Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Visual Builder Cloud...

Ranking in Rapid Application Development Software

20th

Ranking in Low-Code Development Platforms

16th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Ranking in Rapid Application Development Software

13th

Ranking in Low-Code Development Platforms

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No-Code Development Platforms (4th)

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.0%, down from 1.1% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Sherif Bashar

Head of Digital Solutions at Wind Integrated Solutions

Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day

There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.

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SiddharthZunjarrao

Associate Director at KPMG India

Enables us to have significant improvements in operational efficiency

ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is very easy to use."

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."

"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."

"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."

"The initial setup is easy."

"The most valuable feature was the visual drag and drop on the components."

"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."

"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."

"The solution is very comprehensive."

"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."

"It is a stable solution...It is a scalable solution."

"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."

"ITOM Discovery is a great feature."

More ServiceNow Now Platform pros

Cons

"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."

"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."

"The feature called "action chains" could use a bit of enhancement."

"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."

"There are some bugs in VBCS."

"The tool has minor bugs."

"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."

"The cost has room for improvement. It is currently expensive."

"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."

"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."

"The analytics should be more readily available on the base product."

"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."

"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."

"The pricing model is complex and needs to be both lowered and simplified."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"Oracle Visual Builder Cloud Service is much too expensive."

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."

"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."

"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."

"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."

"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."

"The solution is expensive, and I rate it a ten for pricing."

"The pricing of this solution is done annually and it is very expensive."

"People seem to be buying the tool a lot. I think its licensing is okay."

"The product is very expensive."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Healthcare Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle Visual Builder Cloud Service?

The tool is very easy to use.

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?

I actually don't have much experience with pricing, so I can't comment on it right now.

What is your primary use case for Oracle Visual Builder Cloud Service?

There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

What is your experience regarding pricing and costs for ServiceNow Now Platform?

From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.

What needs improvement with ServiceNow Now Platform?

The user interface could be modernized and made more attractive for users.

Oracle Application Express (APEX) vs Oracle Visual Builder Cloud Service

Comparisons

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Compared 14% of the time

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Compared 13% of the time

Oracle Cloud Infrastructure (OCI) vs Oracle Visual Builder Cloud Service

Compared 11% of the time

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Compared 9% of the time

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Product Reports

Oracle Visual Builder Cloud Service

Download Oracle Visual Builder Cloud Service product report

Oracle Visual Builder Cloud Service report

ServiceNow Now Platform

Download ServiceNow Now Platform product report

Overview

Oracle Visual Builder Cloud Service is a cloud-based software development Platform as a Service (PaaS) and a hosted environment for your application development infrastructure. It provides an open-source standards-based solution to develop, collaborate on, and deploy applications within Oracle Cloud.

Oracle

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Transcom Worldwide, Latham Pool Products

experian, beachbody, health partners

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform