

UKG and Oracle Taleo both operate within the HR management software category, providing comprehensive solutions for various organizational needs. UKG seems to have the upper hand in offering an integrated employee lifecycle management, while Oracle Taleo stands out in recruitment capabilities and competitive pricing.
Features: UKG provides payroll processing and employee self-service, allowing for seamless integration of HR processes. The system's business intelligence tools, such as IBM Cognos, significantly improve operational efficiency and support comprehensive data management. Oracle Taleo's recruitment features offer ease of use and flexibility with a mobile interface and cloud capabilities, focusing on requisition management and pre-screening for extensive hiring processes.
Room for Improvement: UKG users suggest enhancement in time management integration and improved customer support responsiveness. Platform consistency and integration ease also require attention. Oracle Taleo could enhance its user interface and improve recruitment workflows. Users have noted that better CRM functionalities and more intuitive dashboards would be beneficial.
Ease of Deployment and Customer Service: UKG offers a variety of deployment options, including private, public, and hybrid cloud solutions, though inconsistencies in customer service responsiveness have been noted. Oracle Taleo, although less flexible in deployment options, is often praised for consistent customer service support.
Pricing and ROI: UKG is seen as a premium product with high functionality justifying its cost, especially effective for organizations utilizing its extensive tools, delivering strong ROI through efficiency in HR processes. Oracle Taleo is considered cost-effective with a pricing model based on active user login and provides good value for recruitment-centered operations.
We do get updates every quarter regarding our experience with the technical support and customer service team because they let us know about product feature developments.
One developer and one functional person can efficiently manage the implementation for a large organization.
For larger enterprises, Oracle Taleo may not stand out due to other available tools in the market that offer more features and scalability.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
When it comes to overall stability and performance, there are prior communications about downtime on Saturdays for developments.
I cannot compare certain things or implement some automations that require a lot of manual intervention when initiating, generating, and calculating offers.
Oracle Taleo could also enhance customization options to better suit enterprise clients who typically engage in long-term contracts.
AI-assisted search can help in the sourcing platform, which would be an added advantage compared to Oracle Taleo.
It is a productive ERP application, but many people in the IT market are not aware of it.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
This feature enables seamless scheduling without the back-and-forth communication, improving efficiency in our talent acquisition process.
The advantage I see is the presence of the industrial Taleo stack, which is beneficial for large-scale companies handling a higher load.
The user support from Oracle Taleo is great for creating custom workflows.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Market Share (%) |
|---|---|
| UKG | 7.3% |
| Oracle Taleo | 2.2% |
| Other | 90.5% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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