OpenText Diagnostics vs SolarWinds Server and Application Monitor comparison

Why PeerSpot?

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #66, while SolarWinds is ranked #22 with an average rating of 8.0. OpenText holds a 0.7% mindshare in APM, compared to SolarWinds’s 1.0% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

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2,500 Comparison Views

75% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

9,577 Views
5,363 Comparison Views

89% willing to recommend

OpenText Diagnostics

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and SolarWinds Server and Application Monitor are two leading solutions in the diagnostics and monitoring landscape. Users appear to be more satisfied with the pricing and support of OpenText Diagnostics, but SolarWinds Server and Application Monitor is often preferred for its comprehensive features, suggesting it is worth the investment.

What features are offered by OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics is praised for its detailed diagnostic capabilities, real-time monitoring, and powerful reporting tools. SolarWinds Server and Application Monitor offers server and application monitoring, network monitoring, and automated remediation, making it a more feature-rich solution.

What areas of improvement can be found in OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

Users of OpenText Diagnostics seek enhancements in integration with other tools, a more intuitive system, and improved scalability. SolarWinds Server and Application Monitor users desire better scalability options, faster response times from support during complex issues, and enhanced integration capabilities.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics generally receives favorable reviews for ease of deployment but faces criticism for complex configurations that need technical expertise. SolarWinds Server and Application Monitor is noted for its relatively straightforward deployment process, although it may require initial setup time. In terms of customer service, OpenText is commended for responsive support, while SolarWinds users report mixed experiences.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to SolarWinds Server and Application Monitor?

OpenText Diagnostics is perceived as cost-effective with quicker ROI but has higher setup costs. SolarWinds Server and Application Monitor is considered a more expensive option; however, users find the extensive features justify the cost and lead to substantial ROI over time.

To learn more, read our detailed OpenText Diagnostics vs. SolarWinds Server and Application Monitor Report (Updated: November 2026).

Buyer's Guide

OpenText Diagnostics vs. SolarWinds Server and Application Monitor

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

66th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Active Directory Management (8th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.7%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.0%
OpenText Diagnostics	0.7%
Other	98.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For banking and telecom solutions, it's been quite useful."

"The information from the diagnostics is detailed."

"HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level, method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information."

"The diagnostics and configuration are the solution's most valuable aspects."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."

"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."

"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."

"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."

"If a company would really like insight into its database utilization or performance and why their servers are slow or why the database is not giving a proper response, this solution will help."

"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"Features like monitoring and infrastructure dependency mapping are valuable to us."

More SolarWinds Server and Application Monitor pros

Cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface could be more user friendly."

"Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."

"They are complex to operate; users need to know what they want during setup."

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"An additional feature that would improve this solution is the ability to complete root cause analysis."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"SolarWinds Server and Application Monitor is not stable. We have to maintain the platform and it goes down frequently."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

Information not available

"The tool is available for my company at a good price point."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"The solution is overpriced in terms of application management."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

More SolarWinds Server and Application Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

15%

Comms Service Provider

Manufacturing Company

Educational Organization

13%

University

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

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What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

See all answers

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Compared 5% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download OpenText Diagnostics product report

Buyer's Guide

SolarWinds Server and Application Monitor

October 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

SolarWinds SAM

Overview

OpenText Diagnostics offers detailed transaction-level monitoring, providing insights at database, object, and method levels. It aims to improve application visibility and reduce mean time to repair (MTTR) while integrating smoothly with HP's software suite.

OpenText Diagnostics automatically detects components, allows for flexible configuration, and provides detailed diagnostic information of application timeouts. It is particularly useful in identifying root causes like database or network issues. However, there are challenges with its interface, high pricing, lack of trainers, and insufficient cloud-based environment support. It is widely used in finance and government sectors for examining application code.

What are the most important features?

Transaction-Level Monitoring: Provides deep insights at DB, object, and method levels.
Automatic Component Detection: Enhances application visibility by detecting components automatically.
Integration with HP Software: Fully integrates with HP's software for a seamless experience.
Performance Configuration: Allows adjustments for better performance.

What benefits should users look for?

Reduced MTTR: Quick identification and resolution of issues.
Detailed Diagnostics: Offers insights into timeouts and root causes.
Efficient Issue Identification: Valuable for pinpointing and understanding session timeouts.

In finance and government sectors, OpenText Diagnostics is used to efficiently view application data and code inspection. Organizations transitioning to cloud platforms like AWS for improved data management often use it alongside tools like Micro Focus BPM to enhance functionality across environments including SAP, Java, and MQ.

OpenText

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

BSkyB, Alior Bank

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText Diagnostics vs. SolarWinds Server and Application Monitor

November 2026

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