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Notion vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Notion enhances productivity, reduces costs, and improves organization efficiency, though some users lack metrics or express uncertainty.
Sentiment score
4.5
Trello's free version enhances workflow efficiency by improving organization, reducing miscommunication, and saving time, boosting productivity 20-30%.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review.
Analyst at a renewables & environment company with 51-200 employees
I have seen a return on investment using Notion because I became more organized as I can track easily all the things that I need to do.
Software developer 2 at a tech vendor with 10,001+ employees
The efficiency gain is not from a formal measurement tool but from observed reductions in coordination time, fewer delays, and smoother task tracking across semester-long projects.
Research Assistant at a university with 10,001+ employees
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
I think it actually pretty much exceeded our expectations or at least met all of our expectations regarding task management and sprint management.
CEO at Infohob
 

Customer Service

Sentiment score
5.5
Notion's customer service is praised for responsiveness, though some users feel its intuitive design reduces the need for support.
Sentiment score
2.4
Trello users often bypass tech support due to its ease, while support experiences vary from effective to slow.
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
The customer support I receive from Notion is super helpful.
Customer Service Team Lead at Backbone Art
I do use the YouTube page to learn more.
Analyst at a renewables & environment company with 51-200 employees
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
7.1
Notion is praised for scalability, handling varied datasets, but may face minor performance issues and higher costs with growth.
Sentiment score
5.9
Trello is praised for scalability and flexibility, but faces limitations with larger projects and could better serve larger teams.
It works really well because it can be used across different departments and different teams with everyone having their own dedicated page and subpages within that.
Head of Product at WERULE
Notion's scalability is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
 

Stability Issues

Sentiment score
7.8
Notion is stable with minor glitches; users rate its reliability highly despite occasional delays with large databases or mobile apps.
Sentiment score
6.9
Trello is highly regarded for its stability and reliability, with users praising its consistent performance despite occasional slowdowns.
Notion is stable; everything is there when I need it to be there.
Analyst at a renewables & environment company with 51-200 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
 

Room For Improvement

To improve, Notion should enhance offline mode, scalability, privacy, UI, search features, integrations, and collaboration tools.
Trello users seek better integrations, advanced analytics, flexible automation, enhanced usability, and more scalable features for complex projects.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I know from my friend that when the database becomes large, it becomes very slow and laggy.
Automation Engineer at MyDubai.io
I really think that the transcription of the conversation is very important because when you're going to ask a question with AI, you need that more than the resume.
Project Manager, AI, Digital & Innovation at a marketing services firm with 11-50 employees
More control over email notifications would also be helpful.
VP Product at PeerSpot
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
CSM at PeerSpot
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Customer Success Manager at PeerSpot
 

Setup Cost

Notion is valued for affordability with limited user selective upgrades, though pricing is reasonable for teams and essential features.
Trello offers a fair pricing model with a valued free version, but some find paid options costly for additional features.
However, inviting additional users can become costly.
Founder at AppCritic
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
From what I've seen so far, the pricing looks fair for teams or more advanced features.
AI Engineer at a tech services company with 11-50 employees
 

Valuable Features

Notion streamlines collaboration with customizable tools, AI, and integrations, enhancing productivity and simplifying project management.
Trello optimizes task management with Kanban boards, automation, and collaboration tools, streamlining productivity and facilitating seamless integration.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
If I had to quantify it, I would say it improved our workflow efficiency by around twenty to thirty percent, mainly because it reduced confusion, duplicate work, and time spent on status updates during meetings.
Research Assistant at a university with 10,001+ employees
 

Categories and Ranking

Notion
Ranking in Project Management Software
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
35
Ranking in other categories
Knowledge Management Software (1st), Document Automation Software (2nd), AI IT Support (6th)
Trello
Ranking in Project Management Software
4th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of Notion is 1.4%, down from 2.2% compared to the previous year. The mindshare of Trello is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Trello1.9%
Notion1.4%
Other96.7%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
reviewer2837325 - PeerSpot reviewer
Research Assistant at a university with 10,001+ employees
Visual task boards have structured academic research projects and improve team coordination
There are several areas where Trello could be improved based on our academic research and team project usage. One improvement would be more advanced built-in analytics, such as better progress tracking dashboards or productivity insights without relying on third-party tools. Another area is scalability for complex projects where boards get very large with many cards and dependencies. It can become harder to manage without additional structure or hierarchy features. Overall, it works very well, but these enhancements would make it even stronger for larger or long-term projects. One additional area of improvement in Trello is automation and integrations. While Trello does support basic automation through Butler, more advanced and flexible automation rules would be helpful, especially for academic research workflows where tasks often move between stages in more complex forms. It would help if automation rules were easier to set up and more flexible for different project workflows. Additionally, smoother integrations with tools such as Google Drive or other study applications would save time and reduce switching between platforms. I think one additional improvement for Trello would be support for larger projects with many tasks and team members. As boards grow, they can become crowded and harder to navigate. More advanced filtering, reporting, and project overview features would help users manage complex projects more efficiently.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Outsourcing Company
11%
Construction Company
9%
Comms Service Provider
9%
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
I am using the free version of Notion. I do not think I have any price setup and licensing costs.
What needs improvement with Notion?
Notion should have some type of reporting functionality to improve.
What is your primary use case for Notion?
I use Notion as a QA, so the details of my projects are on Notion. When a developer creates any feature, he writes all the details on Notion. By reading Notion, I understand what the feature is, ho...
What needs improvement with Trello?
Maybe some AI enhancements would be beneficial, but in terms of how we use Trello here, a lot of people seem to be really happy with Trello and that is always the go-to. Most people will just immed...
What is your primary use case for Trello?
I mostly do software development. I am building a SaaS platform for business process automation, so I mostly work with software now. That is why Trello is mentioned. I am not working much with netw...
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Notion vs. Trello and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.