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OutSystems vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
OutSystems' ROI varies, with rapid development and reduced costs leading to high returns and improved customer experiences.
Sentiment score
5.5
<p>Automation with SS&amp;C Blue Prism led to significant time savings, cost reductions, and improved team efficiency and scalability.</p>
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Software Developer Advisor at NTT DATA Services
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
Account Manager at a manufacturing company with 5,001-10,000 employees
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Senior Technical Lead at upstage
 

Customer Service

Sentiment score
7.0
OutSystems' support is responsive and valued, but specialized assistance and faster issue resolution are needed for some users.
Sentiment score
7.0
<p>SS&amp;C Blue Prism's customer service is proactive and reliable, though some users suggest improvements in response time and accessibility.</p>
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
Software Developer Advisor at NTT DATA Services
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
There have been no issues with support,
Project Manager at Centre for Content Creation
They provide very detailed responses that enable us to handle any issues effectively.
Technical Auditor at a financial services firm with 10,001+ employees
The response times were slow to turn around.
Intelligent Automation Solution Architect at Digiblu
 

Scalability Issues

Sentiment score
7.3
OutSystems offers scalable, cloud-based architecture, supporting diverse environments for efficient enterprise growth, despite some cost concerns.
Sentiment score
7.6
<p>SS&amp;C Blue Prism efficiently manages scalability, supporting growth by distributing tasks, though some users need server upgrades for optimal performance.</p>
They can be deployed vertically and horizontally, supporting as many deployments as needed.
Software Developer Advisor at NTT DATA Services
It is scalable from the solution perspective.
Technical Auditor at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
OutSystems is highly stable and reliable, handling heavy operations well, despite minor issues under massive user bases.
Sentiment score
8.5
<p>SS&amp;C Blue Prism is reliable for large data volumes, requiring server monitoring and maintenance to prevent latency issues.</p>
I found it to be high on stability, and I would rate it at nine.
Intelligent Automation Solution Architect at Digiblu
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Senior Consultant at Eviden
 

Room For Improvement

OutSystems needs to enhance performance, reduce costs, improve support, and refine integration, UI, documentation, and AI capabilities.
<p>SS&amp;C Blue Prism needs better cost-effectiveness, object recognition, integration, learning resources, UI modernization, and flexible pricing.</p>
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
Software Developer Advisor at NTT DATA Services
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
RPA Engineer at a computer software company with 10,001+ employees
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Intelligent Automation Solution Architect at Digiblu
 

Setup Cost

OutSystems is costly for small businesses, but valued for its robust enterprise features compared to competitors.
<p>SS&amp;C Blue Prism is cost-effective for large enterprises but expensive for smaller firms, especially compared to UiPath.</p>
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Software Developer Advisor at NTT DATA Services
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
Intelligent Automation Solution Architect at Digiblu
The licensing cost can be a bit expensive compared to its competitors.
Technical Lead at Astek
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Account Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

OutSystems enhances productivity with one-click publishing, visual modeling, seamless integration, and flexible cross-platform support for rapid development.
<p>SS&amp;C Blue Prism automates workflows efficiently, offering intuitive design, seamless integration, and scalability, saving time and reducing costs significantly.</p>
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
RPA Engineer at a computer software company with 10,001+ employees
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
Project Manager at Centre for Content Creation
OutSystems has a very good learning curve for developers.
Software Developer Advisor at NTT DATA Services
I find the design studio, where I can build the automation, to be the most useful.
Intelligent Automation Solution Architect at Digiblu
 

Categories and Ranking

OutSystems
Ranking in Low-Code Development Platforms
2nd
Ranking in Business Orchestration and Automation Technologies
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Mobile Development Platforms (1st), Rapid Application Development Software (4th)
SS&C Blue Prism
Ranking in Low-Code Development Platforms
11th
Ranking in Business Orchestration and Automation Technologies
15th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Business Process Design (9th), Business Process Management (BPM) (10th), Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (2nd), Document Management Software (5th), Intelligent Document Processing (IDP) (7th), Loan Management Software (1st), Document Automation Software (2nd), AI Customer Experience Personalization (5th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of March 2026, in the Low-Code Development Platforms category, the mindshare of OutSystems is 4.8%, down from 10.3% compared to the previous year. The mindshare of SS&C Blue Prism is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
OutSystems4.8%
SS&C Blue Prism1.5%
Other93.7%
Low-Code Development Platforms
 

Featured Reviews

Aditya Bhatt - PeerSpot reviewer
Senior Technical Lead at a pharma/biotech company with 1,001-5,000 employees
Rapid delivery has transformed complex enterprise apps and supports faster cross-domain projects
Every platform or low-code platform tool is quite good in its own area, but there is always space to groom or enhance or improve. The same is with OutSystems as well. A couple of things from the integration point of view can be enhanced. If your application or the enterprise organization is tackling a huge data application where you have bulk amounts of data, it becomes a challenge for all the technologies and the same with OutSystems. You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced. Data handling and huge data handling is a kind of challenge you may need to face. Then we have some vendor lock-in. If you are trying to migrate your application from OutSystems, then you probably get into this vendor lock-in system. Some organization may face challenges if some organization is on a small scale size. The small scale businesses may find OutSystems costly because of its high cost and pricing due to the licensing cost. Apart from that, OutSystems really plays well, and it needs a learning curve. If a traditional application or programming is there which your developers are skilled into and they are directly deployed into OutSystems, it may take some significant amount of time for them to get comfortable with OutSystems. There is a learning curve. OutSystems community is already in place, but it can more be enhanced regarding some aspects. They did organize lots of bootcamps and other user groups as well, but those can also be improved from the documentation point of view and having some integration guidebook as well. A couple of things which can be improved into OutSystems include the licensing cost, the vendor lock-in side, the learning curve, couple of integration aspects and customizations.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
7%
Government
7%
Financial Services Firm
16%
Retailer
16%
Comms Service Provider
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise31
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
What is your experience regarding pricing and costs for SS&C Blue Prism?
My experience with the pricing, setup cost, and licensing of SS&amp;C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...
What needs improvement with SS&C Blue Prism?
SS&amp;C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&amp;C Blue Prism is to automate end-to-end processes. I use SS&amp;C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...
 

Comparisons

 

Also Known As

No data available
SS&C AWD
 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about OutSystems vs. SS&C Blue Prism and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.