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NetApp HCI [EOL] vs Pivot3 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pivot3
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
HCI (25th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer1124199 - PeerSpot reviewer
Senior IT Manager at a healthcare company with 5,001-10,000 employees
Stable, good technical support, and the the visual encoding works well
The most valuable feature is the visual encoding I would like to see better video compression. Snapshot notification would be a good addition. The price of this solution is high compared to the competitors, so it should be lowered. I have been using Pivot3 for between four and five years. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very scalable."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers."
"The most valuable feature is the convergence."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"NetApp HCI is used for enterprise-scale hybrid cloud infrastructure and we are using the standard version."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"Everything we've moved over runs two times faster and in some cases, a lot faster, far more than twice, which our users noticed."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The most valuable feature is the ease of implementation."
"The technical support is very good."
"It greatly streamlined the time it took to scale out the enterprise and it completely eliminated the need for a SAN/Storage engineer, with the simplicity the Pivot3 Stack Manager brought with it for managing storage."
"One feature we found useful was the product's complete ability to integrate with vCenter."
"The most valuable feature is the visual encoding."
 

Cons

"The price should be lowered. It's a little expensive."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"Because of the repeated failure of the motherboard that we experienced, we have doubts about the stability of the solution, but I'm sure that in the near future it will be a great, reliable solution for us."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"One of the biggest problems with HCI vendors was the lack of flexibility for adding resources."
"Marketing needs improvement."
"The price of this solution is high compared to the competitors, so it should be lowered."
"In the next release, I would like to see compatibility and support for critical applications, like SAP."
"Snapshot notification would be a good addition."
 

Pricing and Cost Advice

"The price of the solution is okay but could improve."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"All the licenses are included when you buy the program."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"Our fees are approximately $100,000 yearly."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
SNHMC, HPD Software, The Hurlingham Club, NHS, Rochester Police Department, The Doe Run Company, 101 Casino, Seattle-Tacoma International Airport
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