Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Visual Builder Cloud...

Ranking in Rapid Application Development Software

21st

Ranking in Low-Code Development Platforms

21st

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Ranking in Low-Code Development Platforms

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (17th)

Mindshare comparison

As of May 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.6%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Mindshare Distribution
Product	Mindshare (%)
ServiceNow Now Platform	2.2%
Oracle Visual Builder Cloud Service	1.6%
Other	96.2%

Rapid Application Development Software

Featured Reviews

Sherif Bashar

Head of Digital Solutions at Wind Integrated Solutions

Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day

There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.

Read full review

Vishal Savajiani

Senior Analyst at DXC Technology

Low-code workflows have transformed how we automate processes and build enterprise apps

First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature was the visual drag and drop on the components."

"The tool is very easy to use."

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."

"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."

"The most valuable feature was the visual drag and drop on the components."

"You can avoid costly React developers that are required for building advanced UI."

"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."

"The initial setup is easy."

"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."

"The main reason that people use ServiceNow is that performance is very good."

"The integration with other tools is pretty good."

"The simplicity is great, and based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have."

"Assignment Group history is really important to me."

"The product's most advantageous feature is platform innovation."

"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."

"ServiceNow Now Platform is very powerful in terms of data management."

More ServiceNow Now Platform pros

Cons

"There are some bugs in VBCS."

"If you're doing some, for example, extremely responsive applications for the web, it's not as good."

"The feature called "action chains" could use a bit of enhancement."

"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."

"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."

"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."

"My honest opinion is: do not use this solution — there are plenty of free options out there that will do the trick."

"The tool has minor bugs."

"The initial setup requires a lot of customization based on the individual company's processes."

"The licensing for this solution, with respect to the user, needs to be improved."

"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."

"The solution doesn't allow users to create custom tables, which would be a big improvement."

"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."

"They should reduce the solution's cost and make it more affordable for buyers."

"There are a few areas of concern when it comes to the product's support team where improvements are required."

"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."

"Oracle Visual Builder Cloud Service is much too expensive."

"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."

"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."

"There are extra expenses for maintaining the product apart from the licenses."

"People seem to be buying the tool a lot. I think its licensing is okay."

"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."

"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."

"The product is very expensive."

"The solution is expensive, and I rate it a ten for pricing."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Healthcare Company

10%

Manufacturing Company

Educational Organization

Financial Services Firm

14%

Government

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	35

Questions from the Community

What do you like most about Oracle Visual Builder Cloud Service?

The tool is very easy to use.

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?

I actually don't have much experience with pricing, so I can't comment on it right now.

What is your primary use case for Oracle Visual Builder Cloud Service?

There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I do not know the setup cost details. I am not at that level where I make decisions on the cost.

What needs improvement with ServiceNow Now Platform?

There are many areas where ServiceNow leverages AI or machine learning to enhance the features, and they are already doing it. In every area, there is a scope for learning and improvement. ServiceN...

What is your primary use case for ServiceNow Now Platform?

ServiceNow Now Platform has many use cases available. It allows significant customization and integration capabilities with many internal features that we use. Basically, we can digitize, automate,...

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Product Reports

Oracle Visual Builder Cloud Service

Download Oracle Visual Builder Cloud Service product report

Oracle Visual Builder Cloud Service report

ServiceNow Now Platform

Download ServiceNow Now Platform product report

Overview

Oracle Visual Builder Cloud Service delivers a low-code environment featuring drag-and-drop capabilities for seamless development without vendor locks, ensuring scalability and versatility.

Offering drag-and-drop functionality and a low-code environment, Oracle Visual Builder Cloud Service supports both beginners and experienced developers by integrating JavaScript, HTML, and CSS, enhanced with Oracle JET packages. This service facilitates browser-based development and easy integration with existing systems. However, improvement is needed in its licensing structure, functionality for less experienced developers, and native mobile development support. Performance can be affected by minor bugs, especially with complex tasks.

What are the key features?

Drag-and-Drop Builder: Simplifies UI/UX development with intuitive design tools.
Low-Code Environment: Accelerates application development with minimal coding.
Integration Capabilities: Easily integrates with JavaScript, HTML, and CSS for complex scenarios.
Scalability: Adapts to growing business needs with robust architecture.
Comprehensive Documentation: Provides detailed resources for assistance and learning.
Action Chains & Trigger Events: Enhances application interactivity and functionality.

What should users consider for ROI?

Development Speed: Reduces time to market with efficient design tools.
Cost Effectiveness: Offers long-term savings compared to custom coding solutions.
Flexibility: Supports diverse business applications from case management to AI invoices.
System Integration: Works seamlessly with Oracle Fusion Cloud ERP.

Businesses leverage Oracle Visual Builder Cloud Service in industries like legal, healthcare, and enterprise resource planning. It aids in developing software for case management, creating worklists for medical companies, and extending Oracle SaaS applications. Companies also benefit from its capability to build custom forms and streamline business processes.

Oracle

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Transcom Worldwide, Latham Pool Products

experian, beachbody, health partners

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform