MSP360 Backup vs NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #33, while Quest Software is ranked #23 with an average rating of 8.0. MSP360 holds a 2.1% mindshare in DRS, compared to Quest Software’s 1.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 85% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
1,132 Comparison Views

100% willing to recommend

NetVault Plus

Read 14 NetVault Plus reviews

3,471 Views
1,319 Comparison Views

85% willing to recommend

MSP360 Backup

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

MSP360 Backup and NetVault Plus are competing in the data protection space, with each offering distinct advantages. MSP360 has a competitive edge with its pricing and customer support, while NetVault Plus stands out for its extensive feature set.

Features: MSP360 Backup provides cross-platform support, simplified backup management, and advanced encryption capabilities. NetVault Plus offers comprehensive backup and recovery features, multi-platform protection, and high-level security integrations, making it well-suited for complex environments.

Room for Improvement: MSP360 could enhance user experience with improved interface customization, advanced reporting tools, and increased storage options. NetVault Plus can benefit from simplifying its deployment process, expanding customer service options, and providing more flexible pricing models.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment and responsive customer assistance, ideal for small and medium-sized businesses. NetVault Plus's deployment process is better suited for larger organizations with dedicated IT resources, but its customer service can be less responsive.

Pricing and ROI: MSP360 Backup is cost-effective with lower upfront costs and a favorable return on investment. NetVault Plus, while initially more expensive, offers high ROI through its feature-rich capacity that supports enterprise-level data protection strategies.

To learn more, read our detailed MSP360 Backup vs. NetVault Plus Report (Updated: April 2026).

Buyer's Guide

MSP360 Backup vs. NetVault Plus

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (45th), MSP Backup (6th)

NetVault Plus

Ranking in Backup and Recovery

35th

Ranking in Disaster Recovery (DR) Software

23rd

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.6% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
NetVault Plus	1.9%
MSP360 Backup	2.1%
Other	96.0%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

MohanKumar4

Manager at Fractalio Data Pvt Ltd

Consistent high ratings reflect user satisfaction and reliability

The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is pretty good; it's very simple and very user-friendly."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The most valuable feature of MSP360 Backup is its reliability."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."

"Technical support is very good."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The backup and recovery capabilities of NetVault Plus are very important for maintaining my business."

"It is working fine, and we are able to protect our customer's applications and data across their company with this single solution from Quest."

"We are able to protect all of our applications and data across the company using only NetVault."

"It has File and SQL backup, which is the main benefit for us."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"Quest NetVault Plus has a high level of stability."

"Ultimately, our customers have been happy with the solution."

More NetVault Plus pros

Cons

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The interface could use some updating."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

"The stability of the solution is poor."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The license expired without any warning and that caused us some problems."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"There are command-line limitations. There is not a very strong possibility to work with the command line."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The stability of the solution is poor."

More NetVault Plus cons

Pricing and Cost Advice

"Its pricing needs improvement."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Construction Company

12%

Financial Services Firm

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

I think the reporting in NetVault Plus should be gotten more easily. That part should be more easy for the users.

See all answers

What is your primary use case for Quest NetVault?

I am using only the backup solution with QoreStor from NetVault. I use it for three types: SQL backup, VMware backup, and file server backup. Because I am set up on VMware, the functionality for VM...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Buyer's Guide

NetVault Plus

April 2026

Download NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. NetVault Plus

April 2026

Free Report: MSP360 Backup vs. NetVault Plus

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