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Ping Identity Platform vs Thales Authenticators comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Access Management (7th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Thales Authenticators
Ranking in Authentication Systems
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.0%, down from 4.0% compared to the previous year. The mindshare of Thales Authenticators is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.0%
Thales Authenticators1.9%
Other95.1%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides ease of connecting all our devices."
"The most valuable feature is multifactor authentication."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"It offers robust features and customization options that justify the cost."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"This is a user-friendly solution."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The solution is scalable and stable."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The technical support services are good."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"The solution has helped our organization by allowing all users to connect securely."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
 

Cons

"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Ping Identity Platform must improve its UI since its management console is complicated."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"The solution should allow for support of multi-tenant architecture."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"I'd like to see integration with other platforms."
"The stability could improve."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
 

Pricing and Cost Advice

"Ping offers flexible pricing that's not standardized."
"The tool is quite affordable."
"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Comms Service Provider
13%
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
Earn 20 points
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Standard Chartered Bank (SCB)
Find out what your peers are saying about Ping Identity Platform vs. Thales Authenticators and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.