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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Oracle APEX accelerates app development, meeting ROI targets quickly, despite challenges in assessing ROI from brief usage periods.
Sentiment score
6.4
Larger enterprises see ROI from ServiceNow via enhanced performance and AI features, but smaller companies may struggle with costs.
A project that might take several months in another language can be completed in just two months using Oracle Application Express (APEX).
Oracle APEX Developer at Pretius
 

Customer Service

Sentiment score
6.6
Oracle APEX support is robust with ample resources and a vibrant community, though some face slow resolution times and regional constraints.
Sentiment score
7.2
ServiceNow Now Platform's support is praised for responsiveness and expertise, particularly at higher levels, with ratings between seven to ten.
Whenever I encounter an issue and raise an SR to Oracle, I receive a fast response from their side.
Trainee Technical Consultant at simplelogic
There are lots of people readily available to help with any doubts or questions.
Senior Software developer at QV Systems
There are many forums where I can gather answers and a very well-prepared documentation that Oracle provides.
Oracle APEX Developer at Pretius
They are very good and prompt and quite knowledgeable about the internals of ServiceNow Now Platform.
Senior Analyst at DXC Technology
They have enough knowledge to say the right things.
Associate director at Accenture
 

Scalability Issues

Sentiment score
6.7
Oracle APEX is scalable for small to medium applications, handling high user counts well with proper hardware and configuration.
Sentiment score
7.8
ServiceNow Now Platform excels in scalability, customization, and integration, efficiently supporting large-scale, cloud-based business environments.
Oracle Application Express (APEX) exhibits excellent scalability as it can handle growing workloads and user numbers very well.
Oracle APEX Developer at Pretius
Users can build and modify the platform according to their needs.
Associate Director at KPMG India
You can have thousands of users using the platform very efficiently.
Senior Analyst at DXC Technology
It is easily scalable and very powerful in this direction.
Product Owner at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
7.8
Oracle APEX is widely regarded as stable, with high satisfaction ratings despite minor issues during version transitions.
Sentiment score
8.1
ServiceNow Now Platform is reliable with high availability, seamless critical app handling, and improved cloud performance, despite occasional upgrade issues.
Oracle Application Express (APEX) is stable in my experience.
Oracle APEX Developer at Pretius
Overall, it achieves a 99.99% SLA on availability.
Senior Analyst at DXC Technology
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
Product Owner at a computer software company with 51-200 employees
ServiceNow Now Platform has improved it since then.
Assistant Manager at Wipro Limited
 

Room For Improvement

Oracle APEX requires improvements in offline functionality, database integration, performance, mobile support, UI customization, and comprehensive documentation.
ServiceNow users face challenges with its complex licensing, unintuitive interface, integration, AI features, customization, and low-code support.
Oracle Application Express (APEX) was designed to work with the database consistently, making it less ideal for offline applications.
Oracle APEX Developer at Pretius
For beginners, understanding the installation process can be challenging because documentation is limited.
Trainee Technical Consultant at simplelogic
The user interface needs to be improved.
Consultant at International Turnkey Systems - ITS
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
Senior IT consultant at a tech services company with 11-50 employees
There are many areas where ServiceNow leverages AI or machine learning to enhance the features.
Senior Analyst at DXC Technology
It lacks support for rollbacks in case of complex customer processes.
Associate Director at KPMG India
 

Setup Cost

Oracle APEX is free with Oracle Database but can be costly due to database licensing fees, offering trial options.
ServiceNow's high licensing costs are offset by valuable functionalities, offering a good return on investment for organizations.
ServiceNow Now Platform is an expensive product.
Senior IT consultant at a tech services company with 11-50 employees
ServiceNow Now Platform falls within the more expensive tier of a product.
Product Owner at a computer software company with 51-200 employees
 

Valuable Features

APEX enables fast app development with low-code ease, strong integration, user-friendly interfaces, and efficient web-based solutions.
ServiceNow Now Platform offers incident management, automation, integration, low-code development, AI enhancements, and custom solutions for IT service management.
Oracle Application Express (APEX) has positively impacted my organization by being very fast compared to other languages and products.
Oracle APEX Developer at Pretius
The ability to quickly develop applications without needing to code a lot is very valuable.
Senior Software developer at QV Systems
Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards.
Consultant at International Turnkey Systems - ITS
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
Senior IT consultant at a tech services company with 11-50 employees
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
Associate Director at KPMG India
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
Product Owner at a computer software company with 51-200 employees
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (17th)
 

Mindshare comparison

As of March 2026, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 5.9%, down from 8.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
Oracle Application Express (APEX)5.9%
ServiceNow Now Platform2.1%
Other92.0%
Rapid Application Development Software
 

Featured Reviews

Dominik Grabiński - PeerSpot reviewer
Oracle APEX Developer at Pretius
Fast low-code web development has transformed how I build complex data-driven business apps
Oracle Application Express (APEX) is a very great tool that is easy to learn but hard to master. The level of entry is very low, but the longer I work with this platform, the more I understand how it works and the great things I can create. For example, I can create report graphs and handle a lot of data across many levels. It's a great application to start with, and when I have experience in Oracle databases, I can utilize Oracle Application Express (APEX) as a front-end tool for the Oracle database. Oracle Application Express (APEX) helps me create reports and graphs by providing a plethora of out-of-the-box solutions that I can use. For example, I can upload data to and from the database, upload photos, create maps, and create various report types such as Interactive Report and Interactive Grid where I can manage, edit, and delete data. I have many solutions that are very helpful and ready to use right away from Oracle Application Express (APEX). My favorite feature of Oracle Application Express (APEX) is the Interactive Report because it's a straightforward report that I can create using a simple query or by selecting a particular table from the database. In the action button behind it, I have many great features that I can use out of the box, including graphs and download options for Excel files. There are many sorting functionalities and accounting features. The Interactive Report is a very great tool for quickly displaying interesting data to clients. Oracle Application Express (APEX) has positively impacted my organization by being very fast compared to other languages and products. For example, I don't have to build a site from the ground up, nor do I have to create tons of HTML, CSS, and JavaScript because Oracle Application Express (APEX) offers many built-in solutions. When I want to create a button, in another language, I would need to create it from scratch. In Oracle Application Express (APEX), I can simply use what's available out of the box. It's a very fast platform with many built-in components that I can utilize right away.
Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology
Low-code workflows have transformed how we automate processes and build enterprise apps
First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.
report
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
13%
Government
10%
Manufacturing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise28
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
I don't have a straightforward answer regarding pricing, setup costs, and licensing for Oracle Application Express (APEX) because the clients pay for this, not me. I'm the developer hired by one co...
What needs improvement with Oracle Application Express (APEX)?
I chose to rate it a 9 out of 10 because no application is perfect for everything. For instance, if I want to create an application for mobile or offline use, Oracle Application Express (APEX) migh...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.