MSP360 Backup vs NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #33, while Quest Software is ranked #22 with an average rating of 8.0. MSP360 holds a 2.1% mindshare in DRS, compared to Quest Software’s 1.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
1,310 Comparison Views

100% willing to recommend

NetVault Plus

Read 15 NetVault Plus reviews

3,869 Views
1,470 Comparison Views

86% willing to recommend

MSP360 Backup

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

MSP360 Backup and NetVault Plus are competing in the data protection space, with each offering distinct advantages. MSP360 has a competitive edge with its pricing and customer support, while NetVault Plus stands out for its extensive feature set.

Features: MSP360 Backup provides cross-platform support, simplified backup management, and advanced encryption capabilities. NetVault Plus offers comprehensive backup and recovery features, multi-platform protection, and high-level security integrations, making it well-suited for complex environments.

Room for Improvement: MSP360 could enhance user experience with improved interface customization, advanced reporting tools, and increased storage options. NetVault Plus can benefit from simplifying its deployment process, expanding customer service options, and providing more flexible pricing models.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment and responsive customer assistance, ideal for small and medium-sized businesses. NetVault Plus's deployment process is better suited for larger organizations with dedicated IT resources, but its customer service can be less responsive.

Pricing and ROI: MSP360 Backup is cost-effective with lower upfront costs and a favorable return on investment. NetVault Plus, while initially more expensive, offers high ROI through its feature-rich capacity that supports enterprise-level data protection strategies.

To learn more, read our detailed MSP360 Backup vs. NetVault Plus Report (Updated: June 2026).

Buyer's Guide

MSP360 Backup vs. NetVault Plus

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), MSP Backup (6th)

NetVault Plus

Ranking in Backup and Recovery

36th

Ranking in Disaster Recovery (DR) Software

22nd

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.7% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
NetVault Plus	1.9%
MSP360 Backup	2.1%
Other	96.0%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very easy. It's not overly complex."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Technical support is very good."

More MSP360 Backup pros

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"If a job is pending, the solution communicates it to us through emails."

"NetVault Plus's Unified Manager Console is useful, it is great actually, and helps with the day-to-day activity for my end, making it easier for an IT manager like me."

"It has File and SQL backup, which is the main benefit for us."

"We have contacted technical support and they've been very good."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

More NetVault Plus pros

Cons

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

"I have never been able to have a solid backup of Office 365 using Quest NetVault; it fails so many times that it is not production-ready."

"The product’s SQL backup plugin needs improvement."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The storage capacity is very low."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"NetVault does not have the feature set that Commvault has."

"The stability of the solution is poor."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

More NetVault Plus cons

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Construction Company

15%

Financial Services Firm

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

See all answers

What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

See all answers

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Compared 7% of the time

Mimecast Insider Risk Management and Data Protection vs NetVault Plus

Compared 5% of the time

Commvault Cloud vs NetVault Plus

Compared 5% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 4% of the time

Rubrik vs NetVault Plus

Compared 4% of the time

More NetVault Plus Competitors

Product Reports

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Buyer's Guide

NetVault Plus

June 2026

Download NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. NetVault Plus

June 2026

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