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Oracle Real User Experience Insight vs Quest Foglight for APM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Real User Experience...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (58th)
Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AKM Rezaul Karim - PeerSpot reviewer
Deputy General Manager at Thakral
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."
"Customer satisfaction higher than before."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."
"The most valuable feature is the ability to Drill down to webpage actions."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The stability we have as a result of using it made up for the cost of the product within a month."
"Many other tools are capable, but IMO not as flexible or powerful except for particular applications."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"Foglight is the best overall solution we use, but it doesn't do everything we need or doesn't provide the best solution to everything we want to monitor."
"It was easy and saved costs."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"We are able to capture the real time user experience of our solutions and we have an understanding of overall performance."
"Foglight is an awesome tool and it is able to instrument and integrate easily with any monitoring tool."
 

Cons

"Licensing is very expensive for this solution."
"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"It is a bit complex for newbie."
"The version compatibility needs work."
"South African skill is scarce"
"We have not realized a good ROI on the product due to the fact that we were not able to monitor our core application which runs on Webmethods."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"Stability was always an issue in large environments."
"We had issues with deployment in the beginning until we had an expert guide us through the process."
 

Pricing and Cost Advice

Information not available
"I recall it being a very expensive solution relative to function and stability."
"Since the product split – the licensing is a bit more complex."
"The price is expensive for us."
"Foglight can be expensive I would go with the pricing at a three year deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
14%
Comms Service Provider
13%
Construction Company
12%
Outsourcing Company
17%
Marketing Services Firm
11%
Construction Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
 

Also Known As

Oracle Real User Experience Insight, Oracle RUEI
Foglight, Dell Foglight
 

Overview

 

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Anji Automotive Logistics, Unimat, Priceline.com
Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
920,769 professionals have used our research since 2012.