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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
12th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.1%, down from 9.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By using Express, we are able to load the data and integrate it into our data map."
"The solution's most valuable aspect is its Graphics Form Design."
"It has a well-designed architecture and is a simple 3rd party application."
"The product's initial setup phase was straightforward."
"Quick development and the connection with the database are the most valuable and useful features. It is also very stable, scalable, and easy to set up. Its support is also good."
"I like how we can actively develop and customize APEX because it's on the same database."
"With only a browser, it is very easy to develop in a web environment."
"The database is super easy to use for creating tables."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"The product's most advantageous feature is platform innovation."
"ITOM Discovery is a great feature."
"The initial setup is very straightforward."
"The integration with other tools is pretty good."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."
"The CMDB is robust, with a strong data model and well-structured data."
 

Cons

"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"The problem of sending emails arises when Oracle Application Express (APEX) is inside Oracle Cloud Infrastructure since it is a bit complicated or difficult to understand where to take care of the setup part to be able to just send out emails properly."
"Currently, APEX doesn't have a building workflow engine. I think that's the most important improvement that could be made at this point."
"Reporting needs to be accessed via third party tools."
"When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself."
"The solution has some stability problems that need to be resolved."
"I've experienced some difficulties when using Oracle Application Express (APEX), particularly when I'm designing forms. For example, when I design a form, I add buttons and controls, but I'm unable to visualize how it'll look unless I run it. You want to design and do things your way, but if you don't have much experience, then you'll find that designing in Oracle Application Express (APEX) is a little complicated. This won't be a problem with anyone more experienced, though. If I wanted to create my design, for example, a different table format or some background images, it becomes a problem, and this is an area for improvement in Oracle Application Express (APEX). Designing should be easier, even for less experienced users. An additional feature I'd like to see in Oracle Application Express (APEX) is more plugins, particularly a repository that contains a lot of plugins, so you can go to that repository and download whichever you like and use it or add it to your project. Right now, I create my plugins, so it would be helpful if Oracle Application Express (APEX) has a repository of plugins people can use, download from anywhere in the world, and integrate into projects."
"In terms of improvement, there should be a greater focus on AI and machine learning tools in Oracle APEX."
"The UI and mobile UI need to be improved."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"Bug and defect management are not available in ServiceNow."
"The user interface could be modernized and made more attractive for users."
"The UI is very bad and needs to be updated."
"The solution is very expensive."
"The licensing for this solution, with respect to the user, needs to be improved."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
 

Pricing and Cost Advice

"The solution is free if you are using on Oracle database."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"APEX itslelf is a free product, but you will need to license peripheral components."
"I believe that the solution's pricing is high."
"It is expensive, but I don't know what the licensing cost is."
"If you have a license to Oracle database, you can access APEX."
"It's a free solution with no additional costs."
"When you have a licensed database in an Oracle environment, APEX is free."
"It is expensive only."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"The solution is expensive, and I rate it a ten for pricing."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"There are extra expenses for maintaining the product apart from the licenses."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Government
10%
Financial Services Firm
8%
Computer Software Company
8%
Financial Services Firm
16%
Computer Software Company
10%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: April 2025.
852,649 professionals have used our research since 2012.