MSP360 Backup vs NetApp Cloud Volumes ONTAP comparison

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #43, while NetApp is ranked #27 with an average rating of 9.5. MSP360 holds a 1.5% mindshare in CB, compared to NetApp’s 1.1% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 95% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
2,683 Comparison Views

100% willing to recommend

NetApp Cloud Volumes ONTAP

Read 64 NetApp Cloud Volumes ONTAP reviews

9,473 Views
2,368 Comparison Views

95% willing to recommend

MSP360 Backup

NetApp Cloud Volumes ONTAP

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and NetApp Cloud Volumes ONTAP compete in data protection. MSP360 is more cost-effective, but NetApp offers superior advanced features, justifying its higher cost.

Features: MSP360 Backup is compatible with multiple cloud storage options, supports cross-platform use, and has strong data security. NetApp Cloud Volumes ONTAP excels in scalability, advanced data management, and cloud integration, providing extensive storage optimization.

Room for Improvement: MSP360 Backup could benefit from enhanced user interface features and broader cloud integration support. Adding more advanced configuration options might also improve its appeal. NetApp Cloud Volumes ONTAP can improve by reducing deployment complexity and offering more straightforward pricing models to avoid unexpected costs. Making its interface more user-friendly would aid in usability.

Ease of Deployment and Customer Service: MSP360 Backup offers easy deployment with efficient customer service, catering to businesses of various sizes with simple integration. NetApp Cloud Volumes ONTAP has a complex deployment process but provides comprehensive support suitable for enterprises needing detailed configurations.

Pricing and ROI: MSP360 Backup is affordable with high ROI, making it a budget-friendly choice for cost-conscious businesses. NetApp Cloud Volumes ONTAP, although more expensive, provides significant ROI through its extensive capabilities, catering to organizations that need comprehensive data management solutions.

To learn more, read our detailed MSP360 Backup vs. NetApp Cloud Volumes ONTAP Report (Updated: August 2026).

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

NetApp Cloud Volumes ONTAP

Ranking in Cloud Backup

27th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Migration (3rd), Cloud Storage (9th), Public Cloud Storage Services (11th), Cloud Software Defined Storage (2nd)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
NetApp Cloud Volumes ONTAP	1.1%
MSP360 Backup	1.5%
Other	97.4%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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reviewer5948293

Principal Consultant at a tech services company with 11-50 employees

Offers performance control and cloud integration while supporting data management with granular flexibility

The scalability of NetApp Cloud Volumes ONTAP is interesting. We have thought about it, but we haven't used it. I think the scalability is something you scale up rather than respond to peak demand. It wouldn't help with outages either; the scaling is manual, and there are no processes we've used to automate that for unexpected scenarios. We like the scalability; it's enough for what we're planning to use, but we haven't used any advanced features. The standard platform is NetApp Cloud Volumes ONTAP, which is their cloud service. In fact, that's probably the most experience I have with NetApp. I've experienced it on-premise, but kind of secondhand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to access and handles things efficiently."

"General ease of use and performance of the Windows version is the most valuable feature."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

"Cloud Volumes ONTAP is great because of the storage efficiencies that it provides."

"The most valuable features are tiering to S3 and being able to turn it on and off, based on a schedule."

"I highly recommend that customers using native cloud storage from hyperscalers transition to NetApp Cloud Volumes ONTAP as it offers numerous features and functionalities such as inline deduplication, compression, compaction, autonomous ransomware protection, snapshot technology, and flex cache that are unavailable with other hyperscalers."

"Its scalability is very good."

"Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting to the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volume to the cloud, at the same time that we continue providing the cloud services that we have on premises."

"CVO gives us the ability to access data as quickly as possible, which is critical because of the mission set we handle. Some things cannot wait. For example, we tried having the data in the cloud itself, but it took too long for us to retrieve it from cold or deep storage. If we have it ONTAP or on-prem, it's so much easier to pull it within minutes."

"It's very easy to set up, and within 40 minutes, you can apply storage notes in Azure."

"The most valuable features are that it's reliable, simple, and performs well."

More NetApp Cloud Volumes ONTAP pros

Cons

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."

"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."

"If they could include clustering together multiple physical Cloud Volumes ONTAP devices as an option, that could be helpful."

"I would want more visibility and data analytics where we can see anomalies within the shares within the GUI."

"We are getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet."

"They definitely need to stay more on top of security vulnerabilities."

"One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have."

"Not a perfect ten because it's not very efficient with upgrades and management."

More NetApp Cloud Volumes ONTAP cons

Pricing and Cost Advice

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

"It is not a cheap solution because we need to pay for the license and pay for Azure resources as well."

"They give us a good price for CVO licenses. It is one of the reasons that we went with the product."

"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."

"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."

"If we wanted to use the AWS solution, we would have to manage two or three different platforms and pay more money than what we should have to pay, as some of the features don't even exist. If we wanted to, we could use AWS cloning, but it is useless because it uses more space, is more expensive, and takes more time."

"Once we deploy the pay as you go model, we cannot convert this product as a BYOL model. This is a concern that we have."

"They have a very good price which keeps our customers happy."

"I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs."

More NetApp Cloud Volumes ONTAP pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

12%

Construction Company

11%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	11
Large Enterprise	53

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?

NetApp Cloud Volumes ONTAP is actually quite reasonable in price compared to other native cloud storage options. For example, a customer using 100 TB of AWS storage would not benefit from deduplica...

See all answers

What needs improvement with NetApp Cloud Volumes ONTAP?

It would be nice to see technology supporting the Elastic Fabric Adapter on Amazon AWS, therefore getting RDMA technology for more low-latency connections.

See all answers

What is your primary use case for NetApp Cloud Volumes ONTAP?

I use NetApp Cloud Volumes ONTAP mostly in customer companies.

See all answers

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Compared 7% of the time

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Compared 5% of the time

Azure NetApp Files vs NetApp Cloud Volumes ONTAP

Compared 4% of the time

Amazon FSx vs NetApp Cloud Volumes ONTAP

Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

July 2026

Download MSP360 Backup product report

Buyer's Guide

NetApp Cloud Volumes ONTAP

July 2026

Download NetApp Cloud Volumes ONTAP product report

Also Known As

Cloudberry Backup

ONTAP Cloud, CVO, NetApp CVO

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.

NetApp

Sample Customers

StratX

1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Volumes ONTAP

August 2026

Free Report: MSP360 Backup vs. NetApp Cloud Volumes ONTAP

Find out what your peers are saying about MSP360 Backup vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: August 2026.

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