

OutSystems and SS&C Blue Prism compete in software development and automation. OutSystems holds an edge in pricing and support, while SS&C Blue Prism presents superior features, justifying its cost with robust functionalities.
Features: OutSystems impresses with rapid app development, seamless integration, and strong automation capabilities. SS&C Blue Prism boasts comprehensive automation suitable for enterprises, advanced functionalities for complex tasks, and strong scalability.
Room for Improvement: OutSystems could enhance its features for large-scale automation, offer more advanced enterprise solutions, and leverage complex task handling. SS&C Blue Prism might improve pricing transparency, simplify deployment for smaller businesses, and enhance user accessibility for less technically inclined users.
Ease of Deployment and Customer Service: OutSystems provides simple deployment and comprehensive support tailored to developer-friendly environments. SS&C Blue Prism offers extensive deployment options, ideal for large enterprises, with robust, dedicated support.
Pricing and ROI: OutSystems is noted for lower setup costs and faster ROI due to its speed in development. SS&C Blue Prism requires a higher initial investment but can provide a substantial ROI through scalability and strong automation, appealing to larger organizations.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
There have been no issues with support,
They provide very detailed responses that enable us to handle any issues effectively.
The response times were slow to turn around.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
It is scalable from the solution perspective.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
OutSystems has a very good learning curve for developers.
I find the design studio, where I can build the automation, to be the most useful.
| Product | Mindshare (%) |
|---|---|
| OutSystems | 4.8% |
| SS&C Blue Prism | 1.6% |
| Other | 93.6% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 7 |
OutSystems is a low-code platform designed for accelerated application development, offering customizable UI with drag-and-drop features and integration options for efficient workflow management.
OutSystems supports rapid project delivery through visual modeling and reusable components, facilitating Agile development across platforms. It integrates seamlessly with databases and external services, offering native mobile capabilities and enterprise scalability. While known for handling complex demands with ease, users suggest enhancements in AI integration, support services, pricing, and documentation. Automation, version control, and learning resources are other areas highlighted for potential improvement. OutSystems is widely used for streamlining processes in banking, healthcare, and insurance industries, with integrations into SAP and ServiceNow, leveraging cloud capabilities on AWS and Azure.
What are the key features of OutSystems?In industries such as banking, healthcare, and insurance, OutSystems is employed to develop both web and mobile applications for streamlined processes and task automation. Companies use this platform for rapid application development, integrating with systems like SAP and ServiceNow, and employing cloud services from AWS and Azure for optimized deployment.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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