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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 7.6%, down from 9.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that it is natively integrated into the Oracle database."
"It has a well-designed architecture and is a simple 3rd party application."
"The most valuable feature of Oracle APEX is its comprehensive set of features for creating user-friendly and visually appealing applications."
"It's fairly easy to make a user-friendly interface."
"This product will speed up development time with helpful production aids."
"The solution is easy to handle. The tool has helped us develop many applications since it supports SQL and NoSQL languages. We are familiar with this language. Also, the solution’s interface design and database design are very easy. It is not so much complex. I have no experience working with other solutions."
"The product is fast."
"This is a good application for quickly creating public applications."
"The initial setup is very straightforward."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"We have seen a big improvement in the experience that we want to create for our end users."
"The product's most advantageous feature is platform innovation."
"Assignment Group history is really important to me."
"The solution is in Gartner's Magic Quadrant."
"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"Learning materials, such as online courses, are readily available."
 

Cons

"Occasionally when trying to un a page, I would be faced with an error number; however, not much information would be provided on the error itself outside of the programming language. It would be nice if more information could be provided."
"When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself."
"Another issue I used to encounter was with the debugging functions. I believe this is an area where Oracle APEX could improve significantly in terms of displaying error messages or error pages. It is very difficult to detect bugs or which bugs you are having when it comes to errors or which errors you have."
"The product must provide more triggers."
"The solution has some stability problems that need to be resolved."
"Visual Builder and APEX should meld in one product."
"The collaboration and the workflow engine could use some improvement."
"It has been reported that the technology is very hard to learn, and the service is expensive."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The licensing for this solution, with respect to the user, needs to be improved."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."
"The price is a bit high and can be a bit of a barrier for some customers."
"The user interface could be modernized and made more attractive for users."
"The product's UI is ugly, making it an area where improvements are required."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
 

Pricing and Cost Advice

"Oracle Application Express (APEX) is free, so this is another magic of the solution. You just get charged for the database license, which I don't need."
"The solution is free with your Oracle license or database and that is a good value."
"The product is completely free of cost."
"I believe that the solution's pricing is high."
"APEX itslelf is a free product, but you will need to license peripheral components."
"We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
"The pricing is very good and less expensive than Mendix or OutSystems."
"The solution is free if you are using on Oracle database."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"The solution is expensive."
"The price of the product falls on the higher side of the spectrum."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The solution is expensive, and I rate it a ten for pricing."
"The pricing of this solution is done annually and it is very expensive."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: June 2025.
861,490 professionals have used our research since 2012.