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NETSCOUT InfiniStreamNG vs PRTG Enterprise Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
75th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
PRTG Enterprise Monitor
Ranking in Network Monitoring Software
32nd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Enterprise Monitor0.5%
NETSCOUT InfiniStreamNG0.5%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Proactive monitoring has reduced network downtime and enables rapid incident response
The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"It is very rock solid, and we hardly have any hardware issues."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"It's an easy product to set up."
"From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network and helps our network engineers get to root cause quickly."
"We use it for monitoring whenever we update a new circuit or site."
"PRTG is good and very easy to use."
"The product is easy to understand."
"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"It can identify downtimes and disruptions."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."
 

Cons

"Being able to manage the packet flow switches in nGeniusONE would be great."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"There is a timeout feature that we have been asking for awhile."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"There is a timeout feature that we have been asking for awhile."
"Sometimes, we can't access it."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"We don't use the single pane of glass view, even though we own it."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"The support must be improved."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
 

Pricing and Cost Advice

"I would like it to be more scalable with less spend."
"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The price is a little high."
"PRTG Enterprise Monitor's pricing is reasonable."
"The solution is affordable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"PRTG Enterprise Monitor is an expensive product."
"I rate the product's pricing an eight to seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Construction Company
10%
Government
7%
Healthcare Company
12%
Educational Organization
10%
University
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.
What needs improvement with PRTG Enterprise Monitor?
When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...
What is your primary use case for PRTG Enterprise Monitor?
I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Information Not Available
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. PRTG Enterprise Monitor and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.