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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.2%, down from 9.4% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security, stability, and ease of implementation."
"I like the way that it automatically goes into the spreadsheets and the users can deal with it."
"One standout feature of Oracle APEX is its seamless integration with backend procedures, allowing for quick updates without changing the front-end interface."
"Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards."
"The valuable features are charts, reports, and search engines."
"Oracle is always adding very important updates"
"The most valuable feature of Oracle APEX is its comprehensive set of features for creating user-friendly and visually appealing applications."
"A user interface is relatively simple to create."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"It is a stable solution...It is a scalable solution."
 

Cons

"Being able to only design with HTML and CSS can be limiting as to what can be accomplished."
"It can be modern and more user-friendly."
"It should have the functionality to develop mobile applications. It would also be good if they can improve development in videos and other formats."
"Oracle Application Express would be improved if you could use it on a mobile platform."
"The solution's layout could be improved for report generation to allow more configuration."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"The solution could provide more AI functionalities or AI assistance."
"The user interface needs to be improved."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The UI and mobile UI need to be improved."
"This platform is used more by large companies because it is a little bit expensive."
"The product should be integrated with Power BI."
"The analytics should be more readily available on the base product."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
 

Pricing and Cost Advice

"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"The pricing is mid-range so is neither expensive nor cheap."
"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
"The solution is cheap. It's a free solution. I rate the solution's pricing a six or seven out of ten."
"I rate the product's price as ten on a scale of one to ten, where one is a high price, and ten is a low price."
"We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
"There is a trial version available that can be used free of charge."
"When buying the data license, APEX is included."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"The solution is expensive, and I rate it a ten for pricing."
"The pricing of this solution is done annually and it is very expensive."
"People seem to be buying the tool a lot. I think its licensing is okay."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"The product is very expensive."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Government
9%
Computer Software Company
7%
Financial Services Firm
7%
Financial Services Firm
16%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
The analytics should be more readily available on the base product. Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: March 2025.
845,712 professionals have used our research since 2012.