Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

Why PeerSpot?

Oracle and ServiceNow are both solutions in the Rapid Application Development Software category. Oracle is ranked #24 with an average rating of 8.0, while ServiceNow is ranked #16 with an average rating of 8.4. Oracle holds a 1.5% mindshare in RADS, compared to ServiceNow’s 2.2% mindshare. Additionally, 83% of Oracle users are willing to recommend the solution, compared to 98% of ServiceNow users who would recommend it.

Oracle Visual Builder Cloud...

Read 6 Oracle Visual Builder Cloud Service reviews

2,773 Views
1,886 Comparison Views

83% willing to recommend

ServiceNow Now Platform

Read 51 ServiceNow Now Platform reviews

5,975 Views
3,406 Comparison Views

98% willing to recommend

Oracle Visual Builder Cloud...

ServiceNow Now Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Oracle Visual Builder Cloud Service and ServiceNow Now Platform both offer robust solutions for application development and IT service management. Oracle Visual Builder Cloud Service has the upper hand in pricing and customer support, while ServiceNow Now Platform outshines in features and overall value.

Features: Oracle Visual Builder Cloud Service users value its seamless integration with other Oracle products, drag-and-drop functionality, and ease of use. ServiceNow Now Platform is acknowledged for its extensive range of features, including workflow automation, IT service management, and wide-ranging business process support.

Room for Improvement: Oracle Visual Builder Cloud Service could improve its documentation, streamline the learning curve, and enhance the user interface. ServiceNow Now Platform should focus on better customization options, enhanced performance, and more intuitive reporting tools.

Ease of Deployment and Customer Service: Oracle Visual Builder Cloud Service is easier to deploy but encounters occasional challenges with customer support. ServiceNow Now Platform presents a more complex deployment process but offers highly responsive customer service.

Pricing and ROI: Oracle Visual Builder Cloud Service is known for its competitive pricing and positive ROI. ServiceNow Now Platform, although more expensive, justifies the higher cost with its comprehensive features and significant value.

To learn more, read our detailed Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform Report (Updated: September 2026).

Buyer's Guide

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Visual Builder Cloud...

Ranking in Rapid Application Development Software

24th

Ranking in Low-Code Development Platforms

23rd

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Ranking in Rapid Application Development Software

16th

Ranking in Low-Code Development Platforms

12th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (18th)

Mindshare comparison

As of September 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.5%, up from 1.1% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Mindshare Distribution
Product	Mindshare (%)
ServiceNow Now Platform	2.2%
Oracle Visual Builder Cloud Service	1.5%
Other	96.3%

Rapid Application Development Software

Featured Reviews

Sherif Bashar

Head Of Digital Solutions at Aptec Ingrammicro

Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day

There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.

Read full review

Vishal Savajiani

Senior Analyst at DXC Technology

Low-code workflows have transformed how we automate processes and build enterprise apps

First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can avoid costly React developers that are required for building advanced UI."

"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."

"The tool is very easy to use."

"The most valuable feature was the visual drag and drop on the components."

"The initial setup is easy."

"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."

"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."

"In terms of scalability, I'm impressed; I'm happy with the capability of the Now Platform and I am positive that as time goes on we will be able to reap the real benefits of the platform."

"When it comes to complex workflows, cross-functional projects and extended integration features, ServiceNow does a much better job."

"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."

"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

"It is a scalable and a stable platform."

"It is a stable solution...It is a scalable solution."

"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."

"ServiceNow is a vast application, but thankfully there are a variety of different solutions that can be easily adopted and managed according to your particular organizational structure."

More ServiceNow Now Platform pros

Cons

"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."

"My honest opinion is: do not use this solution — there are plenty of free options out there that will do the trick."

"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."

"The tool has minor bugs."

"If you're doing some, for example, extremely responsive applications for the web, it's not as good."

"There are some bugs in VBCS."

"The feature called "action chains" could use a bit of enhancement."

"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."

"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."

