MSP360 Backup vs Quantum DXi Series comparison

MSP360 and Quantum are both solutions in the Backup and Recovery category. MSP360 is ranked #58, while Quantum is ranked #63. MSP360 holds a 0.9% mindshare in BRS, compared to Quantum’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

1,897 Views
1,138 Comparison Views

66% willing to recommend

MSP360 Backup

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quantum DXi Series and MSP360 Backup are leading data protection solutions. MSP360 Backup is generally perceived as the superior product due to its advanced functionalities and perceived value.

Features: Quantum DXi Series provides efficient deduplication, scalability, and straightforward deployment. MSP360 Backup offers cloud integration, OS compatibility, and a comprehensive feature set suitable for diverse IT environments.

Room for Improvement: Quantum DXi Series needs better reporting tools, GUI enhancements, and improved encryption. MSP360 Backup requires faster backup speeds, improved encryption, and better performance optimizations.

Ease of Deployment and Customer Service: Quantum DXi Series is noted for straightforward deployment and responsive customer service. MSP360 Backup has a more complex setup but benefits from extensive documentation and excellent support.

Pricing and ROI: Quantum DXi Series offers competitive pricing with noticeable ROI and a low total cost of ownership. MSP360 Backup, perceived as pricier due to licensing, justifies its cost through cloud efficiencies and robust data protection features.

To learn more, read our detailed MSP360 Backup vs. Quantum DXi Series Report (Updated: March 2026).

Buyer's Guide

MSP360 Backup vs. Quantum DXi Series

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

58th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Quantum DXi Series

Ranking in Backup and Recovery

63rd

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (12th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of Quantum DXi Series is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	0.9%
Quantum DXi Series	0.8%
Other	98.3%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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reviewer2301564

Expert Backup at a tech services company with 201-500 employees

A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments

Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is simple to use and easy to configure."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature of MSP360 Backup is its reliability."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

More MSP360 Backup pros

"I am impressed with the tool's technical alliance with Veeam and Veritas."

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

"The product needs to improve performance while scaling out. It also needs to improve stability."

Pricing and Cost Advice

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Comparisons

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Compared 5% of the time

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Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 2% of the time

Comet Backup vs MSP360 Backup

Compared 2% of the time

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Dell PowerProtect Data Domain vs Quantum DXi Series

Compared 13% of the time

HPE StoreOnce vs Quantum DXi Series

Compared 7% of the time

ExaGrid EX Series vs Quantum DXi Series

Compared 7% of the time

Veritas NetBackup Appliance vs Quantum DXi Series

Compared 5% of the time

ExaGrid EX vs Quantum DXi Series

Compared 4% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Buyer's Guide

Backup and Recovery

February 2026

Download Quantum DXi Series product report

Also Known As

Cloudberry Backup

DXi Series, Quantum DX

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

StratX

Nihon Unisys, Nikoyo China

Buyer's Guide

MSP360 Backup vs. Quantum DXi Series

March 2026

Free Report: MSP360 Backup vs. Quantum DXi Series

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