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PGi GlobalMeet vs Polycom RealPresence Clariti comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
7th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 2.2%, up from 1.5% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 2.1%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Polycom RealPresence Clariti2.1%
PGi GlobalMeet2.2%
Other95.7%
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
NH
Network Technical Advisor at a government with 10,001+ employees
The ability to track call flow and history simplifies call management while bridging issues persist
I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable. It improved from a support model perspective. It simplified the licensing, reduced administration since it's based on calls, not based on users. It's about managing the calls and verifying we have enough space as opposed to always adding licenses for endpoints or users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's production support."
"This is the future of modern business and networking."
"GlobalMeet has been wonderful and a great tool for my company to use."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"The product increases the ability of Teams in cases when we need to collaborate with whiteboards or specific video-coms or audio-coms to install a meeting presence room."
"It's on-prem, which is great."
"It simplified the licensing, reduced administration since it's based on calls, not based on users."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"It does a good job of integrating with other software."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"The solution is stable, there are no bugs or glitches, and it doesn't crash or freeze."
 

Cons

"I have noticed it crashing during some events."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"I would like to see the reports available right after my call, instead of 24 hours later."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"The customer needs this platform to be a little bit more customized."
"I'd like to see a wider range of use cases for this product."
"Could have a wider range of use cases."
"The idea of the Clariti 2.0 is good, however, they're still moving too slowly."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
 

Pricing and Cost Advice

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
 

Also Known As

GlobalMeet
RealPresence Clariti, Clariti
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Baptist Health Corbin, North Carolina Central University
Find out what your peers are saying about PGi GlobalMeet vs. Polycom RealPresence Clariti and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.