste time."

"The ability to create a replica of all virtual machines is a great feature."

"This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."

"For the most part, I don't have anything I'd change for this small type of environment."

"Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working."

"The product has enabled me to concentrate on other tasks without worrying about the daily backups."

"The features that I have found most valuable are that it is a cheaper price and user-friendly."

More NAKIVO Backup & Replication pros

Cons

"The graphics are looking a bit old and should be updated."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface could use some updating."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

"Compression and data deduplication are okay, but they could be improved."

"In the future, the solution should provide a more granular backup."

"There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable."

"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

"One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

"What must be improved is the response time to technical support requests."

"One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point."

"The process for getting unused diskspace back from the data repository is slow."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"Nakivo has a good price-performance ratio."

"The licensing model is crystal clear on the website."

"This product is cheaper than other big rivals."

"The price is not a problem in NAKIVO, as it is the most competitive in the market."

"We use a perpetual license that is priced well."

"Talk to the sales department about all of the possibilities, as they will help you to find the best solution for your setup."

"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."

"Nakivo is cheaper per machine and per backup."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Financial Services Firm

17%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	81
Midsize Enterprise	16
Large Enterprise	9

Questions from the Community

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

See all answers

What is your experience regarding pricing and costs for Nakivo?

My experience with pricing, setup cost, and licensing shows that NAKIVO Backup & Replication is more price-efficient than other solutions, and we are satisfied with the pricing.

See all answers

What needs improvement with Nakivo?

Improving NAKIVO Backup & Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support ...

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

October 2026

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NAKIVO Backup & Replication delivers rapid deployment and intuitive management across environments like Windows, Linux, and NAS. It is known for fast VM recovery, robust data protection, and cloud integration with competitive pricing.

NAKIVO Backup & Replication supports diverse IT landscapes, offering efficient deduplication, offsite backups, and policy-based replication. Its granular file restores, effective compression, and seamless cloud integration make it a preferred choice for minimizing downtime and enhancing business resilience. Users highlight its security measures, flexible deployment options, and automatic backups as core strengths. However, further enhancements in interface refinement, storage array integrations, and broadened support for virtual technologies and physical machine backups could enhance user satisfaction. Users seek improved control over alerts, better reporting capabilities, and optimized deduplication and compression.

What are the key features of NAKIVO Backup & Replication?

Fast VM Recovery: Minimal downtime with quick restore options for virtual machines.
Deduplication & Compression: Efficient data storage through advanced deduplication techniques and compression.
Cloud Integration: Seamless operations with cloud platforms like AWS for flexible backup solutions.
Policy-Based Replication: Automated replication policies ensuring consistent and reliable data backup.
Granular File Restores: Restore specific files without needing full system recovery, saving time and resources.

What benefits should users look for when evaluating NAKIVO Backup & Replication?

Competitive Pricing: Cost-effective solution with robust features.
Ease of Use: Intuitive management for a hassle-free experience.
Reliable Performance: Consistent results in protecting and recovering data.
Strong Support: Responsive customer service catering to user needs.

In industries like technology and finance, NAKIVO Backup & Replication is essential for securing virtual environments such as VMware and Hyper-V. Its deployment on NAS devices and capability for offsite backups to cloud platforms like AWS are appreciated. Organizations utilize it for backup, replication, and recovery of virtual machines using daily and incremental methods, ensuring efficient data protection and disaster recovery processes.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

October 2026

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

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