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OpenText 360 for SharePoint vs ProcessMaker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ProcessMaker
Ranking in Business Process Management (BPM)
39th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (31st)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.3%, up from 0.7% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.3%
ProcessMaker0.9%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
Uchechi-Sylvanus - PeerSpot reviewer
Head Of IT at Cedric Masters Ltd
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are collaboration, traceability, retention of documents, and search."
"The overall benefit I get from using this solution is developing in a more secure environment with distributed architecture and even distribution of work across resources where full control on the code and repository is required."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The collaborative environment for long-term archival or record management is great."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"OpenText Process 360 is modular and has more features than other products from a financial point of view."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"Its licensing needs to be simplified. Currently, its licensing is very complex."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"The user interface could definitely be improved."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
 

Pricing and Cost Advice

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"It has a reasonable price."
"On-premises version is expensive"
"SharePoint uses a subscription model."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"Pricing is a part of the enterprise agreement that we have."
"The solution has a very complex pricing model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
12%
Construction Company
10%
Transportation Company
8%
Financial Services Firm
13%
Outsourcing Company
11%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
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Also Known As

Process 360, Global 360, OpenText Process 360
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about OpenText 360 for SharePoint vs. ProcessMaker and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.