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Palo Alto Networks NG Firewalls vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
197
Ranking in other categories
Firewalls (6th)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
SV
Solution Architect // Network Consultant at Group S
Network security has improved and allows detailed user-based control over encrypted traffic
Bandwidth usage is not something we use much, but it depends on the SD-WAN plugin because the application load balancing is based on the SD-WAN product. That functionality does not work as it should, although the App-ID is working very well. SD-WAN functionality is working, but when you compare it with other products on the market, it is very limited. Palo Alto also has ION devices, and ION devices together with Prisma Access or Strata Cloud Manager now are more the way to go than using Palo Alto Networks NG Firewalls on-premises. At the moment I have some issues, but the issues are more related to the general way of working of many vendors. They implement new things very fast and it is not always bug-free. With new releases, sometimes you still have some issues. This is the main concern. If you look back five or maybe ten years ago, the products were more stable and you had more decent releases, but that is something in general for many vendors. Palo Alto is also a factor with that. They want to bring new features to the market too fast. Features are a concern because all vendors try to compete against each other. If one vendor comes out with a new feature, then other vendors do the same. Sometimes they want to be the first on the market with it, and that sometimes introduces bugs or issues with the product.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented."
"The initial setup of Fortinet FortiGate was straightforward."
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"Fortinet FortiGate is used to prevent security failures. Since implementing the solution, we have seen improvements in security and in the distribution of our network."
"I like how we can achieve total integration."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
"Our clients find the most valuable features in Palo Alto Networks NG Firewalls to be the user-friendly interface, extensive capabilities, and highly granular rule creation process."
"The solution is very stable."
"The product's most valuable features are the ease of deployment, regularly updated security information, and robust hardware."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"Customer service and support for Palo Alto Networks are excellent."
"Overall, it is a good solution. It is stable. We use URL filtering, which is useful for blocking undesired URLs."
"There are many valuable features within the solution. This includes security, a user-friendly firewall, antivirus, and global protection."
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"​Monitoring of network activity is included in the box.​"
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site."
"SNMP status monitoring and the Central Management Software."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"There is a site-to-site VPN configuration between others people."
 

Cons

"In terms of pricing, the solution is a bit expensive, but I think it was a better option than Checkpoint, which is why I replaced it."
"It is somewhat expensive compared to other solutions such as Sophos."
"The solution needs to improve its integration with cybersecurity."
"We understand that FortiGate cannot be standalone without others, such as FortiManager, so for small businesses, if FortiGate can provide something similar to FortiManager, it will be better."
"We have an issue with hotel guest vouchers."
"The product has to be upgraded every few weeks."
"FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions."
"From a support perspective, I had more issues that I didn't think the person on my case handled the way I was expecting. We called them for a geolocation issue and we didn't get any proper assistance."
"The pricing could be improved upon."
"Its reporting can definitely be improved. I would like to have better graphical dashboards and more widgets for more clarity in the reporting area. In a third-generation firewall, you can generate some dashboards. It provides the information that we need, but from the C-level or a higher-level perspective, it is kind of rough and incomplete. Its data loss prevention (DLP) feature is not good enough. Currently, this feature is very basic and not suitable for enterprises. It would be nice if they can include a better DLP feature like Fortinet. We would like to have a local depot of Palo Alto in Latin America. Competitors such as Cisco and Check Point have a local depot here. If there is an issue with their hardware, you can go to the depot, and in about four hours, you can get a replacement device, but that's not the case with Palo Alto Networks because we need to import from Miami. It takes about two to three weeks."
"We haven't had any issues so far."
"The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better."
"I think visibility can be improved."
"Palo Alto's support could be improved."
"We are not happy with Palo Alto at all. It would be better if they provided more support for the firewall. We have a few pending issues with the configuration for each application. We cannot deploy them yet due to some support-related problems in the firewall. We have deployed a few policies for DNS spoofing and DNS attacks, but we could only block a few IP addresses through the policy. That's DNS security, and we have configured a few policies for DNS spoofing and more. URL categorization and URL filtering are not yet adequately maintained. For example, if you created a few rules in the rule-based configuration and made some rules downstairs, you will lose some of them if you give access upstairs. It's not giving us a proper solution for which route it is using. We need to apply the application-based policies and URL filtering-based policies. It creates more issues because we are not getting good support from the team."
"Palo Alto Networks NG Firewalls work slowly for vulnerability management. Its performance could be faster."
"I would like them to improve the product's overall protections. This would be good for all product users."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out.​"
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"Sometimes we have had issues with stability of the product."
"The VPN errors are not helpful when troubleshooting."
 

Pricing and Cost Advice

"A year or two years back, its price was competitive and reasonable. That was one of the reasons that people easily switched to Fortinet. Over the last two years, the prices have increased drastically. However, the prices of others have also increased. An advantage is there from the price point but not as much as it was previously."
"The product is expensive. I rate its pricing a six out of ten."
"It is somewhat expensive compared to other solutions such as Sophos."
"The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
"FortiGate Next Generation Firewall is an expensive solution."
"I would rate pricing to be about four or five out of ten, it is reasonable."
"The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."
"I do not have first-hand experience with the rice of Fortinet FortiGate, but I have heard the price was reasonable."
"The tool's pricing is similar to that of Cisco. It's a security appliance; the cost depends on your network topology and specific requirements. The suitability of NG firewalls should be chosen based on your network and what you need. If a colleague from a different company asked for the cheapest and fastest firewall, I suggest they consider options like Sophos. Sophos took over Cyberoam, which was previously a leader in NG firewalls"
"Palo Alto is not a cheap solution but it is competitive when it comes to subscriptions."
"If you compare Palo Alto with other firewalls, it's a bit expensive."
"These firewalls are not cheap, but they have a reasonable licensing model."
"The price is based on that selected package, with the lowest starting at $3,000 annually."
"It could be less expensive."
"This is an expensive product and there is a subscription cost."
"I am not sure about the specific licensing costs of Palo Alto Networks NG Firewalls, but FortiGate and Palo Alto are generally cheaper than some high-end Cisco devices."
"The licensing and renewal is very expensive."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise56
Large Enterprise85
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

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Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: January 2026.
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