OpenText AI Operations Management vs Zenoss Cloud comparison

OpenText and Zenoss are both solutions in the Event Monitoring category. OpenText is ranked #7 with an average rating of 8.0, while Zenoss is ranked #13. OpenText holds a 7.6% mindshare in EM, compared to Zenoss’s 4.2% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

OpenText AI Operations Mana...

Read 49 OpenText AI Operations Management reviews

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747 Comparison Views

92% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,016 Views
242 Comparison Views

100% willing to recommend

OpenText AI Operations Mana...

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Zenoss Cloud and OpenText AI Operations Management are competing products in IT operations and infrastructure management. Zenoss Cloud has an edge with its real-time data monitoring and ease of setup, while OpenText AI Operations Management offers stronger in-depth analytics and advanced AI capabilities.

Features: Zenoss Cloud offers complete infrastructure visibility, predictive analytics, and the flexibility to integrate with multiple systems. OpenText AI Operations Management includes advanced AI for predictive insights, remediation automation, and extensive analytics for complex environments.

Room for Improvement: Zenoss Cloud could enhance the depth of its analytics, expand its AI capabilities, and broaden its interoperability with more complex environments. OpenText AI Operations Management can improve its user interface, streamline setup to reduce time and expertise required, and enhance cost-effectiveness for smaller businesses.

Ease of Deployment and Customer Service: Zenoss Cloud is praised for its streamlined deployment and quick setup, supported by efficient customer service. OpenText AI Operations Management demands more time and expertise for deployment but benefits from highly responsive customer support suited for larger enterprises.

Pricing and ROI: Zenoss Cloud is more cost-effective with lower upfront costs, appealing to small and mid-sized businesses with good ROI. OpenText AI Operations Management, while more expensive, offers potentially higher ROI over time for organizations able to leverage its advanced analytics and AI benefits, justifying the investment for those seeking comprehensive solutions.

To learn more, read our detailed OpenText AI Operations Management vs. Zenoss Cloud Report (Updated: January 2026).

Buyer's Guide

OpenText AI Operations Management vs. Zenoss Cloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AI Operations Mana...

Ranking in Event Monitoring

7th

Ranking in Cloud Monitoring Software

20th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

IT Operations Analytics (7th)

Zenoss Cloud

Ranking in Event Monitoring

13th

Ranking in Cloud Monitoring Software

43rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (28th), Network Monitoring Software (76th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (7th), AIOps (24th)

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of OpenText AI Operations Management is 7.6%, up from 6.1% compared to the previous year. The mindshare of Zenoss Cloud is 4.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
OpenText AI Operations Management	7.6%
Zenoss Cloud	4.2%
Other	88.2%

Event Monitoring

Featured Reviews

reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."

"The most valuable feature is its ability to integrate with everything."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"The most valuable aspect of Operations Bridge for us is its integration capabilities."

"Flexible dashboard with the availability of widgets."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"It's a very good product overall."

More OpenText AI Operations Management pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"It's easy to use."

"The most valuable feature is the flexible discovery mechanism."

"The product offers good documentation that helps with initial training."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

Cons

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

"The service takes a very long time to start and it requires a lot of resources."

"The pricing could be improved."

"The initial setup is a little bit complex."

"I'm not aware of areas that need improvement."

"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."

"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."

"The initial setup of this tool is complex for people who lack experience with it."

More OpenText AI Operations Management cons

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There was a problem with Zenoss and storage monitoring."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

Pricing and Cost Advice

"The cost is very high."

"The licensing cost for this solution is approximately $1,000 USD."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Setup costs can be high depending on the partner, but it is worth it."

"It is competitive."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

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What needs improvement with Micro Focus Operations Bridge?

See all answers

What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Product Reports

Buyer's Guide

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

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Buyer's Guide

Zenoss Cloud

January 2026

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Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Cloud Monitoring, Zenoss Service Dynamics

Overview

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

OpenText AI Operations Management vs. Zenoss Cloud

January 2026

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