NetSuite CRM+ vs Pipedrive comparison

NetSuite and Pipedrive are both solutions in the CRM category. NetSuite is ranked #44, while Pipedrive is ranked #19 with an average rating of 9.0. NetSuite holds a 0.7% mindshare in CRM, compared to Pipedrive’s 1.2% mindshare. Additionally, 66% of NetSuite users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

2,427 Views
2,160 Comparison Views

66% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

4,818 Views
3,854 Comparison Views

78% willing to recommend

NetSuite CRM+

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

NetSuite CRM+ and Pipedrive compete in the CRM space, serving different business needs. Pipedrive holds an advantage in simplicity and user-friendly design, particularly benefiting small to mid-sized businesses.

Features: NetSuite CRM+ provides comprehensive functionality, strong integration capabilities, and advanced analytics. Pipedrive offers an intuitive visual pipeline, straightforward task management, and effective sales process management.

Ease of Deployment and Customer Service: NetSuite CRM+ involves a complex deployment process, suitable for larger organizations, and offers tutorials and training support. Pipedrive is designed for quick setup with minimal assistance, plus reliable support, making it ideal for small teams seeking rapid implementation.

Pricing and ROI: NetSuite CRM+ has higher initial setup costs due to its extensive feature set but promises substantial ROI for organizations that leverage its capabilities. Pipedrive offers an affordable pricing model with value through simplicity and fast sales cycle improvements, presenting a persuasive choice for cost-effective solutions with faster ROI.

To learn more, read our detailed NetSuite CRM+ vs. Pipedrive Report (Updated: August 2026).

Buyer's Guide

NetSuite CRM+ vs. Pipedrive

August 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetSuite CRM+

Ranking in CRM

44th

Ranking in Opportunity Management

17th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Pipedrive

Ranking in CRM

19th

Ranking in Opportunity Management

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (5th), Sales Force Automation (9th)

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of NetSuite CRM+ is 0.7%, down from 0.7% compared to the previous year. The mindshare of Pipedrive is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Pipedrive	1.2%
NetSuite CRM+	0.7%
Other	98.1%

CRM

Featured Reviews

Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The fact that you have all your products with NetSuite CRM+, and you have the ability to add those from the beginning of a lead to a quote to an opportunity, means the whole process flows well compared to using other CRMs in the market."

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

"It is a stable platform."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"The most valuable feature is the ability to create timelines and custom fields."

"The solution is very stable."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"Anyone thinking about using this solution should definitely look at it and seriously consider it because it's a very good product."

More Pipedrive pros

Cons

"The product needs to improve the warehouse management feature."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

"The platform could be even more robust."

"The product is expensive."

"You must pay more if you need an additional feature."

"New features sometimes seem bolted on rather than being smooth."

"Pipedrive has some weaknesses against Salesforce."

"The automation process is challenging."

"Reporting capabilities of the solution could be improved."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

More Pipedrive cons

Pricing and Cost Advice

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

"It ultimately depends on the features and functionalities required for your specific use case."

"As of now, the pricing and value are quite good."

"We pay $1000 a month for the tool."

"The price of Pipedrive has been reasonable."

"The product is expensive but provides valuable services."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The solution is affordable."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

25%

Comms Service Provider

14%

Transportation Company

Educational Organization

Construction Company

14%

Outsourcing Company

13%

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

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What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What advice do you have for others considering Pipedrive?

I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.

See all answers

Comparisons

Siebel CRM vs NetSuite CRM+

Compared 20% of the time

Microsoft Dynamics CRM vs NetSuite CRM+

Compared 18% of the time

Oracle CX Sales vs NetSuite CRM+

Compared 14% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 12% of the time

Zoho CRM vs NetSuite CRM+

Compared 7% of the time

More NetSuite CRM+ Competitors

Zoho CRM vs Pipedrive

Compared 9% of the time

Freshsales vs Pipedrive

Compared 8% of the time

noCRM.io vs Pipedrive

Compared 8% of the time

Jobber vs Pipedrive

Compared 6% of the time

Pipeliner CRM vs Pipedrive

Compared 6% of the time

More Pipedrive Competitors

Product Reports

Buyer's Guide

CRM

August 2026

Download NetSuite CRM+ product report

Buyer's Guide

Pipedrive

July 2026

Download Pipedrive product report

Overview

NetSuite CRM+ is a robust CRM solution designed to streamline customer relationship management. Offering comprehensive tools, it addresses diverse business needs, enhancing sales and customer satisfaction.

NetSuite CRM+ provides a unified approach to managing customer interactions, enhancing operational efficiency. It seamlessly integrates sales automation, marketing, and customer service in one platform. With capabilities like real-time visibility and automation of core processes, businesses can easily handle customer relationships and drive growth through informed decision-making.

What are the key features of NetSuite CRM+?

Real-Time Dashboards: Provides instant access to key performance metrics.
Lead Management: Streamlines lead generation and tracking.
Sales Force Automation: Automates sales processes for increased efficiency.
Marketing Automation: Supports targeted marketing campaigns.
Customer Service Management: Enhances customer service operations.

What benefits should users look for when evaluating NetSuite CRM+?

Improved Efficiency: Automation of repetitive tasks saves time and reduces manual errors.
Enhanced Customer Insight: Real-time data offers deeper understanding of customer behavior.
Scalability: Adapts to growing business requirements without significant restructuring.
Better Collaboration: Facilitates teamwork through integrated communication tools.

NetSuite CRM+ is widely adopted across various industries, including retail, financial services, and manufacturing. In retail, it helps manage customer interactions and loyalty programs. Financial services utilize its analytical tools for client management, while manufacturing relies on its sales and demand forecasting capabilities to streamline operations.

NetSuite

Pipedrive offers an intuitive interface for tracking deals with customizable features and extensive reporting to enhance sales management.

Pipedrive is a CRM tool designed to streamline sales processes. Known for its Kanban-style interface, it allows for easy tracking of deals and activities. Users find value in its customizable features, extensive reporting, and ability to manage communication. With flexible data structures, filters, and automation, Pipedrive improves sales management and communication integration. Although users seek better pricing and enhanced features for basic versions, the platform effectively supports tasks like deal tracking, email integration, and client relationship management.

What are the key features of Pipedrive?

Kanban-style interface: Facilitates easy deal tracking.
Customizable features: Allows adaptable data structures and processes.
Extensive reporting: Provides insights into sales activities.
Workflow automation: Enhances efficiency by automating repetitive tasks.
Email integration: Streamlines communication within the platform.

What benefits should users look for in Pipedrive?

Improved sales tracking: Enhances visibility into sales activities and pipelines.
Increased efficiency: Saves time through automation of routine tasks.
Customizability: Supports diverse business needs with flexible setup.
Scalability: Adapts to growing business requirements.
Better communication: Facilitates seamless interaction between team members.

In real estate and other industries, Pipedrive assists in managing client relationships by tracking interactions from introduction to closing. It supports sales funnels, lead capturing, and campaign management, enabling companies to effectively streamline workflows and forecast outcomes.

Pipedrive

Sample Customers

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

NetSuite CRM+ vs. Pipedrive

August 2026

Free Report: NetSuite CRM+ vs. Pipedrive

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