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OpenText Documentum Content Management vs OpenText eDOCS Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
OpenText eDOCS Content Mana...
Ranking in Enterprise Content Management
21st
Average Rating
6.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.5%, down from 11.2% compared to the previous year. The mindshare of OpenText eDOCS Content Management is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.5%
OpenText eDOCS Content Management1.3%
Other92.2%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
BM
Information Technology Project Manager at PRASA
Compliance reporting has improved and document control is strong but workflows and access need work
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management system. We do have the metadata management feature in OpenText eDOCS Content Management, but not as well as I would have preferred it to be. Because of some organizational weaknesses, we know the mobile access capability in OpenText eDOCS Content Management is there, but it is not being used, and I think our biggest challenge is that we do not have someone solely responsible for enterprise content management. The challenge of it being managed or implemented on an ad hoc basis puts us at a disadvantage. I think OpenText eDOCS Content Management could be improved or enhanced by simplifying the implementation in the sense of modification or enhancements, and I do not know whether it is the issue of our service providers or all that; I think the pricing for modifications from our service providers makes it unpalatable, and because there are few of them, there is also the risk that it might be displaced by Microsoft SharePoint since the skill base for Microsoft SharePoint is wider and also more affordable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"The most valuable feature of OpenText Documentum is the versioning."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"I think the security mechanisms in OpenText eDOCS Content Management, such as encryption and access controls, are very good in my opinion and suffice for our environment."
 

Cons

"The price of Documentum could be lower. It's quite high compared to its competitors."
"The biggest issue for us is the price of the product."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The price is quite high as the licensing prices are significant."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum's user interface could be improved a little bit."
"An area that needs to improve is how to reduce storage space on the AWS site."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"I was not happy with the original configuration or setup because it was not easy to use, which is why, over the years, OpenText eDOCS Content Management struggled to make a presence in the organization, and people avoided it."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Energy/Utilities Company
8%
Manufacturing Company
15%
Government
11%
Legal Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What needs improvement with OpenText eDOCS Content Management?
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management s...
What is your primary use case for OpenText eDOCS Content Management?
Our usual use case for OpenText eDOCS Content Management is for compliance, as we are a rail company that has to report to the rail regulator, and there are standard formats in which we have to rep...
What advice do you have for others considering OpenText eDOCS Content Management?
Overall, I would rate OpenText eDOCS Content Management at six based on my experience with the entirety of it; the reason for not giving it a ten is the human factor, both from the service provider...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: August 2026.
908,834 professionals have used our research since 2012.