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Prometheus-AI Platform vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (5th), ERP (23rd), Enterprise Asset Management (EAM) (7th)
WhatsUp Gold
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

Prometheus-AI Platform and WhatsUp Gold aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 2.5%.
WhatsUp Gold, on the other hand, focuses on Network Monitoring Software, holds 2.1% mindshare, up 1.2% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Prometheus-AI Platform2.5%
IBM Maximo Application Suite11.9%
Infor CloudSuite6.7%
Other78.9%
Enterprise Asset Management (EAM)
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
Zabbix3.6%
SolarWinds NPM3.6%
Other90.7%
Network Monitoring Software
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The product's initial setup phase is very easy."
"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The threshold alerting is the most valuable feature."
"The documentation is very good."
"This product has aided us in procurement and is overall a well-priced solution."
"This is a good, stable network monitoring solution for devices."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
 

Cons

"The setup process could be more straightforward and user-friendly."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"I would like to see improvement in the analysis tools and customization features."
"The interface is not particularly user-friendly and that could be improved."
"The product must improve its documentation."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"Prometheus requires improvement on the query side."
"Sometimes it's a little bit slow."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
 

Pricing and Cost Advice

"The solution is open source."
"We use the solution's open-source version."
"The solution is free of cost."
"This is an open-source solution."
"My company uses the open-source version of the product."
"The solution is not expensive."
"The tool is open-sourced."
"It is an open-source tool."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
8%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Utopia Data Quality
No data available
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: September 2026.
913,806 professionals have used our research since 2012.