Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

Oracle and ServiceNow are both solutions in the Rapid Application Development Software category. Oracle is ranked #19 with an average rating of 8.5, while ServiceNow is ranked #14 with an average rating of 7.8. Oracle holds a 1.5% mindshare in RADS, compared to ServiceNow’s 2.0% mindshare. Additionally, 83% of Oracle users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

Oracle Visual Builder Cloud...

Read 6 Oracle Visual Builder Cloud Service reviews

1,416 Views
892 Comparison Views

83% willing to recommend

ServiceNow Now Platform

Read 49 ServiceNow Now Platform reviews

2,203 Views
1,608 Comparison Views

97% willing to recommend

Oracle Visual Builder Cloud...

ServiceNow Now Platform

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Executive SummaryUpdated on Sep 18, 2024

Oracle Visual Builder Cloud Service and ServiceNow Now Platform both offer robust solutions for application development and IT service management. Oracle Visual Builder Cloud Service has the upper hand in pricing and customer support, while ServiceNow Now Platform outshines in features and overall value.

Features: Oracle Visual Builder Cloud Service users value its seamless integration with other Oracle products, drag-and-drop functionality, and ease of use. ServiceNow Now Platform is acknowledged for its extensive range of features, including workflow automation, IT service management, and wide-ranging business process support.

Room for Improvement: Oracle Visual Builder Cloud Service could improve its documentation, streamline the learning curve, and enhance the user interface. ServiceNow Now Platform should focus on better customization options, enhanced performance, and more intuitive reporting tools.

Ease of Deployment and Customer Service: Oracle Visual Builder Cloud Service is easier to deploy but encounters occasional challenges with customer support. ServiceNow Now Platform presents a more complex deployment process but offers highly responsive customer service.

Pricing and ROI: Oracle Visual Builder Cloud Service is known for its competitive pricing and positive ROI. ServiceNow Now Platform, although more expensive, justifies the higher cost with its comprehensive features and significant value.

To learn more, read our detailed Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform Report (Updated: February 2026).

Buyer's Guide

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Visual Builder Cloud...

Ranking in Rapid Application Development Software

19th

Ranking in Low-Code Development Platforms

17th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Ranking in Low-Code Development Platforms

9th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (15th)

Mindshare comparison

As of February 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.5%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
ServiceNow Now Platform	2.0%
Oracle Visual Builder Cloud Service	1.5%
Other	96.5%

Rapid Application Development Software

Featured Reviews

Sherif Bashar

Head of Digital Solutions at Wind Integrated Solutions

Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day

There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.

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Mayur Patil

Assistant Manager at Wipro Limited

Has supported day-to-day operations through reporting, ticketing, and automation features

I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."

"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."

"The tool is very easy to use."

"The most valuable feature was the visual drag and drop on the components."

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."

"The initial setup is easy."

"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."

"The simplicity is great."

"The incident management has been the most useful feature for us."

"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."

"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."

"The initial setup is very straightforward."

"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."

"The tool is generally easy to use, making it a very user-friendly product."

More ServiceNow Now Platform pros

Cons

"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."

"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."

"The tool has minor bugs."

"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."

"The feature called "action chains" could use a bit of enhancement."

"There are some bugs in VBCS."

"The user interface could be modernized and made more attractive for users."

"I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from other tools that could be better."

"This platform is used more by large companies because it is a little bit expensive."

"Bug and defect management are not available in ServiceNow."

"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."

"It's not quick or cheap."

"There are a few areas of concern when it comes to the product's support team where improvements are required."

"The solution doesn't allow users to create custom tables, which would be a big improvement."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."

"Oracle Visual Builder Cloud Service is much too expensive."

"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."

"The solution is expensive."

"People seem to be buying the tool a lot. I think its licensing is okay."

"The price of the product falls on the higher side of the spectrum."

"I would rate the pricing an eight out of ten, with ten being very expensive solution."

"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."

"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."

"The product is very expensive."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

Computer Software Company

Manufacturing Company

Educational Organization

Financial Services Firm

14%

Government

10%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	34

Questions from the Community

What do you like most about Oracle Visual Builder Cloud Service?

The tool is very easy to use.

See all answers

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?

I actually don't have much experience with pricing, so I can't comment on it right now.

See all answers

What is your primary use case for Oracle Visual Builder Cloud Service?

There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.

See all answers

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I find the tool to be quite affordable.

See all answers

What needs improvement with ServiceNow Now Platform?

I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...

See all answers

Comparisons

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Compared 8% of the time

Oracle Cloud Infrastructure (OCI) vs Oracle Visual Builder Cloud Service

Compared 6% of the time

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Compared 5% of the time

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Compared 11% of the time

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Compared 6% of the time

ServiceNow vs ServiceNow Now Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

Oracle Visual Builder Cloud Service

January 2026

Oracle Visual Builder Cloud Service report

Download Oracle Visual Builder Cloud Service product report

Buyer's Guide

ServiceNow Now Platform

January 2026

Download ServiceNow Now Platform product report

Overview

Oracle Visual Builder Cloud Service is a cloud-based software development Platform as a Service (PaaS) and a hosted environment for your application development infrastructure. It provides an open-source standards-based solution to develop, collaborate on, and deploy applications within Oracle Cloud.

Oracle

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Transcom Worldwide, Latham Pool Products

experian, beachbody, health partners

Buyer's Guide

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

February 2026

Free Report: Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

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