"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."

"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."

"In the next release of this solution, we would like to see mobile capability."

"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."

"The cost has room for improvement. It is currently expensive."

"The user interface could be modernized and made more attractive for users."

"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."

"Oracle Visual Builder Cloud Service is much too expensive."

"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."

"The pricing of this solution is done annually and it is very expensive."

"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."

"I would rate the pricing an eight out of ten, with ten being very expensive solution."

"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."

"The price of the product falls on the higher side of the spectrum."

"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."

"It is expensive only."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Outsourcing Company

13%

Construction Company

13%

Financial Services Firm

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	36

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?

I actually don't have much experience with pricing, so I can't comment on it right now.

See all answers

What is your primary use case for Oracle Visual Builder Cloud Service?

There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.

See all answers

What advice do you have for others considering Oracle Visual Builder Cloud Service?

VBCS is very flexible. If there is a custom solution or requirement that requires doing something out of the box with Oracle Fusion, you can easily achieve it using VBCS. I'd rate the solution eigh...

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I do not know the setup cost details. I am not at that level where I make decisions on the cost.

See all answers

What needs improvement with ServiceNow Now Platform?

There are areas of ServiceNow Now Platform that could be improved or enhanced in the future. So far, I do not have many complaints with ServiceNow Now Platform, and it is working as intended. I do ...

See all answers

What is your primary use case for ServiceNow Now Platform?

As a customer of this solution, I use it as a ticketing platform in my projects. I have multiple use cases for ServiceNow Now Platform as I use it for service, requests, incident, and change and pr...

See all answers

Comparisons

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Compared 5% of the time

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Compared 2% of the time

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Compared 14% of the time

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Compared 6% of the time

Microsoft Power Apps vs ServiceNow Now Platform

Compared 5% of the time

Pega Platform vs ServiceNow Now Platform

Compared 4% of the time

ServiceNow vs ServiceNow Now Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Oracle Visual Builder Cloud Service

September 2026

Oracle Visual Builder Cloud Service report

Download Oracle Visual Builder Cloud Service product report

Buyer's Guide

ServiceNow Now Platform

August 2026

Download ServiceNow Now Platform product report

Overview

Oracle Visual Builder Cloud Service delivers a low-code environment featuring drag-and-drop capabilities for seamless development without vendor locks, ensuring scalability and versatility.

Offering drag-and-drop functionality and a low-code environment, Oracle Visual Builder Cloud Service supports both beginners and experienced developers by integrating JavaScript, HTML, and CSS, enhanced with Oracle JET packages. This service facilitates browser-based development and easy integration with existing systems. However, improvement is needed in its licensing structure, functionality for less experienced developers, and native mobile development support. Performance can be affected by minor bugs, especially with complex tasks.

What are the key features?

Drag-and-Drop Builder: Simplifies UI/UX development with intuitive design tools.
Low-Code Environment: Accelerates application development with minimal coding.
Integration Capabilities: Easily integrates with JavaScript, HTML, and CSS for complex scenarios.
Scalability: Adapts to growing business needs with robust architecture.
Comprehensive Documentation: Provides detailed resources for assistance and learning.
Action Chains & Trigger Events: Enhances application interactivity and functionality.

What should users consider for ROI?

Development Speed: Reduces time to market with efficient design tools.
Cost Effectiveness: Offers long-term savings compared to custom coding solutions.
Flexibility: Supports diverse business applications from case management to AI invoices.
System Integration: Works seamlessly with Oracle Fusion Cloud ERP.

Businesses leverage Oracle Visual Builder Cloud Service in industries like legal, healthcare, and enterprise resource planning. It aids in developing software for case management, creating worklists for medical companies, and extending Oracle SaaS applications. Companies also benefit from its capability to build custom forms and streamline business processes.

Oracle

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

Transcom Worldwide, Latham Pool Products

experian, beachbody, health partners

Buyer's Guide

Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

September 2026

Free Report: Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform

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