Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

Oracle Application Express (APEX) vs. ServiceNow Now Platform

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

Oracle APEX enables rapid app development, cost-effective cloud solutions, and ROI by meeting small business needs and objectives.

Sentiment score

6.4

Larger enterprises see ROI from ServiceNow via enhanced performance and AI features, but smaller companies may struggle with costs.

A project that might take several months in another language can be completed in just two months using Oracle Application Express (APEX).

Oracle APEX Developer at Pretius

The money saved aspect is obvious due to its free nature, and because we are using it in the cloud, we can offer our customers a very low price.

For more quotes and insights, download the Oracle Application Express (APEX) report

Director. Owner at Itium

No quotes available

For more quotes and insights, download the ServiceNow Now Platform report

Customer Service

Sentiment score

6.6

Oracle APEX offers strong community resources for issue resolution, but experiences with Oracle's official support are mixed and costly.

Sentiment score

7.2

ServiceNow Now Platform's support is praised for responsiveness and expertise, particularly at higher levels, with ratings between seven to ten.

There are lots of people readily available to help with any doubts or questions.

Rodrigo-Mesquita

Senior Software developer at QV Systems

Whenever I encounter an issue and raise an SR to Oracle, I receive a fast response from their side.

Shubham Mandavkar

Associate Technical Consultant at a computer software company with 51-200 employees

There are many forums where I can gather answers and a very well-prepared documentation that Oracle provides.

For more quotes and insights, download the Oracle Application Express (APEX) report

Oracle APEX Developer at Pretius

They generally know what they are talking about.

Srivathsa Ramachandran

Associate director at Accenture

They are tremendous in helping their customers such as us with their expertise of the platform and knowledge.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

Scalability Issues

Sentiment score

6.8

Oracle APEX is scalable for small to medium applications but faces challenges with extensive users in larger projects.

Sentiment score

7.8

ServiceNow Now Platform excels in scalability, customization, and integration, efficiently supporting large-scale, cloud-based business environments.

Oracle Application Express (APEX) exhibits excellent scalability as it can handle growing workloads and user numbers very well.

Oracle APEX Developer at Pretius

If you want to grow, you can use the Oracle database to scale, and the application grows with it, ensuring that everything is very scalable.

For more quotes and insights, download the Oracle Application Express (APEX) report

Director. Owner at Itium

Users can build and modify the platform according to their needs.

SiddharthZunjarrao

Associate Director at KPMG India

You can have thousands of users using the platform very efficiently.

Senior Analyst at DXC Technology

It is easily scalable and very powerful in this direction.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

Stability Issues

Sentiment score

7.8

Oracle APEX is stable and reliable, praised for consistency and improved stability with recent updates despite data complexity.

Sentiment score

8.1

ServiceNow Now Platform is reliable with high availability, seamless critical app handling, and improved cloud performance, despite occasional upgrade issues.

Oracle Application Express (APEX) is stable in my experience.

Oracle APEX Developer at Pretius

Oracle Application Express (APEX) is stable because it has been around for about 22 years, and most bugs have been resolved.

For more quotes and insights, download the Oracle Application Express (APEX) report

Director. Owner at Itium

I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.

Product Owner at a computer software company with 51-200 employees

Overall, it achieves a 99.99% SLA on availability.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

ServiceNow Now Platform has improved it since then.

Mayur Patil

Assistant Manager at Wipro Limited

Room For Improvement

Oracle APEX requires improved offline support, AI integration, mobile features, UI, security, and expanded training resources for better performance.

ServiceNow users face challenges with its complex licensing, unintuitive interface, integration, AI features, customization, and low-code support.

If I want to create an application for mobile or offline use, Oracle Application Express (APEX) might not be the first choice since it requires a constant connection to the database.

For more quotes and insights, download the Oracle Application Express (APEX) report

Oracle APEX Developer at Pretius

The user interface needs to be improved.

Ashraf Hamza

Consultant at International Turnkey Systems - ITS

Using AI to analyze data without needing much code would be better.

Rodrigo-Mesquita

Senior Software developer at QV Systems

Historical data isn't as easily available as expected and it requires buying additional licenses for more features.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

It lacks support for rollbacks in case of complex customer processes.

SiddharthZunjarrao

Associate Director at KPMG India

There are many areas where ServiceNow leverages AI or machine learning to enhance the features.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

Setup Cost

Oracle APEX is free with a purchased Oracle database, but additional costs for database products may increase expenses.

ServiceNow's high licensing costs are offset by valuable functionalities, offering a good return on investment for organizations.

Oracle Application Express (APEX) is free, so we do not have to buy anything besides the database.

For more quotes and insights, download the Oracle Application Express (APEX) report

Director. Owner at Itium

ServiceNow Now Platform is an expensive product.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

ServiceNow Now Platform falls within the more expensive tier of a product.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

Valuable Features

Oracle APEX simplifies app development with low-code tools, integrations, and security features, enhancing productivity and efficiency without extensive coding.

ServiceNow Now Platform offers incident management, automation, integration, low-code development, AI enhancements, and custom solutions for IT service management.

Oracle Application Express (APEX) has positively impacted my organization by being very fast compared to other languages and products.

Oracle APEX Developer at Pretius

Oracle Application Express (APEX) offers excellent features including being low-code, performing well in the AI race today, always evolving, and providing a very complete set for the developer.

For more quotes and insights, download the Oracle Application Express (APEX) report

Director. Owner at Itium

Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards.

Ashraf Hamza

Consultant at International Turnkey Systems - ITS

The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.

