OpenText 360 for SharePoint vs ProcessMaker comparison

Why PeerSpot?

OpenText and ProcessMaker are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 8.3, while ProcessMaker is ranked #40. OpenText holds a 1.2% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

2,814 Views
2,701 Comparison Views

100% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

1,922 Views
1,730 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

ProcessMaker

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

OpenText 360 for SharePoint and ProcessMaker are competitors in the document management and workflow automation category. ProcessMaker has an edge with its process management and customizable workflow capabilities, appealing to businesses seeking comprehensive workflow solutions.

Features: OpenText 360 for SharePoint provides advanced document lifecycle management, seamless SharePoint integration, and collaboration tools. ProcessMaker features an intuitive drag-and-drop builder, process optimization tools, and strong workflow customization capabilities.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers straightforward deployment for those in a Microsoft ecosystem, using existing support services. ProcessMaker’s cloud-based deployment is beneficial for scalability and remote access. Both provide effective customer support, but ProcessMaker's cloud-first strategy reduces infrastructure costs.

Pricing and ROI: OpenText 360 for SharePoint generally involves higher setup costs due to Microsoft integration but offers good ROI through enhanced collaboration. ProcessMaker, with lower entry costs and cloud-based subscriptions, typically yields a quicker ROI for budget-conscious companies.

To learn more, read our detailed OpenText 360 for SharePoint vs. ProcessMaker Report (Updated: September 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ProcessMaker

Ranking in Business Process Management (BPM)

40th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (30th)

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.5% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.2%
ProcessMaker	0.9%
Other	97.9%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The fact that it allows for the internal sharing of information is very good."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"The product has a strong and easy integration with Teams."

More OpenText 360 for SharePoint pros

"Its performance, stability, and security are fine."

"What I like most is the seamlessness of the workflow capabilities."

Cons

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

"The platform's workflows could be more intuitive and easier to use."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."

"To be honest, my experience with OpenText is that usually, they are not doing too much on quality assurance with their product."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

More OpenText 360 for SharePoint cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

Pricing and Cost Advice

"SharePoint uses a subscription model."

"On-premises version is expensive"

"It has a reasonable price."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"We have a yearly license."

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Construction Company

11%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

13%

Financial Services Firm

13%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

No data available

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

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What is your primary use case for OpenText 360 for SharePoint?

My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.

See all answers

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Comparisons

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Compared 6% of the time

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Compared 6% of the time

Bizagi vs OpenText 360 for SharePoint

Compared 6% of the time

Apache Airflow vs OpenText 360 for SharePoint

Compared 5% of the time

Pega Platform vs OpenText 360 for SharePoint

Compared 5% of the time

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Camunda vs ProcessMaker

Compared 16% of the time

Bonita vs ProcessMaker

Compared 11% of the time

Appian vs ProcessMaker

Compared 9% of the time

Bizagi vs ProcessMaker

Compared 8% of the time

Flokzu vs ProcessMaker

Compared 5% of the time

More ProcessMaker Competitors

Product Reports

Buyer's Guide

OpenText 360 for SharePoint

September 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

September 2026

Download ProcessMaker product report

Also Known As

Process 360, Global 360, OpenText Process 360

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

ProcessMaker is a leading business process management solution that simplifies workflow automation for businesses through advanced process mapping and streamlined execution.

Designed for enhancing efficiency, ProcessMaker enables organizations to automate repetitive tasks, reduce errors, and foster a clear communication pathway. It offers an intuitive drag-and-drop designer, ensuring that users can build comprehensive workflows without extensive programming knowledge. With a strong focus on results, ProcessMaker assists enterprises in achieving operational excellence through a robust platform that adapts to specific business process needs.

What are the key features of ProcessMaker?

Drag-and-Drop Designer: Create workflows with ease using a simple drag-and-drop interface, minimizing the need for coding expertise.
Customizable Dashboards: Users can configure dashboards tailored to provide real-time insights and performance metrics.
Role-Based Access Control: Secure data management with strict permissions and access levels based on user roles.
Integration Capabilities: Seamlessly integrate with third-party applications to enhance functionality and data exchange.
Form Builder: Design custom forms to capture necessary information efficiently during process execution.

What benefits and ROI should users look for in reviews?

Cost Efficiency: Automating processes lessens manual workloads, saving time and operational costs.
Improved Productivity: Simplified workflows lead to faster task completion and increased overall productivity.
Reliability: Consistent processes with reduced error rates build trust and reliability within operations.
Scalability: Expand business operations without proportional increases in resources using flexible workflow capabilities.

In industries such as finance and healthcare, ProcessMaker is implemented to enhance process efficiencies and compliance standards. Financial institutions use it to streamline approval workflows, while healthcare providers leverage it to ensure consistent patient care pathways, improving service quality and operational throughput.

ProcessMaker

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

September 2026

Free Report: OpenText 360 for SharePoint vs. ProcessMaker

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We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.