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Oracle Visual Builder Cloud Service vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Visual Builder Cloud...
Ranking in Rapid Application Development Software
24th
Ranking in Low-Code Development Platforms
23rd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (23rd)
 

Mindshare comparison

As of June 2026, in the Rapid Application Development Software category, the mindshare of Oracle Visual Builder Cloud Service is 1.6%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow Now Platform2.2%
Oracle Visual Builder Cloud Service1.6%
Other96.2%
Rapid Application Development Software
 

Featured Reviews

Sherif Bashar - PeerSpot reviewer
Head Of Digital Solutions at Aptec Ingrammicro
Offers low-code/no-code concept makes development much easier and faster and offers good community support as the development team actively answers questions on the community every day
There are very minor things, like the feature called "action chains," that could use a bit of enhancement. But the team is perfect; they're working on it. An action chain is a sequence of actions triggered by a button or an event. It executes code in order, from top to bottom. For example, it could call a code, call a REST service, and then insert data into a database. It needs enhancement because it can be a bit complex for fresh grads or new developers to understand. It would be better if it was made more readable. That's the main point. But if you have experience, you'll understand it easily. One more thing I want to add about Visual Builder: up until two years ago, it supported native mobile development. That's not available anymore. They replaced native mobile development with progressive web apps, and most customers are complaining about that. We need native mobile development back – the ability to put apps on stores like Google Play or the App Store. That feature is not available right now, and they deprecated it starting in 2024. It's very important. Otherwise, clients go with Flutter or other mobile development tools. It would be good for Oracle to regain that capability. We need the native mobile development feature back.
Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology
Low-code workflows have transformed how we automate processes and build enterprise apps
First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is very easy to use."
"The initial setup is easy."
"The action chains are really helpful, and the trigger event, along with those action chains, has been very helpful."
"You can avoid costly React developers that are required for building advanced UI."
"You don't need a dedicated IDE to develop. You can work from any browser, which is very convenient. And, with the cloud concept, your code is stored in the cloud, so you can modify it from anywhere, at any time."
"The most valuable feature was the visual drag and drop on the components."
"VBS is another tool that allows users to create enterprise applications without needing to store their projects in traditional databases like SQL."
"The solution is very comprehensive."
"ITOM Discovery is great in the sense of the entire ServiceNow platform, as well as the ITSM and ITOM modules."
"It is a scalable and a stable platform."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The tool is generally easy to use, making it a very user-friendly product."
"ServiceNow Now Platform is very powerful in terms of data management."
"The level of automation within the platform is great."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
 

Cons

"The tool has minor bugs."
"The feature called "action chains" could use a bit of enhancement."
"The initial setup of Oracle VBCS can be challenging for those unfamiliar with DBS."
"I would improve the license structure as, for some companies, it may seem a little bit expensive, depending on what they're doing."
"If you're doing some, for example, extremely responsive applications for the web, it's not as good."
"My honest opinion is: do not use this solution — there are plenty of free options out there that will do the trick."
"There are some bugs in VBCS."
"There was an attempt to enable front-end development, it did what it intended to do, but the side effects were too bad."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The cost has room for improvement. It is currently expensive."
"As for what can be improved, the licensing and the pricing models are confusing. There are a lot of hidden costs in all these; it's a bit costly."
"ServiceNow Now Platform's technical support needs to improve."
"They should reduce the solution's cost and make it more affordable for buyers."
"The price is a bit high and can be a bit of a barrier for some customers."
"In the next release of this solution, we would like to see mobile capability."
 

Pricing and Cost Advice

"It's not expensive when you consider what it provides: low-code/no-code development, faster development time, good quality, and good stability."
"Oracle Visual Builder Cloud Service is much too expensive."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The solution is expensive."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"It is expensive only."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"The solution is expensive, and I rate it a ten for pricing."
"People seem to be buying the tool a lot. I think its licensing is okay."
"The pricing of this solution is done annually and it is very expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
7%
Educational Organization
7%
Financial Services Firm
14%
Construction Company
12%
Government
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Visual Builder Cloud Service?
I actually don't have much experience with pricing, so I can't comment on it right now.
What is your primary use case for Oracle Visual Builder Cloud Service?
There was a requirement to build a custom form to raise AI invoices, using Oracle Fusion. We created a form, and another use case was that users wanted to create and update customers.
What advice do you have for others considering Oracle Visual Builder Cloud Service?
VBCS is very flexible. If there is a custom solution or requirement that requires doing something out of the box with Oracle Fusion, you can easily achieve it using VBCS. I'd rate the solution eigh...
What is your experience regarding pricing and costs for ServiceNow Now Platform?
I do not know the setup cost details. I am not at that level where I make decisions on the cost.
What needs improvement with ServiceNow Now Platform?
There are many areas where ServiceNow leverages AI or machine learning to enhance the features, and they are already doing it. In every area, there is a scope for learning and improvement. ServiceN...
What is your primary use case for ServiceNow Now Platform?
ServiceNow Now Platform has many use cases available. It allows significant customization and integration capabilities with many internal features that we use. Basically, we can digitize, automate,...
 

Overview

 

Sample Customers

Transcom Worldwide, Latham Pool Products
experian, beachbody, health partners
Find out what your peers are saying about Oracle Visual Builder Cloud Service vs. ServiceNow Now Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.