No more typing reviews! Try our Samantha, our new voice AI agent.

Perfecto vs ZAPTEST comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (12th), Mobile App Testing Tools (5th)
ZAPTEST
Ranking in Functional Testing Tools
31st
Ranking in Test Automation Tools
25th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Test Automation Tools category, the mindshare of Perfecto is 2.3%, down from 2.4% compared to the previous year. The mindshare of ZAPTEST is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Perfecto2.3%
ZAPTEST1.6%
Other96.1%
Test Automation Tools
 

Featured Reviews

reviewer1963857 - PeerSpot reviewer
Head of Quality at a comms service provider with 1,001-5,000 employees
The network testing can be accessed from anywhere in the world, but the UI needs revamping
Recently, the network testing component where we can use Perfecto on devices has been the most valuable feature. There is very little competition out there in this regard. We use it for 4G and 5G testing of launched 5G and 4G brands. So, the network testing can be accessed from anywhere in the world. That is very valuable for us. Perfecto is very good when it comes to executing cross-platform testing. We have just gotten started on cross-browser testing. We already use Perfecto for the native-application testing on multiple devices. I think now we also use Perfecto for browser-related testing. So, all the cross-browser testing works well. We got a couple of licenses that we use. We can mostly see usage over time using the device logs. This is what matters the most to us, e.g., what team is using a device for how long. We use Cypress, and it supports it quite well. We use APM, and it also supports that quite well. We used to use the native quantum framework as well in the past, which was obviously well-supported, but now we have moved onto Cypress and APM. Also, we have Applitools, which is not open source, but a paid proprietary tool.
it_user362916 - PeerSpot reviewer
System engineer at a tech services company with 10,001+ employees
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to run automated tests and see the success and failure rate of those runs every day has saved us a lot of time and helped us identify issues much sooner, which has improved the quality of our software."
"Overall, it has definitely translated to cost savings and the reason is multifold."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"Perfecto is part of our testing life; when we test, we do it in Perfecto, and without it, our team would not be able to perform testing on mobile devices."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"The quality of our software has improved since we implemented this solution."
"On average, I get two cycles per week and that only requires the attention of two people; it saves us a lot of time and gets us to production quicker."
"The biggest thing this product has done for us is allow us to automate a feature that other commercial and open source tools couldn't do for us."
"Using ZAPTEST, we can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself."
"Customer service has been ZAPTEST's forte; very prompt and helpful."
"Customer service is excellent."
"Our ROI is 100%."
"Customer Service: This is where they truly shine! If we suggest a feature, a new version appears in days with that feature fully realized and working."
 

Cons

"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"When using devices on the cloud, it lags quite a bit at times."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"I'm hoping they can support on-premises instances."
"I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us."
"We cannot have more than one Object Repository for one test."
"A few objects on the .NET platform are not getting identified precisely among similar objects."
"The documentation is not keeping up with the rapid development, and updates are very fast."
"The save function should be fixed so that I no longer have to add a space to a step and then follow it with a backspace to reenable the save icon."
"We have used multiple data files types as inputs to our existing automation and this product is currently only supporting CSV."
 

Pricing and Cost Advice

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"This is an expensive solution compared to others, by 30% to 40%."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
Information not available
report
Use our free recommendation engine to learn which Test Automation Tools solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
7%
Manufacturing Company
18%
Construction Company
13%
Comms Service Provider
11%
Healthcare Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Also Known As

Perfecto Mobile, Perfecto Web
No data available
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Perfecto vs. ZAPTEST and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.