SiddharthZunjarrao

Associate Director at KPMG India

It is extremely powerful and very much customizable, which allows for quick building of solutions around it.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

Categories and Ranking

Oracle Application Express ...

Ranking in Rapid Application Development Software

3rd

Ranking in Low-Code Development Platforms

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Development Platforms (2nd)

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Ranking in Low-Code Development Platforms

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (23rd)

Mindshare comparison

As of June 2026, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 4.9%, down from 8.0% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Mindshare Distribution
Product	Mindshare (%)
Oracle Application Express (APEX)	4.9%
ServiceNow Now Platform	2.2%
Other	92.9%

Rapid Application Development Software

Featured Reviews

Fast low-code web development has transformed how I build complex data-driven business apps

Oracle APEX Developer at Pretius

Oracle Application Express (APEX) is a very great tool that is easy to learn but hard to master. The level of entry is very low, but the longer I work with this platform, the more I understand how it works and the great things I can create. For example, I can create report graphs and handle a lot of data across many levels. It's a great application to start with, and when I have experience in Oracle databases, I can utilize Oracle Application Express (APEX) as a front-end tool for the Oracle database. Oracle Application Express (APEX) helps me create reports and graphs by providing a plethora of out-of-the-box solutions that I can use. For example, I can upload data to and from the database, upload photos, create maps, and create various report types such as Interactive Report and Interactive Grid where I can manage, edit, and delete data. I have many solutions that are very helpful and ready to use right away from Oracle Application Express (APEX). My favorite feature of Oracle Application Express (APEX) is the Interactive Report because it's a straightforward report that I can create using a simple query or by selecting a particular table from the database. In the action button behind it, I have many great features that I can use out of the box, including graphs and download options for Excel files. There are many sorting functionalities and accounting features. The Interactive Report is a very great tool for quickly displaying interesting data to clients. Oracle Application Express (APEX) has positively impacted my organization by being very fast compared to other languages and products. For example, I don't have to build a site from the ground up, nor do I have to create tons of HTML, CSS, and JavaScript because Oracle Application Express (APEX) offers many built-in solutions. When I want to create a button, in another language, I would need to create it from scratch. In Oracle Application Express (APEX), I can simply use what's available out of the box. It's a very fast platform with many built-in components that I can utilize right away.

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Low-code workflows have transformed how we automate processes and build enterprise apps

Senior Analyst at DXC Technology

First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

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900,747 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Government

Comms Service Provider

Manufacturing Company

Financial Services Firm

14%

Construction Company

13%

Government

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	10
Large Enterprise	28

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?

My experience with pricing, setup costs, and licensing has been that Oracle Application Express (APEX) is free, so we do not have to buy anything besides the database.

What needs improvement with Oracle Application Express (APEX)?

I see room for improvement in Oracle Application Express (APEX), specifically in the customer-facing UI, which could be better or more adjustable; you can do everything you want, but at a certain p...

What is your primary use case for Oracle Application Express (APEX)?

My main use case for Oracle Application Express (APEX) is building software platforms for our customers.A specific example of a platform I have built for a customer using Oracle Application Express...

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I do not know the setup cost details. I am not at that level where I make decisions on the cost.

What needs improvement with ServiceNow Now Platform?

There are many areas where ServiceNow leverages AI or machine learning to enhance the features, and they are already doing it. In every area, there is a scope for learning and improvement. ServiceN...

What is your primary use case for ServiceNow Now Platform?

ServiceNow Now Platform has many use cases available. It allows significant customization and integration capabilities with many internal features that we use. Basically, we can digitize, automate,...

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Product Reports

Oracle Application Express (APEX)

June 2026

Oracle Application Express (APEX) report

Download Oracle Application Express (APEX) product report

Download ServiceNow Now Platform product report

ServiceNow Now Platform

May 2026

Also Known As

Oracle APEX

No data available

Overview

Oracle Application Express (APEX) offers rapid development with user-friendly design, built-in solutions, and efficient data handling in a low-code environment, integrating seamlessly with Oracle databases.

Oracle Application Express provides robust capabilities for developing web applications, featuring an intuitive interface and seamless Oracle database integration. It facilitates complex process simplification through Interactive Reports and smart sheets. Although it demands a continuous database connection, challenging integration with third-party applications, and workflow enhancements, APEX supports low-code development, making it suitable for swift application deployment. Users mention the requirement for better mobile and offline usage, enhanced reporting features, and improved Oracle Cloud integration.

What are the main features of Oracle Application Express?

Rapid Development: Enables fast application development through an intuitive interface and low-code environment.
Interactive Reports: Simplifies data presentation and management with customizable reports.
Seamless Database Integration: Integrates smoothly with Oracle databases for efficient data handling.
Graphical Capabilities: Offers powerful tools for data visualization and graphical representation.
Security and Stability: Provides robust security features and stability across applications.

What benefits and ROI should users expect from Oracle Application Express?

Efficiency: Speeds up application deployment and reduces development time with low-code tools.
Cost Reduction: Lowers costs by integrating existing Oracle technologies.
Scalability: Supports scalable solutions adaptable to diverse environments and business needs.
User-Friendly: Offers a straightforward design that simplifies user interaction despite being customizable.
Process Optimization: Helps streamline and modernize internal processes, replacing outdated systems.

Companies leverage Oracle Application Express for creating web applications in banking, healthcare, and government sectors. It aids in rapid application development, integrating with Oracle technologies, and updating obsolete systems. Organizations employ it for HR platforms, healthcare portals, complaint management, ERP systems, and interactive reporting tools, emphasizing low-code capabilities for prompt application delivery.

Oracle

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne

experian, beachbody, health partners