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PeopleSoft vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations find PeopleSoft cost-effective, emphasizing its successful long-term use and economical implementation compared to Oracle and SAP.
Sentiment score
2.2
SAP S/4HANA Cloud offers positive ROI, with efficiency gains and cost savings, though full ROI clarity may take years.
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
4.6
PeopleSoft's customer service is praised for reliability and documentation, but custom support and Oracle's central service receive mixed reviews.
Sentiment score
6.8
SAP S/4HANA Cloud support is praised for professionalism but criticized for inconsistent response times and communication effectiveness.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Owner at Qubixlabs.com
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
CEO at a consultancy with 1-10 employees
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
7.5
PeopleSoft offers high scalability, seamless integration, and stability for both traditional and cloud-based environments, supporting diverse organizational growth.
Sentiment score
6.8
SAP S/4HANA Cloud is scalable for large enterprises, offering modular integration and flexibility for growth, needing some competitive improvements.
This rating reflects the limitation that custom applications do not receive support.
Owner at Qubixlabs.com
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its reliable, stable performance and mature features, significantly enhancing business operations despite occasional upgrade challenges.
Sentiment score
7.2
SAP S/4HANA Cloud is praised for stability and reliability, with high availability and minimal issues, although updates may delay.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Owner at Qubixlabs.com
Usually SAP S/4HANA Cloud is really stable.
Partner at Deloitte
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
 

Room For Improvement

PeopleSoft needs enhanced mobility, better integration, improved support, reduced complexity, and clarity on development to minimize costs and disruptions.
SAP S/4HANA Cloud requires enhancements in user-friendliness, integration, customization, and support, alongside addressing pricing and scalability concerns.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Owner at Qubixlabs.com
More delivered artificial intelligence functionality in operations and finance would be helpful.
CEO at a consultancy with 1-10 employees
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

PeopleSoft pricing varies widely, influenced by user needs, with high base costs but justified by its functionality and flexibility.
SAP S/4HANA Cloud pricing is complex and expensive, with high costs that may challenge smaller businesses despite competitive ERP market positioning.
PeopleSoft is certainly cheaper than cloud solutions.
CEO at a consultancy with 1-10 employees
 

Valuable Features

PeopleSoft is highly adaptable, offering robust integration, extensive customization, and supports comprehensive business needs with minimal coding.
SAP S/4HANA Cloud enhances operational efficiency with real-time analytics, seamless integration, scalability, and robust customization capabilities.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
Associate Director Talent Acquisition at a healthcare company with 10,001+ employees
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Owner at Qubixlabs.com
The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.
CEO at a consultancy with 1-10 employees
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Categories and Ranking

PeopleSoft
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (6th), Activity Based Costing Software (3rd), Benefits Administration (5th), Talent Management (5th), Demand Management (1st), Talent Acquisition (5th)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
57
Ranking in other categories
Cloud ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. PeopleSoft is designed for ERP and holds a mindshare of 1.9%, down 2.5% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 9.7% mindshare, down 16.4% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
PeopleSoft1.9%
SAP ERP11.2%
SAP S/4HANA6.3%
Other80.6%
ERP
Cloud ERP Market Share Distribution
ProductMarket Share (%)
SAP S/4HANA Cloud9.7%
Oracle Fusion Cloud ERP17.2%
NetSuite ERP15.5%
Other57.6%
Cloud ERP
 

Featured Reviews

HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.
Ramesh Pampana - PeerSpot reviewer
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
University
10%
Manufacturing Company
8%
Government
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to s...
What is your primary use case for SAP S/4HANA Cloud?
SAP S_4HANA Cloud is still used for ERP, so enterprise resource planning, and I would say the true core of SAP S_4HANA Cloud is truly the financial planning, the financial transactional accounting....
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: January 2026.
881,733 professionals have used our research since 2012.