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OpenText Content Management vs OpenText eDOCS Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (13th)
OpenText eDOCS Content Mana...
Ranking in Enterprise Content Management
21st
Average Rating
6.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 6.0%, down from 10.6% compared to the previous year. The mindshare of OpenText eDOCS Content Management is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Management6.0%
OpenText eDOCS Content Management1.3%
Other92.7%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
BM
Information Technology Project Manager at PRASA
Compliance reporting has improved and document control is strong but workflows and access need work
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management system. We do have the metadata management feature in OpenText eDOCS Content Management, but not as well as I would have preferred it to be. Because of some organizational weaknesses, we know the mobile access capability in OpenText eDOCS Content Management is there, but it is not being used, and I think our biggest challenge is that we do not have someone solely responsible for enterprise content management. The challenge of it being managed or implemented on an ad hoc basis puts us at a disadvantage. I think OpenText eDOCS Content Management could be improved or enhanced by simplifying the implementation in the sense of modification or enhancements, and I do not know whether it is the issue of our service providers or all that; I think the pricing for modifications from our service providers makes it unpalatable, and because there are few of them, there is also the risk that it might be displaced by Microsoft SharePoint since the skill base for Microsoft SharePoint is wider and also more affordable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"An SAP user can store documents directly into OpenText without a connector."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"Scalability is great. We can extend areas horizontally and vertically."
"It is a very stable system, and we are using it to store billions of customer documents which are readily available for search and browsing."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"All the information is now stored in a central repository that is accessible to everyone."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"It's a very good solution."
"I think the security mechanisms in OpenText eDOCS Content Management, such as encryption and access controls, are very good in my opinion and suffice for our environment."
 

Cons

"User interface needs improvement (at least in the version we are using, desktop client)."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The solution needs to improve the user interface."
"Compatibility with external source code management tools like RTC is missing. Improvement in analytics and machine learning would help in getting a more holistic view of content."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A few years ago, it would have rated as a ten, but there was a shift to a new support platform that led to significant issues."
"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."
"The initial setup can get really complicated, and it takes time."
"I was not happy with the original configuration or setup because it was not easy to use, which is why, over the years, OpenText eDOCS Content Management struggled to make a presence in the organization, and people avoided it."
 

Pricing and Cost Advice

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The total cost of the product will vary on the capabilities required"
"The tool's pricing is confusing to the end customer."
"The solution is expensive."
"The product is pricey."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Government
10%
Energy/Utilities Company
6%
Manufacturing Company
15%
Government
11%
Legal Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What needs improvement with OpenText eDOCS Content Management?
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management s...
What is your primary use case for OpenText eDOCS Content Management?
Our usual use case for OpenText eDOCS Content Management is for compliance, as we are a rail company that has to report to the rail regulator, and there are standard formats in which we have to rep...
What advice do you have for others considering OpenText eDOCS Content Management?
Overall, I would rate OpenText eDOCS Content Management at six based on my experience with the entirety of it; the reason for not giving it a ten is the human factor, both from the service provider...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
No data available
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: August 2026.
908,834 professionals have used our research since 2012.