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NetApp HCI [EOL] vs Pivot3 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pivot3
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
HCI (25th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
reviewer1124199 - PeerSpot reviewer
Senior IT Manager at a healthcare company with 5,001-10,000 employees
Stable, good technical support, and the the visual encoding works well
The most valuable feature is the visual encoding I would like to see better video compression. Snapshot notification would be a good addition. The price of this solution is high compared to the competitors, so it should be lowered. I have been using Pivot3 for between four and five years. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
"Because NetApp usually marries capacity, performance, and upgrade planning together, there's not a whole lot that I need to worry about at this point."
"Since implementing this solution, we have to do less work."
"It is highly scalable, and their support is also extremely good."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"NetApp HCI is a stable solution."
"It is easy to administrate the solution, and the company handles its technical support well."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"The most valuable feature is the ease of implementation."
"One feature we found useful was the product's complete ability to integrate with vCenter."
"The technical support is very good."
"The most valuable feature is the visual encoding."
"It greatly streamlined the time it took to scale out the enterprise and it completely eliminated the need for a SAN/Storage engineer, with the simplicity the Pivot3 Stack Manager brought with it for managing storage."
 

Cons

"The NDE Engine needs to improve because it will suddenly crash and I need to call the support and take a look at that."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"The price of this solution is high compared to the competitors, so it should be lowered."
"One of the biggest problems with HCI vendors was the lack of flexibility for adding resources."
"In the next release, I would like to see compatibility and support for critical applications, like SAP."
"Marketing needs improvement."
"Snapshot notification would be a good addition."
 

Pricing and Cost Advice

"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its pricing is lower than our previous solution."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is comparable to the competitors in the market."
"Our fees are approximately $100,000 yearly."
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Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
No data available
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
SNHMC, HPD Software, The Hurlingham Club, NHS, Rochester Police Department, The Doe Run Company, 101 Casino, Seattle-Tacoma International Airport
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