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OneLogin by One Identity vs UserLock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin by One Identity
Ranking in Access Management
4th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Single Sign-On (SSO) (3rd), User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd)
UserLock
Ranking in Access Management
34th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of OneLogin by One Identity is 4.2%, up from 2.0% compared to the previous year. The mindshare of UserLock is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
OneLogin by One Identity4.2%
UserLock1.2%
Other94.6%
Access Management
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OneLogin has positively impacted my organization because it gives me audit logs and compliance, both of which are very important for many of my clients, especially for this oncology hospital."
"OneLogin has positively impacted our organization by improving security, productivity, and access management efficiency, as employees can securely access multiple enterprise applications with a single authentication process, which reduces login friction and minimizes password-related issues."
"OneLogin has positively impacted the organization by improving security, simplifying access management, and reducing password-related support issues."
"OneLogin by One Identity has improved our daily workflow by making access to work applications faster, simpler, quicker, and more convenient through single sign-on and multi-factor authentication."
"Overall, OneLogin has had a very positive impact on our organization, improving both efficiency and security across our systems by significantly reducing login-related issues such as password resets or account lockouts, reducing the workload on our IT support team, and enabling employees to access the tools they need much faster, which has improved overall productivity."
"OneLogin has positively impacted my organization by helping reduce issues and save time."
"OneLogin by One Identity has positively impacted my organization and our customers by making their environment secure, as users do not need to save their passwords in insecure ways, thereby making their environment more secure."
"OneLogin by One Identity's standout features are SSO and MFA, making the login process simpler for users and more secure."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"During the last three months, there's been a couple of pretty big outages that have affected my user base pretty heavily. I had pretty much a dead workforce for a day, which is pretty significant."
"The debugging feature is a bit problematic."
"Other organizations can use OneLogin, but they can also refer to Okta."
"OneLogin can be improved by enhancing the reporting and the dashboard customization for more flexibility, and troubleshooting federation or integration issues can sometimes take more effort than expected."
"However there have been times where reaching a technical support resource during US Business hours is difficult."
"There are some tweaks we could make to the administrative UI that could improve workflow administration, along with metrics that could be added to the dashboard which are already available in the platform."
"OneLogin by One Identity can be improved by addressing the responsiveness time for requests, which is a bit slow, as well as the limited API limitation."
"Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"Surprisingly expensive given the price of on-premise solutions."
"The price of the licensing is fine."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise41
Large Enterprise73
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
One area for improvement for OneLogin by One Identity is the integration complexity; having clearer documentation, practical integration examples, and an easier configuration workflow would enable ...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin by One Identity is for identity and access management, which establishes clear rules for authentication. A specific example of how I use OneLogin by One Identity for a...
What advice do you have for others considering OneLogin by One Identity?
My advice for others considering OneLogin by One Identity is that it is a good choice, with reasonable pricing around three dollars, which translates to around three hundred Indian currency. The es...
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Also Known As

OneLogin Workforce Identity
No data available
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about OneLogin by One Identity vs. UserLock and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.