Oracle Real User Experience Insight vs Splunk Observability Cloud comparison

Oracle and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Oracle is ranked #68, while Splunk is ranked #7 with an average rating of 8.3. Oracle holds a 0.5% mindshare in APM, compared to Splunk’s 2.3% mindshare. Additionally, 100% of Oracle users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

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774 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 78 Splunk Observability Cloud reviews

8,968 Views
4,753 Comparison Views

94% willing to recommend

Oracle Real User Experience...

Splunk Observability Cloud

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Executive SummaryUpdated on Dec 28, 2025

Oracle Real User Experience Insight and Splunk Observability Cloud compete in the monitoring and observability category. Splunk Observability Cloud is seen to have an edge with its advanced analytics capabilities, favoring organizations that prioritize sophisticated features.

Features: Oracle Real User Experience Insight offers detailed insights into user behavior and application performance. Meanwhile, Splunk Observability Cloud provides robust analytics capabilities and customizable dashboards for deep visibility into operational metrics. Oracle focuses on user experience data, while Splunk leverages extensive data processing power for complex data handling tasks.

Room for Improvement: Oracle Real User Experience Insight could enhance its ease of deployment and reduce initial investment barriers. It may also benefit from more streamlined user interfaces. Splunk Observability Cloud can increase its cost competitiveness and simplify analytics interface navigation for new users. Additionally, expanding integrations with third-party services could improve its versatility.

Ease of Deployment and Customer Service: Oracle Real User Experience Insight usually has a more intensive setup process. However, it provides significant support options. Splunk Observability Cloud is recognized for streamlined deployment and scalable architecture, complemented by a proactive customer service model promoting seamless adoption from start to finish.

Pricing and ROI: Oracle Real User Experience Insight tends to offer competitive pricing but may require a significant initial investment. Splunk Observability Cloud is positioned at a higher price point but often provides substantial ROI through its expansive features and operational efficiencies, appealing to those valuing long-term benefits.

To learn more, read our detailed Oracle Real User Experience Insight vs. Splunk Observability Cloud Report (Updated: February 2026).

Buyer's Guide

Oracle Real User Experience Insight vs. Splunk Observability Cloud

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

68th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

7th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	2.3%
Oracle Real User Experience Insight	0.5%
Other	97.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The most valuable feature is the ability to Drill down to webpage actions."

"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."

"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."

"The tool is efficient in collecting, monitoring and evaluating logs."

"The product's deployment phase is good and very easy because it is done with OpenTelemetry for most of the parts."

"It has been beneficial for our IT infrastructure."

"Splunk Observability Cloud has proven to be beneficial for our organization, helping improve operational performance and company resilience while reducing the costs of unplanned digital downtime."

"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."

"The initial setup of Splunk Real User Monitoring (RUM) was easy."

More Splunk Observability Cloud pros

Cons

"The application resource usage has increased due to using RUEI."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"The user interface of Splunk Observability Cloud needs a lot of work."

"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."

"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."

"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."

"There is a lot of room for improvement with the automation."

"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."

"There is room for improvement in customer support due to delays and standard feedback responses."

More Splunk Observability Cloud cons

Pricing and Cost Advice

Information not available

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"It is expensive."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"The solution's pricing is costly."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk APM is a very cost-efficient solution."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Comms Service Provider

12%

Insurance Company

Computer Software Company

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	50

Questions from the Community

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What do you like most about SignalFx?

The most valuable feature is dashboard creation.

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What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

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What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

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Compared 3% of the time

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Compared 2% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Buyer's Guide

Splunk Observability Cloud

January 2026

Download Splunk Observability Cloud product report

Also Known As

Oracle Real User Experience Insight, Oracle RUEI

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Oracle Real User Experience Insight vs. Splunk Observability Cloud

February 2026

Free Report: Oracle Real User Experience Insight vs. Splunk Observability Cloud

Find out what your peers are saying about Oracle Real User Experience Insight vs. Splunk Observability Cloud and other solutions. Updated: February 2026.

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