Oracle Application Express APEX and ServiceNow Now Platform are both robust solutions for different organizational needs. Users express a preference for the features and overall user experience of ServiceNow Now Platform, while Oracle APEX is often praised for its cost-efficiency and support.
Features: Oracle Application Express APEX is noted for its powerful, easy-to-use tools for rapid application development and increased user productivity. ServiceNow Now Platform is praised for its extensive range of features, especially in enterprise service management and workflow automation. Thus, ServiceNow Now Platform holds the upper hand due to its comprehensive feature set.
Room For Improvement: Oracle Application Express APEX users suggest enhancing scalability and user-friendly design. Conversely, users of ServiceNow Now Platform call for improvements in custom reporting capabilities and advanced training resources. These areas are critical but highlight Oracle APEX as more robust for rapid application development, while ServiceNow requires incremental feature updates.
Ease Of Deployment and Customer Service: Oracle Application Express APEX is appreciated for its straightforward deployment and reliable customer support. ServiceNow Now Platform, while more complex to deploy, benefits from substantial support resources and detailed training modules. APEX is valued for simplicity and support, while ServiceNow stands out for its comprehensive support structure despite deployment complexity.
Pricing and ROI: Oracle Application Express APEX is lauded for its affordability and impressive ROI, making it accessible for smaller budgets and yielding fast returns. ServiceNow Now Platform entails higher setup costs; however, users report significant ROI aligned with its advanced capabilities. Though more costly, ServiceNow is viewed as providing substantial long-term value justifying its price.
| Product | Market Share (%) |
|---|---|
| Oracle Application Express (APEX) | 6.0% |
| ServiceNow Now Platform | 2.0% |
| Other | 92.0% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 10 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 3 |
| Large Enterprise | 34 |
Oracle Application Express (APEX) is a low-code development platform that enables users to build enterprise apps securely and scalably. APEX, which offers world-class features, can be deployed anywhere. As part of the Oracle Database, developers can develop superior apps 20x more quickly by using all of the tools provided in a single, extensible platform.
Oracle APEX, a cloud platform that has been around for over 20 years, eliminates complexities associated with app building while delivering results faster and at a lower cost. The low-code aspect offers developers a visual approach to app development that accelerates the development process. Oracle APEX also provides a lively, global, and growing community of developers that can connect and share resources with each other.
Features of Oracle Application Express (APEX)
App building requires complexities and expert knowledge in vast web technologies. With Oracle APEX, these complexities involved with multi-faceted applications are reduced, and developers are provided with the rich features they need to fix business problems and create solutions. These features include:
Reviews from Real Users
Oracle Application Express is a favorite among developers looking to create web applications quickly and securely for many reasons, which include its ease of use and the ability to quickly create public applications
A senior database developer at a tech services company notes, "This is a good application for quickly creating public applications."
Alvaro L., an intelligence coordinator at Grupo Orbis, writes, "Oracle Application Express is easy to use, people don't have to be developers to use it."
ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.
ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.
Which features stand out?
What benefits can be achieved?
In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.
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