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Oracle HCM Cloud vs SmartRecruiters comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.
Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
It is time-saving in payroll processing.
CIO at Clarinox Technologies
The ROI is more about easing operations rather than quantifiable metrics.
Head Of Information Technology at SAISOFT
 

Customer Service

Sentiment score
6.0
Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.
Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Head Of Information Technology at SAISOFT
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle Certified HCM Cloud Consultant at NexInfo Solutions, Inc.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
Application Developer at a comms service provider with 10,001+ employees
 

Scalability Issues

Sentiment score
7.8
Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.
Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
You can't scale HCM on Fusion Cloud as a standalone service.
Head Of Information Technology at SAISOFT
 

Stability Issues

Sentiment score
7.5
Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.
Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
While I have not seen any downtime, the system can be slow at times.
CIO at Clarinox Technologies
 

Room For Improvement

Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.
SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load.
Human Resources Intern at a government with 10,001+ employees
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Head Of Information Technology at SAISOFT
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Application Developer at a comms service provider with 10,001+ employees
 

Setup Cost

Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.
SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
Head Of Information Technology at SAISOFT
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range.
Human Resources Intern at a government with 10,001+ employees
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
CIO at Clarinox Technologies
 

Valuable Features

Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.
SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
CIO at Clarinox Technologies
For Core HR, all the UI has been changed from different, responsive to Redwood.
Oracle Certified HCM Cloud Consultant at NexInfo Solutions, Inc.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
Application Developer at a comms service provider with 10,001+ employees
 

Categories and Ranking

Oracle HCM Cloud
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Benefits Administration (2nd), Talent Management (4th), Cloud HCM (4th), HR Analytics Software (1st)
SmartRecruiters
Ranking in Talent Acquisition
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (1st)
 

Mindshare comparison

As of January 2026, in the Talent Acquisition category, the mindshare of Oracle HCM Cloud is 9.1%, down from 13.6% compared to the previous year. The mindshare of SmartRecruiters is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Market Share Distribution
ProductMarket Share (%)
Oracle HCM Cloud9.1%
SmartRecruiters2.6%
Other88.3%
Talent Acquisition
 

Featured Reviews

AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.
Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Educational Organization
7%
Comms Service Provider
11%
Healthcare Company
10%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
Ask a question
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Also Known As

Oracle Human Capital Management Cloud
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about Oracle HCM Cloud vs. SmartRecruiters and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.