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Notion vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Users report time and cost savings with Notion, citing improved productivity and efficiency, despite unrealized potential needing training.
Sentiment score
4.3
Trello improves workflow and communication, offering high return on investment and user satisfaction despite unquantified financial benefits.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review.
Analyst at a renewables & environment company with 51-200 employees
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
I think it actually pretty much exceeded our expectations or at least met all of our expectations regarding task management and sprint management.
CEO at Infohob
 

Customer Service

Sentiment score
6.0
Notion's customer support is responsive and helpful, though some users rely on tutorials; they're addressing mobile app issues.
Sentiment score
2.5
Trello users appreciate helpful online resources and community support, rating customer service highly despite limited direct interaction.
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
The customer support I receive from Notion is super helpful.
Customer Service Team Lead at Backbone Art
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
7.1
Notion is praised for scalability and adaptability, though issues arise with large datasets and pricing as teams grow.
Sentiment score
6.0
Trello is ideal for small teams; larger enterprises might prefer Jira for advanced features and extensive project management.
It works really well because it can be used across different departments and different teams with everyone having their own dedicated page and subpages within that.
Head of Product at WERULE
Notion's scalability is 10 out of 10.
CPTO at Realcube GmbH
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
 

Stability Issues

Sentiment score
7.5
Notion is generally stable but can experience slow performance or crashes, especially on mobile or with large databases.
Sentiment score
6.9
Trello is praised for stability and reliability, with minor performance issues under heavy loads but generally performs well.
Notion is stable; everything is there when I need it to be there.
Analyst at a renewables & environment company with 51-200 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
 

Room For Improvement

Notion must improve scalability, offline capabilities, integration, pricing, user management, AI, mobile performance, collaboration, customization, and search features.
Trello needs improvements in time-tracking, integrations, customization, security, analytics, Gantt charts, onboarding, AI, data handling, collaboration.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I know from my friend that when the database becomes large, it becomes very slow and laggy.
Automation Engineer at MyDubai.io
I really think that the transcription of the conversation is very important because when you're going to ask a question with AI, you need that more than the resume.
Project Manager, AI, Digital & Innovation at a marketing services firm with 11-50 employees
More control over email notifications would also be helpful.
VP Product at PeerSpot
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
CSM at PeerSpot
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Customer Success Manager at PeerSpot
 

Setup Cost

Notion’s pricing is competitive with free individual plans but may become expensive for teams and selective feature upgrades.
Trello's pricing is tiered and scalable, attracting startups and mid-range companies with its cost-effective, flexible options.
However, inviting additional users can become costly.
Founder at AppCritic
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
 

Valuable Features

Notion's customizable and collaborative platform enhances productivity with integrations, AI capabilities, and streamlined processes for efficient task management.
Trello enhances task management with an intuitive interface, real-time updates, and collaboration, boosting productivity across devices.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
VP Product at PeerSpot
 

Categories and Ranking

Notion
Ranking in Project Management Software
9th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (2nd), AI IT Support (8th)
Trello
Ranking in Project Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Project Management Software category, the mindshare of Notion is 1.4%, down from 2.4% compared to the previous year. The mindshare of Trello is 2.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Trello2.0%
Notion1.4%
Other96.6%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Keeps requests better organized
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people. I can say that I really enjoyed using Trello for a lot of things, and it has some really good features, such as helping people write out descriptions and the comment section being absolutely one of the best parts of it.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Construction Company
10%
Outsourcing Company
10%
University
8%
Financial Services Firm
13%
Educational Organization
7%
Construction Company
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
I use the free tier for pricing, setup cost, and licensing.
What needs improvement with Notion?
The experience was mostly a struggle from start to finish, and maybe I need to give it one more try on another task. For me, it was very annoying. I also tried syncing it with my phone since I want...
What is your primary use case for Notion?
I have tried Notion for several months. My main use case for Notion is that I was recommended by my friend to use it for tasks such as to-do lists, task management, productivity boost, and organiza...
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What needs improvement with Trello?
Maybe some AI enhancements would be beneficial, but in terms of how we use Trello here, a lot of people seem to be really happy with Trello and that is always the go-to. Most people will just immed...
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Notion vs. Trello and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.