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OpenIAM Identity Governance vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenIAM Identity Governance
Ranking in User Provisioning Software
12th
Ranking in Identity Management (IM)
27th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of OpenIAM Identity Governance is 2.8%, up from 1.3% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 6.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration6.4%
OpenIAM Identity Governance2.8%
Other90.8%
User Provisioning Software
 

Featured Reviews

SM
Lead Consultant at a security firm with 51-200 employees
Manages user identities and application access in a centralized way from a single console/portal
OpenIAM provides an Identity and Access Management platform which includes identity and access management (i.e., SSO, Multi-factor Authentication, password synchronization, and RBAC). Below are the features : Lower Cost of Implementation & Total Cost of Ownership: * OpenIAM uses tools, such as Groovy script to implement business rules, Grails to create new UI functionality, Activiti for workflow, PowerShell, etc. It also support web services. So it is important to find skilled technical resources readily and at reasonable cost in comparison to the large vendors, which use proprietary tools for developing custom connector or product customization as per business requirement. * OpenIAM is also based on Open Source technologies (i.e., JBoss, Apache, MySQL, CentOS), so Total Cost of Ownership is very low in comparison to other IAM products. * Compliance with standards simplifies integration. * Subscription-based license model. Ease of Use: OpenIAM offers a single unified Admin console and a single unified self-service portal for customers to use and manage the IAM suite (i.e. Identity Management, Access Management, and Multi-Factor Authentication). Modern Architecture: * Built from the ground up, not through acquisitions and proprietary technology. * SOA architecture * Cloud-enabled Enterprise Grade Product: Even though OpenIAM is based on Open Source technologies, it is: * Built on industry standards * Simplified integration * Uses established industry frameworks
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer support is very good and available in almost all time zones."
"It is easy to use, and does not requires an extensive programming or development background."
"It has improved our user management; it is definitely streamlined."
"Extremely good customization possible with respect to local language support."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"We used this product to identify and certify basic access profiles in our company, creating more than 6000 role-based profiles for more than 26,000 colleagues."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
 

Cons

"OpenIAM should improve the product/API documentation on portal which gives more flexibility to developers for product customization and connector development."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"Reporting could be improved."
"We had a consultant firm come in and do the install originally in 2009. They did a very bad job."
"An improvement that we would like to see in a later version is taking it to the cloud."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Something to help us migrate our code between environments from QA to UA to production in an easier way."
"Its delegation model, while IDM has the capability to delegate, the delegation process is not intuitive or forthcoming to the clients."
"Cost is the only demerit of Identity Manager because it requires updates of software and technology as users keep multiplying."
 

Pricing and Cost Advice

Information not available
"The price is based on the number of users."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The connector is free, and bundled with the product."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
University
15%
Construction Company
11%
Outsourcing Company
9%
Government
8%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

OpenIAM, OpenIAM IGA
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Citicorp, Deutsche Bank, Morgan Stanley, Marsh and McLennan, SBC Warburg, GE Electric Insurance, Tata Communications, NettBuss, AMSCAN, Time Warner, MultiPlan, Stater Bros., County of Orange - California, TUI Hotels, NV Energy, EMCOR Group, Previred
Acciona, Core Blox, DBS
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: April 2026.
894,668 professionals have used our research since 2012.