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OpenText Silk Central vs Tricentis Tosca comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.
Sentiment score
6.4
Tricentis Tosca accelerates test automation, enhancing efficiency and ROI, but high costs may challenge smaller companies.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
Senior Director at Ascendion
 

Customer Service

Sentiment score
6.3
OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.
Sentiment score
6.7
Tricentis Tosca's customer service is praised for expertise and efficiency, though some users face occasional response delays.
The support team engages actively, providing solutions and scheduling calls for more complex queries, making it easy to get assistance.
Senior engineer at Nagarro
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Senior Director at Ascendion
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
Technical Architect at MOURI Tech
 

Scalability Issues

Sentiment score
1.0
OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.
Sentiment score
7.2
Tricentis Tosca excels in scalability, efficiently managing large test volumes and diverse environments with minimal scaling issues.
Tosca should focus on AI capabilities to provide additional features such as script writing in Playwright type scripts, offering options for both module-based and custom script test cases while ensuring cost efficiency.
Senior engineer at Nagarro
Scalability is excellent with Tricentis Tosca.
Senior Software Engineer 2 at a tech services company with 51-200 employees
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Senior Director at Ascendion
 

Stability Issues

Sentiment score
1.0
OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.
Sentiment score
7.4
Tricentis Tosca is stable and reliable, with minor issues resolved quickly and improved performance in newer versions.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
Senior Software Engineer 2 at a tech services company with 51-200 employees
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
Senior Director at Ascendion
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
Test Automation Specialist at Accenture
 

Room For Improvement

Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.
Users seek improvements in Tricentis Tosca's object recognition, interface, integration, licensing, support, and AI-enhanced automation features.
It is designed more for Waterfall than Agile, so it is not as efficient as it could be.
Senior Test Analyst at Kainga Ora
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
Technical Architect at MOURI Tech
Many companies prefer using Tosca due to data security, which is crucial.
Senior engineer at Nagarro
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
Senior Director at Ascendion
 

Setup Cost

<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>
Tricentis Tosca's high pricing is offset by robust features, appealing to enterprises despite being costly for smaller businesses.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
Senior Director at Ascendion
A yearly license costs around 20,000 euros.
Test Automation Specialist at Accenture
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
 

Valuable Features

OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.
Tricentis Tosca offers scriptless testing with reusable data, drag-and-drop features, and integration, enhancing test automation for all users.
The reporting is probably the most valuable feature.
Senior Test Analyst at Kainga Ora
Tricentis Tosca positively impacts my organization because it provides a full end-to-end automation solution, whether it is mainframe, DB, API, mobile, Windows application, web application, SAP applications, or any kind of application.
Senior engineer at Nagarro
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
Sr Test Automation Architect at a tech services company with 501-1,000 employees
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
Test Automation Specialist at Accenture
 

Categories and Ranking

OpenText Silk Central
Average Rating
7.8
Reviews Sentiment
2.3
Number of Reviews
10
Ranking in other categories
Test Management Tools (10th), Test Design Automation (1st)
Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
114
Ranking in other categories
Service Virtualization (2nd), Functional Testing Tools (1st), Mobile App Testing Tools (2nd), Regression Testing Tools (1st), API Testing Tools (5th), Test Automation Tools (1st)
 

Featured Reviews

ChrisWilliams1 - PeerSpot reviewer
Senior Test Analyst at Kainga Ora
Reporting efficacy and collaboration improve despite outdated features
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.
AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
End-to-end regression automation has accelerated delivery and now secures complex test data
I think Tosca can be improved, particularly in AI capabilities because right now Tosca does not have any strong API capabilities. It has some AI features in the newer version, but many organizations have not adopted these due to version-specific problems, as some are still using older versions. From an AI point of view, they can enhance reliability since the world is moving towards AI, and every tool must be integrated. While Tosca has made attempts, I have not used them and they are not widely adopted, so they are stuck in the testing phase in my organization. I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement. They should better integrate AI features that are already present but not widely used across many organizations. Reliability on the AI aspect needs enhancement for practical application. From the perspective of governance and security, I believe Tosca can develop its own LLM or leverage third-party LLMs while maintaining security and risk management regarding client data. Many companies prefer using Tosca due to data security, which is crucial. An in-house LLM could significantly enhance its debugging power and provide helpful solutions upon test case failure.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
14%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise75
 

Questions from the Community

What needs improvement with OpenText Silk Central?
It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...
What is your primary use case for OpenText Silk Central?
I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...
What advice do you have for others considering OpenText Silk Central?
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support,...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Tricentis Tosca?
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in the market, making it more suitable for large enterprises rather than small or me...
 

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central
Orchestrated Service Virtualization
 

Overview

 

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: October 2026.
920,929 professionals have used our research since 2012.